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Email password

I have a new phone, and I can't get my email on it without the email password. I've had the account so long I can't remember the password; Thunderbird just retrieves my … (read more)

I have a new phone, and I can't get my email on it without the email password. I've had the account so long I can't remember the password; Thunderbird just retrieves my email. Now I want it on the phone. Is there a way to get my password out of thunderbird so I can put it in my phone?

Asked by Michael Daniels 5 months ago

Last reply by david 5 months ago

I desperately need to disable DNS over HTTPS so that I can go to work

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel. Firefox is deliberately blocking my work. The… (read more)

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel.

Firefox is deliberately blocking my work. The DNS over HTTPS "feature" does not work over this VPN connection.

In Firefox, there was previously the following setting: Preferences > General > Network Settings > Enable DNS over HTTPS

I REALLY NEED to have this setting restored right now.

Asked by John Bunch 5 months ago

Last reply by cor-el 5 months ago

mobile password export

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile devi… (read more)

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile device? Thank you.

Asked by jn097 5 months ago

Last reply by Paul 5 months ago

Thunderbird periodically loses saved passwords

Windows 10 22H2, Thunderbird 115.5 Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening … (read more)

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

Asked by Douglas Smith 5 months ago

Last reply by Toad-Hall 1 month ago

Adding A secondary Email Account

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the seconda… (read more)

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

Asked by MG B 5 months ago

Last reply by James 5 months ago

How to stop this website (https://m.nearbyme.io/search) whihc is automatically opening in a new tab? I am unable to stop it.

Dear Colleague this website 'https://m.nearbyme.io/search' automatically opening in a new tab. How i can stop it from automatically opening? Many other websites are als… (read more)

Dear Colleague

this website 'https://m.nearbyme.io/search' automatically opening in a new tab. How i can stop it from automatically opening? Many other websites are also automatically opening in new tabs.

Please let me know how to stop these websites from automatically opening.

Thank you.

Asked by Mani Candan 5 months ago

Last reply by zeroknight 5 months ago

Missing Cookie Banner Blocker in 120.0 Firefox Release November 21, 2023

Hi, I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I… (read more)

Hi,

I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I use regular Firefox (currently version 120.0). I was looking through the settings on 121.0 beta Firefox Beta November 21, 2023 and saw it has the very useful Cookie Banner Blocker: When a site asks if they can use cookies in private browsing mode, Firefox Developer Edition automatically refuses for you. Only on supported sites.

According to the https://support.mozilla.org/en-US/kb/cookie-banner-reduction?as=u&utm_source=inproduct this was introduced in Firefox version 120. However I do not see it in my regular Firefox 120.0. Both browsers say that "Your browser is being managed by your organization." I can change the proxy settings in regular Firefox 120, but not in Firefox Developer beta 121. Although both have the same sentinelone 2023.1.4.650 extension set.

Asked by ewgoforth 5 months ago

Last reply by zeroknight 5 months ago

Archiver mes messages

Bonjour, Je cherche à archiver une partir de mes messages à l'extérieur de mon ordinateur sur un support que je veux conserver pour pouvoir y retourner facilement . Y … (read more)

Bonjour,

Je cherche à archiver une partir de mes messages à l'extérieur de mon ordinateur sur un support que je veux conserver pour pouvoir y retourner facilement .

Y a-t-il une procédure simple adapté aux ignares informatiques dont je suis :-) ?

Asked by info10373 5 months ago

Last reply by sfhowes 5 months ago

stupid new spam folder

For some idiotic reason Thunderbird is constantly creating a folder called SPAM. I want this off and never to reappear, so could someone explain how to do this. I have … (read more)

For some idiotic reason Thunderbird is constantly creating a folder called SPAM. I want this off and never to reappear, so could someone explain how to do this. I have turned of unable adaptive junk mail and turn of the destination and retention.

This behavior is new, completely unnecessary.

Get rid of this new feature, it is not helpful

Asked by ronsnider 5 months ago

Last reply by sfhowes 5 months ago

Bypass UAC prompts through GPO settings

We are currently attempting to automate our Firefox update processes. Currently we use robocopy to push out new versions on release, but ideally we'd like to use the back… (read more)

We are currently attempting to automate our Firefox update processes. Currently we use robocopy to push out new versions on release, but ideally we'd like to use the background updater instead. We are currently on 64-bit 119.0.1, on Windows 10 Pro 22H2. We'd prefer not to switch over to ESR if at all possible. I've already reactivated the AppAutoUpdate and BackgroundAppUpdate policies, and DisableAppUpdate is disabled, but I'm still being hit with a UAC Admin prompt when I try to launch Firefox. I tried to bypass it through the registry at [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers], with "C:\Program Files\Mozilla Firefox\firefox.exe" = "RUNASINVOKER", but that also doesn't seem to have done anything. Any and all assistance would be appreciated

Asked by ddrake1 5 months ago

Last reply by Mike Kaply 5 months ago

I have 3 email accounts two work great but the main one does not. creber887@sbcglobal does not work. I have tried every combination of passwords. It works in mozilla firefox but no luck in thunderbird. server errors

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giv… (read more)

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giving me server errors. I have no problems in firefox on yahoo. It is frustrating. It happens in windows and linux. Please help. Clark Creber

Asked by creber887 5 months ago

Last reply by sfhowes 5 months ago

Firefox on new phone doesn't offer usernames/passwords

I recently upgraded from a Pixel 5 to a Pixel 8. Restored the phone using a Google backup of my Pixel 5. Firefox works correctly but where the usernames/passwords were of… (read more)

I recently upgraded from a Pixel 5 to a Pixel 8. Restored the phone using a Google backup of my Pixel 5. Firefox works correctly but where the usernames/passwords were offered on the old phone (all my copies of Firefox are logged in to Mozilla Sync) now when I click the username or password dialogs I no longer get offered username/password that my desktop FF has known for years. I can't find any permissions or options that would preclude this. I am using FF V120.0 and have tried logging out of Sync and back in to see if that reset things. Any ideas on this would be greatly appreciated as I use FF for Android a lot and the loss of this capability is maddening!

Steve

Asked by thisismyaccount 5 months ago

Last reply by Paul 5 months ago

Thunderbird Junk filter does not work. All messages of one sender are always listed as Junk.

Hi, I did put a sender of a daily newsletter in the address book. I did use "Mark as Not Junk" with every newsletter of that sender in the last couple of months. . But Th… (read more)

Hi, I did put a sender of a daily newsletter in the address book. I did use "Mark as Not Junk" with every newsletter of that sender in the last couple of months. . But Thunderbird always and every day lists the newsletter as Junk. (the sender is Smithsonian Magazine) So training the Junk filter does not work. How to change this failure of Thunderbird? Thanks for your attention and answer.

Asked by FFsync9 5 months ago

Last reply by Googlethunderbird 5 months ago

Delete old email address for Firefox relay/mask

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access. … (read more)

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access.

Asked by m stephens 5 months ago

Last reply by Terry 5 months ago

Firefox forgets my data (Cookies?)

Hi, I am using Firefox vsn 120 for Linux Mint. I believe that I have the privacy and security set with the default settings. However, Firefox seems to forget the informa… (read more)

Hi, I am using Firefox vsn 120 for Linux Mint. I believe that I have the privacy and security set with the default settings.

However, Firefox seems to forget the information stored by websites, so that can't simply login.

Each. And. Every. Time. I have to go through the process of re-introducing myself to the security of the website provider who insists on sending me emails, SMS messages, etc. with codes to confirm who I am.

This applies, every time I use a site that requires a login (bank, BBC, Fidelity, eBay, Facebook....).

Once I have been approved on a site, then my login seems to work for a few days, up to a week and then off we go again with a new set of security codes. My settings do not delete cookies, and firefox is never closed, except if the PC needs a reboot, which is rare.

I would appreciate any help in settings that would allow me to use Firefox normally without having to enter security codes. Cheers, Mark

Asked by mark_holtom 5 months ago

Last reply by zeroknight 5 months ago