All Products Support Forum

Hello, Today, when I first open Mozilla I noticed that I have problems with fullscreen mode. When I use fullscreen (f.g. on YouTube, but it's with all clips in other pages too) I can see white borders (on the left, right and at the bottom). I checked on other browser (Chroma) and I don't have this problem there. Can this problem be connected with new update? Or something just broke and I should re-install?

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters.

However, although the chargehub site loads with a Google map (after selecting Map) I don't get the EV charging station icons or menu. I do get POI icons such as for airfields, cemeteries, parks, churches, etc only when fully zoomed in. The Google zoom symbols and street map view options are also available.

I have not experienced this issue on any other WEB site including Plugshare or Chargemap. Further, when I open Google maps in Firefox and do the search, "ev charging stations in ontario canada", i do see the icons for charging stations.

I am running Windows 7 with Firefox version 107.01 on a desktop computer. Adblock and uBlock origin are installed. However I have the same results when running Firefox in safemode.

I do understand that Microsoft no longer supports Windows 7. However, my son is also running Windows 7 on his desktop computer, yet chargehub opens properly on his computer when using Firefox as his browser.

I've tried searching the WEB for an answer but no success so far.

Thank you in advance for any help.

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

i need to know how to edit the firefox list of "clear recent history" items to add 5 minute and 1 minute options or where i can submit a feature request, or bug request as every feature is a bug and every bug a feature

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Comments below youtube videos won't load. This happens across all browsers on this computer regardless of add-ons or being logged into youtube.

I've attached a screenshot that shows that 176 comments are below that video but none load. I'm using the latest Firefox version on Windows 7.

If you need any extra information I will gladly provide it.

The included pic shows the red screen that comes up when I hold shift down when the mail composer is up, this is one of several like errors like a hover over text one and auto save one which crash the page nearly and require reloading of the page, another error is that the close, minimize and maximize buttons are missing when protonmail site tab is both active and maximized, not when minimized, then it is the same as the rest, support and I were not able to resolve this, I picked up some Java replacement extensions and whatnot and that did not work either.

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct#search I would like to be able to move between pages without using the mouse using a keyboard shortcut.

Is there any way that Firefox could simulate a mouse click on a particular element and link this to a key?

How do I remove pocket from Firefox?

The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enabled" to "false," the pocket page still shows up after I close a session or a screen asking me to sign in to pocket. I am always closing unnecessary pocket related tabs.

As I remember, one time it worked but only for two days and then the some form of the pocket page showed up again.

Restarting Firefox does not change anything. Please advise.

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told this must be done by Firefox. Can I please cancel this payment since your app is useless to me. Thanx.

Hello, I have downloaded Firefox installer but I couldn't install it. It's giving issue that you need to start over but when i start over again it gives the same issue. I have some pending work to do on my blog so I nee to install it ASAP. How can i fix it? Please help me. Thanks

Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 S(7136) [PH7PR22MB3987.namprd22.prod.outlook.com 2023-08-14T19:36:41.239Z 08DB9C99E27B1A5D]'

Every send address does this.

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for its members is beyond me, no wonder its popularity is shrinking. I need a new solution that works for mercy sake, I am at the end of my rope with this issue.

HI! I posted earlier about problems accessing websites after updating the browser to 115.2.0 esr. Earlier in the day I had accessed these websites with no problems .... now after the update installed, shopify is trying to validate whether I am a human and verify the browser. Resulting in an endless loop of identifying myself as a human and it trying to validate the browser.

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been trying to download the update. Please help. Thanks.