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  • Archived

New Computer, Saved Logins are not showing when I log into Firefox account

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had prev… (read more)

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had previously saved is available. I can still see it on my mobile browser, but not on this new laptop.

Am I just missing a step?

Asked by mmccormack2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

all my email folders disappeared

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared.… (read more)

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared. Literally decades of saved emails. PLEASE HELP!

Asked by outdoorsygal 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox browser

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it. For the last couple of days encountering a pr… (read more)

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it.

For the last couple of days encountering a problem. I regularly visit www.tribalfootball.com website to read soccer news. Never had any issue. For the last two days, when I go to www.tribalfootball.com, the home page of the site comesup, but then automatically takes me to https://duta.in/tribalfootball-iframe.php after few seconds. Whatever I do to get back to tribalfootball site home page, it again takes me to duta.in website.

Don't know why this is happening and also don't know how to fix it. Uninstalled FIREFOX from my macbook and installed again but the issue still remains. Any help from you would be great. Note that I don't see this issue in Safari browser.

Thanks, Kumara

Asked by kumara121 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

CRASHES

I tried the crash report, you are not up to date. This was useless. I am very mad because I have seen a continuing occurrence. Firefox crashes when I am on an alternat… (read more)

I tried the crash report, you are not up to date. This was useless.

I am very mad because I have seen a continuing occurrence. Firefox crashes when I am on an alternative website not mainstream media sites. This looks like censorship!@!!!

I don't like it one bit. It has occurred while on Brighteon, Natural News and Locals. At least 6 times and never on other stuff.

Darlene Massey

Asked by Darlene 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox won't load hyperlinks from university Canvas pages

I am able to successfully load any webpage to which I browse. Firefox opens hyper links normally, UNLESS it happens to be on my school's website under the Canvas platfor… (read more)

I am able to successfully load any webpage to which I browse. Firefox opens hyper links normally, UNLESS it happens to be on my school's website under the Canvas platform. Quizzes and tests will not load. The quiz "page" loads, but the internal data does not... that is to say, the external framework of the page loads, but none of the actual material loads. I do not have any add-ons or additional extensions loading on my browser, so it's some kind of miscommunication between the school and Firefox. If I use Microsoft Edge, the page loads up completely normal with no hitches... BUT Firefox is my preferred browser.

Any idea what's the hang-up?

Asked by timmeers 1 year ago

Last reply by Terry 1 year ago

  • Archived

My Ajatix Drop Down Menus not working with Firefox

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Fire… (read more)

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Firefox, but do work in Chrome and Edge. Looks like it's not working on my iPhone also. I have a new desktop computer with Windows 11 home edition. Ajatix used to work fine on my old Windows 10 computer. What to do? Thanks

Asked by ron151 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Suggested Password keeps appearing

hello, so when i try to create a new password for an account the password keeps showing up on my screen (instead of the dots) im wondering if there is a setting i may hav… (read more)

hello, so when i try to create a new password for an account the password keeps showing up on my screen (instead of the dots) im wondering if there is a setting i may have accidently turned off, as i obviously dont want my password showing up everytime. Any help is appreciated.

Asked by Nuka0378 1 year ago

Last reply by Nuka0378 1 year ago

  • Archived

FF not opening

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what … (read more)

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what there is of it). Any ideas out there?

Asked by marinearty5 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Black screen flashes when running multiple profiles.

Hi! I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another pro… (read more)

Hi!

I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another profile for another instance then my monitors start to flash black. When I close the other instance then it goes away again.

I tried to update my Intel UHD 630 graphics driver from device manager but it already says I have latest driver.

When I ignore that flashing for too long time I will eventually get BSOD. The driver that causes BSOD seems to be igdkmd64.sys.

What is interesting is that it only happens when I run multiple profiles of FF and once with -P option. With single profile at time I can play multiple videos at once and have multiple large images and other stuff open on tabs that put load on system and nothing happens. Even opening multiple windows within same profile with Ctrl + N doesn't cause any problems. But as soon as I load 2 profiles at the same time I get this problem. Any ideas?

Asked by wybqogzigoxruxdhnp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefix stops loading pages

Multiple times per week I've been experiencing an issue where firefox just stops loading pages any longer. Looking at the network debugger, all I get for a status is a G… (read more)

Multiple times per week I've been experiencing an issue where firefox just stops loading pages any longer. Looking at the network debugger, all I get for a status is a Get method and nothing happens...but in the tab It looks like its loading. Sometimes existing tabs will work, sometimes not and sometimes its not always every tab that will or will not work...

The only fix is to close firefox then kill every firefox process and then things are fine again. Other browsers work, and other systems I remote onto work, therefore its not an an internet or system connectivity issue...its very specific to firefox only.

Not sure how to troubleshoot this further. I could wireshark but since the browser doesn't appear to be actually making a call to the network based on the network inspector in the browser, I'm not sure thats going to show much.

Anyone else have any idea's? This has been occurring through at least 2 firefox updates and I am pretty sure I saw it happen on my laptop before as well, but I don't use my laptop as much as my desktop...

Asked by mark.hodges 1 year ago

Last reply by Terry 1 year ago

  • Archived

Printed documents always has FIREFOX printed on the top

Im not sure why it is happening but everytime I print out a document, it is printing FIREFOX on the top of the left hand side of the page and ABOUT BLANK on the right. I… (read more)

Im not sure why it is happening but everytime I print out a document, it is printing FIREFOX on the top of the left hand side of the page and ABOUT BLANK on the right.

I have to print out lots of documents and this does not look professional.

Can anyone tell me what I have to do to stop this.

Many thanks

Asked by janetwilliams123 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Reader view: Read aloud feature is gone for Turkish pages

Hi. I use reader view a lot for both English and Turkish articles. I recently realized the headphone icon is gone for Turkish pages. You can test it with this article: … (read more)

Hi. I use reader view a lot for both English and Turkish articles. I recently realized the headphone icon is gone for Turkish pages.

You can test it with this article: https://www.5harfliler.com/hosgoruyle-daralan-bir-ozgurluk-deneyimi-the-worst-person-in-the-world/

Any way to bring it back?

Asked by Schistura 1 year ago

Last reply by Schistura 1 year ago

  • Archived

Privacy

You state that Firefox has no back door which allows you or anyone else to track browser user history or browsing information. But is that really true? First of all, … (read more)

You state that Firefox has no back door which allows you or anyone else to track browser user history or browsing information. But is that really true?

First of all, when a user searches using your browser, the search is conducted through Google. Unless one clicks on the button offered by Google to reject normal choices, and specifically opts out of user data sharing with their company, every trace of the user's search will be mined by Google. You should install an override which automatically precludes this step when searching on your browser, and ensure that there is no such sharing or mining.

Second even your company has admitted that you HAVE opened a back door for the NSA and other government agencies to track user information online. That means your browser is no different than any other one; for anyone who knows how to access and redirect this data can continue to do so, just as they would with any other browser.

While I applaud your effort to minimize data sharing on your browser, your publicity appears to be somewhat of a myth, for it bears little relation to reality .

Asked by craft.works 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Impossible to delete a website from autofill function in Firefox for Mac version 101.0.1

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in t… (read more)

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in the rest of the website 'www.preply.com'. It was a horrible ESL teaching scam website, I only taught through it for a month last November then quit when they ripped me off. But now since last November, any time I type in 'pre'–I invariably see their annoying, shitty website :-( It is very annoying because it was a bad employer experience–and now I cannot ever remove them from Firefox :-(

I tried deleting it in the address bar with shift + delete, then also went into some obscure Firefox folder and deleted some file with Firefox closed (this was the supposed "solution"–it did NOT work).

Is there any way to solve this incredibly annoying issue? Or should I just switch to Chrome or Safari and give up? Very disappointed in how impossible Firefox makes deleting autofill URLS, really, REALLY BAD software programming. Any helpful or solution greatly appreciated thx :-)

Asked by Stephen Hitchcock 1 year ago

Answered by Chris Ilias 1 year ago

  • Solved
  • Archived

Error in handling some bank date-entry boxes

This may be a duplicate complaint, as I got cut off before I could complete. With at least two banks I use, FireFox displays data-entry boxes for dates incorrectly - it t… (read more)

This may be a duplicate complaint, as I got cut off before I could complete. With at least two banks I use, FireFox displays data-entry boxes for dates incorrectly - it truncates the last digit. Chrome (the gold standard?) displays correctly. My example images, first from Chrome, second from FireFox, seem to have survived the cut off.

Asked by dholford 1 year ago

Answered by dholford 1 year ago