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FF not opening

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

marinearty5
marinearty5
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When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what there is of it). Any ideas out there?

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what there is of it). Any ideas out there?

All Replies (2)

Dropa
Dropa
  • Top 10 Contributor
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The default install first time is left on the desktop with a small browser window. And the user can resize and close to save for the next time it opens. The tools upper right is to max and min the browser window or close it. If you close and deleted the folder and profiles this is will act like a new install.

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
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Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).