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  • Archived

Google Authenticator extension

Team, I cannot find google authenticator extension in the add-ons manager. i am trying to migrate from google chrome to Mozilla Firefox but I need the google authenticato… (read more)

Team, I cannot find google authenticator extension in the add-ons manager. i am trying to migrate from google chrome to Mozilla Firefox but I need the google authenticator add-on.

Asked by ibossjosephtest 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Unable to send email messages to Gmail

I have been unable to send email messages to Gmail account holders using my thurderbird platform What can i do to rectify this ? secondly, i also observed th… (read more)

I have been unable to send email messages to Gmail account holders using my thurderbird platform

 What can i do  to rectify this ?
 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

Asked by lola7 10 months ago

Last reply by david 10 months ago

  • Archived

Most websites say I haven't used this device before and require validation

This is getting real annoying! Almost every time I log in to a website, I get a message that I haven't used this device before - when I've actually used it 50 times - an… (read more)

This is getting real annoying! Almost every time I log in to a website, I get a message that I haven't used this device before - when I've actually used it 50 times - and I have to use the 2FA to get a code sent to my phone. Complete waste of time. FF is behaving like I'm clearing all cookies every day - I rarely clear them. How do I fix this??

Asked by rickn1 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Outlook Calendar with Firefox

Using Outlook Calendar, any day with more than 1 event simply shows as 3 dots. You have to open that day to see the events. Not this way with Edge nor Chrome. Am I mis… (read more)

Using Outlook Calendar, any day with more than 1 event simply shows as 3 dots. You have to open that day to see the events. Not this way with Edge nor Chrome. Am I missing a setting?

Asked by Doris001 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Unable to place bookmarks on Bookmark Toolbar

For some reason every time I try I get a black circle with a diagonal line symbol, indicating I cant do it, ive already tried in Troubleshoot aka Safe Mode, its the same!… (read more)

For some reason every time I try I get a black circle with a diagonal line symbol, indicating I cant do it, ive already tried in Troubleshoot aka Safe Mode, its the same! Ive even deleted xulstore.json, still the same, I have no idea whats causing it.

Asked by Imot 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox shows Saved Logins box on sites where I am already logged in

I updated to the latest Firefox from a pretty old version, so I don't know when this would have first occurred in a release, but now, when I go to a page like Discord, or… (read more)

I updated to the latest Firefox from a pretty old version, so I don't know when this would have first occurred in a release, but now, when I go to a page like Discord, or many other sites where I stay logged in all the time, it still brings up my saved logins in a box. Even though there is no login area on the page. It goes away when I click anywhere on the page, but it is still a bit annoying and definitely didn't happen before.

Asked by accident55 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Recovering 8 yrs of Research/ Lost Bookmarks & Tabs

My computer crashed 10 days ago- & my Firefox browser disappeared along with several on screen folders When I started checking for a reason, the only thing I found,… (read more)

My computer crashed 10 days ago- & my Firefox browser disappeared along with several on screen folders

When I started checking for a reason, the only thing I found, was that my C Drive was almost out of memory

When I re-loaded Firfow, 8 years of Research tabs/ bookmarks were gone... Can you help

                                C Crow

Asked by BrownsHistorian 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

Toolbar(Sidebar)

My Bookmark list disappears regularly and I have to seek ways ro re-install in the left hand margin. Also finding various web sites (Banks etc) no longer work well with … (read more)

My Bookmark list disappears regularly and I have to seek ways ro re-install in the left hand margin. Also finding various web sites (Banks etc) no longer work well with Firefox. So with much regret it is goodbye Firefox as soon as I can reocnfigure

Asked by arkleygordons 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Cant't always read and change data on this site

I'm not sure how to interpret the message on the extensions here but needles to say Xdebug helper is not setting the proper headers. What is this message and how to solv… (read more)

I'm not sure how to interpret the message on the extensions here but needles to say Xdebug helper is not setting the proper headers.

What is this message and how to solve it?

Asked by johannes 10 months ago

Last reply by cor-el 10 months ago

  • Archived

webpage goes from color to grey on loading

Hi There, I have one webpage (https://www.dcbservice.com/) that when it loads in firefox it changes from color page to grey when loading is complete. I do not have this … (read more)

Hi There,

I have one webpage (https://www.dcbservice.com/) that when it loads in firefox it changes from color page to grey when loading is complete. I do not have this issue in the firefox on mobile or phone browser or with microsoft edge. Nor is this issue prevalent when I go to other websites using firefox.

I have apparently changed something without realizing what I have done, is there anything I can do to change the setting back?

Asked by jshirleyjr 10 months ago

Last reply by jshirleyjr 10 months ago

  • Archived

New version change theme and related problems

First, after the newest version of the desktop browser auto loaded, the colors theme I had been using was gone. It is saved, but I can't seem to get it established as the… (read more)

First, after the newest version of the desktop browser auto loaded, the colors theme I had been using was gone. It is saved, but I can't seem to get it established as the default theme.

More important—and I'm furious about this—I kept getting message about hidden tabs. It was quite annoying. I clicked on "delete extension" because I wanted to stop getting these messages. Instead, it deactivated my Speed Dial extension, and I can't figure out how to reactivate it. This extension is essential to just about everything I do on the web. It would take me days to reconstruct, and even then I doubt I could complete recreate it.

Please tell me how I can reactivate the Speed Dial extension. It is still listed among my extension, but it is listed as deactivated.

Asked by wrhackman 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Solved
  • Archived

Google maps displays multiple place names

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. Se… (read more)

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. See attached screen grab. Is there a setting that I have missed?

Peter

Asked by OTG70 10 months ago

Answered by OTG70 10 months ago

  • Archived

Washington Post articles go blank

When looking at a Washington Post article, not the home page, after a few seconds or 20 the screen goes blank. Disabling all ad-blockers/privacy controllers and setting t… (read more)

When looking at a Washington Post article, not the home page, after a few seconds or 20 the screen goes blank. Disabling all ad-blockers/privacy controllers and setting the page as an exception under your Enhanced Tracking Protection does not rectify the situation

Asked by jasynoski 10 months ago

Last reply by jasynoski 10 months ago

  • Archived

No Sound

I am no longer able to hear any sound in Firefox, from Youtube, Songsterr, etc. I have tested my desktop and there's nothing wrong there. I have played the same files, vi… (read more)

I am no longer able to hear any sound in Firefox, from Youtube, Songsterr, etc. I have tested my desktop and there's nothing wrong there. I have played the same files, videos, etc in another browser and everything plays fine. I am unable to find any solution in "Settings", or perhaps I'm not looking in the right place? Any help would be greatly appreciated. Thank you!

Asked by West Side Dave 10 months ago

Last reply by Terry 10 months ago

  • Solved
  • Archived

how do I remove? How did I put it there to begin with?

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox. How did I … (read more)

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox.

How did I even put it there? Thank you

Asked by dsvphd 10 months ago

Answered by cor-el 9 months ago