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  • Archived

Sometimes it takes several minutes before firefox will load a page

Sometimes when I open up firefox and try to navigate to a page, the browser refuses to load the page I want, instead it hangs on loading something else- contile-images.se… (read more)

Sometimes when I open up firefox and try to navigate to a page, the browser refuses to load the page I want, instead it hangs on loading something else- contile-images.services.mozilla.org. It will sometimes do this for as long as several minutes before proceeding to the webpage I actually want to view. How do I fix this?

Asked by rjb7 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Default action "Edit draft message"

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuiti… (read more)

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuitive and just wrong. A default should NEVER be an action that commits to an irreversable behavior path. Please fix.

This extremely bad design "feature" has apparently been around quite a while and generates exactly the problems returned by a search here on "delete attachments Thunderbird." I first noticed the behavior just about the time GMail introduced two-factor authentication. Maybe no connection there, but ...

Asked by c.roy.taylor 2 years ago

Answered by Matt 2 years ago

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Very Slow "Send" in TBird email

Recently (past 2 weeks) it takes a very long time for an email message to "send". Once in a while it will be almost normal speed but it might take as long as 20 seconds … (read more)

Recently (past 2 weeks) it takes a very long time for an email message to "send". Once in a while it will be almost normal speed but it might take as long as 20 seconds or more to send. Incoming seems fine and everything else seems to be working. My gmail a/c is very fast as are all other sites when loading. Has something happened recently that would cause this? Thanks so much for your help. mac a.

Asked by macallen 2 years ago

Last reply by Googlethunderbird 2 years ago

  • Archived

Unable to send from GMail accounts

System: Windows 10, current version, with current updates. Thunderbird 91.9.0 (downloaded and installed on 5/14/22) I have been unable to send from Gma… (read more)

System: Windows 10, current version, with current updates.

               Thunderbird 91.9.0 (downloaded and installed on 5/14/22)

I have been unable to send from Gmail accounts for about a month. I can send from my Outlook and GMX accounts just fine, but not from my Gmail accounts.

I have verified all my IMAP settings per the instructions at https://support.google.com/mail/answer/7126229?hl=en

Please see the attachments for error messages.

Any help will be greatly appreciated.

Asked by kdr4296 2 years ago

Last reply by Wayne Mery 2 years ago

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Firefox crashing every time I try to See all downloads

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried rei… (read more)

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried reinstalling (started a new profile, etc), the issue still persists.

Asked by elh.rotem 2 years ago

Last reply by elh.rotem 1 year ago

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I can't send emails

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with … (read more)

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Asked by Ray 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

IMAP: Some emails (very few) are missing in thunderbird but they are on the server!

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-… (read more)

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?

Asked by venexiano 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

I get this errror everytime I search: An error occurred during a connection to justcookwell.com. PR_END_OF_FILE_ERROR

When I try to search or use Firefox it is extremely slow and I get an error. I used microsoft edge and do not have this issue. I am ready to stop using Firefox and got ba… (read more)

When I try to search or use Firefox it is extremely slow and I get an error. I used microsoft edge and do not have this issue. I am ready to stop using Firefox and got back to Microsoft Edge.

Asked by vgirdler 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Not possible to manage firefox updates leading to usability fails

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some informati… (read more)

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some information about the current version number, however no chance to configure anything update-related. Updates just happens automatically and interrupt current sessions, leading to spontaneous (and surprising) dysfunction of the opened browser. That's very annoying in case of video conferencing, for example, because it is not possible to open any new tab or windows, always the note there "you have to restart firefox now" - in practice, just like a crashing error. And, the suggested restart does not re-open the current opened tabs/URLs!

Furthermore, within some updates, my language settings get lost, so it turns to English language automatically and I always must add my language packet manually again and again. Thats really annoying and maybe completely disruptive for people that are not able to read in English!

Is there any chance to come over this? Otherwise I guess I must leave using firefox as browser, however this would be not the aim I actually follow. Thx!

Asked by maximilian.blum 1 year ago

Answered by James 1 year ago

  • Archived

Firefox crashes randomly

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all… (read more)

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all of my software is up to date. It just closes any and all tabs that are open, as if I exited out of the program entirely.

Asked by antarian_knight 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Email will not load to Thunderbird gives error every time

I can not get thunderbird to bring over email for 6 days now I get the following error everytime. (Sending of password for user .........................@verizon.net did … (read more)

I can not get thunderbird to bring over email for 6 days now I get the following error everytime. (Sending of password for user .........................@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.) I have tried creating a new password on the server account and restarting thunderbird with the new password . Did not help. Any Suggestions?

Asked by PastorRichTHOCC 2 years ago

Answered by sfhowes 2 years ago

  • Archived

Firefox appears to be blocking Youtube

Trying to access youtube shows the following message: Secure Connection Failed An error occurred during a connection to www.youtube.com. SSL received a malformed Serve… (read more)

Trying to access youtube shows the following message:


Secure Connection Failed

An error occurred during a connection to www.youtube.com. SSL received a malformed Server Hello handshake message.

Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Asked by kengokurimoto 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gmail issues

Hi all, I have two Gmail accounts, one private and one organizational, each one with its own unique problem. I access both accounts through Thunderbird for Windows, the … (read more)

Hi all, I have two Gmail accounts, one private and one organizational, each one with its own unique problem. I access both accounts through Thunderbird for Windows, the Gmail Android app, and Chrome on my laptop. I use POP to be able to access the emails even when offline and store them in subfolders. I have learned that if I keep the messages marked as unread on the phone and Chrome, TB will download the messages.

1) My private Gmail account downloads only 4-5 messages at a time, and I have to manually hit: "get messages" many times until it downloads all the messages. Very annoying.

2) My organizational Gmail account through the university worked fine and downloaded as many new messages as were on the server. Until May 9th, when it stopped connecting with the Gmail server. It keeps asking me to re-enter the username and password (which it had saved, and hadn't changed), only to claim that Gmail is not accepting cookies. Needless to say that I haven't changed any of my cookies preferences neither on TB (which accepts all cookies) nor on Chrome (which blocked 3rd party cookies, but had an exception for the University's servers). I tried enabling any type of cookie in the account on Chrome, but that didn't help. I tried changing the authentication from password to OAuth2, and it didn't help.

I would appreciate your help. Shahar

Asked by shaharico 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

My Sent folder has disappeared. How do I get access to it again?

Can you tell me how to add my Sent folder back to my Local folder? It used to be there and it's disappeared. I wish I could tell you which version of TB I'm using but… (read more)

Can you tell me how to add my Sent folder back to my Local folder? It used to be there and it's disappeared. I wish I could tell you which version of TB I'm using but I don't know where to find it anymore. I can tell you that I'm using Win10.

Thanks so much for any assistance!

Asked by imaquila 1 year ago

Last reply by imaquila 1 year ago

  • Archived

browser wont open

My foxfire did an automatic update. then it opened and there was a question box, "do you want to update to the latest version and reopen"... i clicked yes. and now a coup… (read more)

My foxfire did an automatic update. then it opened and there was a question box, "do you want to update to the latest version and reopen"... i clicked yes. and now a couple hours later its just showing an hour glass time icon is just popping up. Do i just need to wait for it to update? help help THANK YOU

Asked by pmonzo 1 year ago

Last reply by Terry 1 year ago

  • Archived

firefox not working on mac after installing release version 100

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browser… (read more)

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browsers work just fine but for some reason Firefox will not sync and will not open websites.

Asked by cwoosta20 1 year ago

Last reply by jonzn4SUSE 1 year ago