All Products Support Forum

I want set my new tab page to open a local file. The same local file is also used for my home page. Until recently, I used the new tab extension to do this, however that stopped working.

There are many existing posts out there regarding this, so it seems it is a desired feature. However, none of the posts are applicable to the latest configuration 119.0 (October 2023).

Is there a way to force the new tab to open a local file? Or open the home page (which is also a local file)?

Windows 11 Pro, Firefox 119.0 (64-bit)

After over 10 years of TB its time to move on to a mail client that actually works. I manage 10+ different E-Mail addresses across 3 domains, Since September, the ability of TB to actually work is hit and miss. (Wont get messages, wont send messages, says messages are sent when theyre not, slower than molasses in January, overall TB has really gone down hill IMO) I dont have the time or the patience to go through and try to change a bunch of settings and do all this stuff (across 10+ email accounts, that used to work fine, but no longer work due to the 'upgrade'), just to find out its so screwed up that nothing works and I lose everything again.

So, what I would like to do, is extract client E-Mail address out of TB, so I can put them into a new email client that actually works.

I have tried upgrading down grading before I uninstall it, Id like to get my information out, rebuilding my address book took forever last time.

All E-Mail is stored server side, so not worried about losing anything there.

hello

My Firefox disappeared after an update on Windows 7. After a check I found out that Windows 7 is not supported anymore. The folder is still there in the programs (see pic). Can I restore my favourites somehow?

Thanks Filip

Please update the Thunderbird logo on https://support.mozilla.org/en-US and all Thunderbird sites under it.

Pages like:

• https://support.mozilla.org/en-US
• https://support.mozilla.org/en-US/products/thunderbird
• https://support.mozilla.org/en-US/products/thunderbird/privacy-and-security-settings
• https://support.mozilla.org/en-US/products/thunderbird/calendar

etc.

The new logo can be found here: https://design.thunderbird.net/resources/logo

Thanks so much :)

When I want to do a google search, it will only do an amazon search. So if I am asking a tax question, it brings up amazon products to buy. I can't search anything. Very frustrated.

I downloaded the new version of Thunderbird Mail, and now, I'm having continual trouble sending messages (but no trouble receiving them). A pop-up window keeps appearing requiring me to re-sign into my Microsoft account, for some reason, but whenever I press "continue" to sign in, nothing happens, and selecting "cancel" also has no effect. I'm already signed in to my Microsoft account on my laptop, anyway, so I don't know why this window keeps appearing, but I assume it's related to the fact that I'm having trouble sending e-mail. I have to keep closing the Thunderbird program and re-opening it every time I want to send new messages. This is becoming very tiresome. I've already tried closing and re-opening the Thunderbird program, but that doesn't fix the problem. I'm working on a Mac, with the latest iOS. All suggestions appreciated!

I've been upgraded to 115, like it or not, and now my list of visible email titles will only shorten to 10 emails instead of the previous 4, which leaves very little room to view an opened email. IOW, the double arrow will only let me raise the bottom boundary to be below a list of 10 emails. How can I shorten it back to 4??

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to find and restore this data? I am using the same firefox account as before the reset. Thank you.

Also, what are the best practices for backing up my data in the future to easily restore or transfer my settings and bookmarks in the future?

I seem to not be able to access the website for my local oil company https://fegleyoil.com/ even though I have been able to do so multiple times over the past few years. I have checked every Firefox setting but am still unable to load their site to order oil. I have successfully been able to load their site not only on my smartphone but also on my work PC. I need to know how to fix this. Please advise and many thanks in advance for any assistance. BTW, it also doesn't load on my home PC in Firefox, Edge or Chrome but again loads just fine on my phone and work PC and my home PC VPN is turned off when I try to access this site and I have it added to my Firefox exceptions to be allowed.

I recently switched from another browser to Firefox, and overall, I'm enjoying it. However, there's one thing that bothers me, and I'm not sure if it's a Firefox setting specific to my laptop (Mac), but every time I try to copy text from files stored on my laptop and paste them into online editors in Firefox (Like Google Docs), the text is automatically formatted when I paste it (Cmd +P). With other browsers, this feature works as expected, preserving the formatting of the text, but in Firefox, it doesn't. I've tried disabling Enhanced Tracking Protection, but nothing seems to work. Could anyone give me a hand with that?

I would like my Mozilla Firefox bookmarks to stay on the left side and my bookmark toolbar on the right side (just like it used to be). Now both Bookmark toolbar and Mozilla Firefox bookmarks are on the left side , and I can't even search a Mozilla Firefox bookmark using the search window.

Please help. Regards. E.C

Hello everyone, since my recent update on Mac OS Sonoma 14.0, my Firefox 119.0 (64-bit) bookmarks are becoming irresponsive.

When I hover over any bookmark in my Firefox side bar, it suddenly becomes invisible, and sometimes its entire folder disappear from the side bar from where it has previously been saved, as well as any next bookmark in the same folder. Yet it is still in the bookmark folder, but i have to relaunch Firefox to find it again!

Here are enclosed 2 screen captures. See the section called "A LIRE PRIO 2023-10" just below "00 sources" when I initially opened it on my side bar, it was visible, and when I clicked on any of the bookmarks saved in the folder "01 A LIRE PRIO 2023-10", the entire folder "01 A LIRE PRIO 2023-10" disappeared!

Yet if I go into my Firefox folder, it is still there. If i click on the next folder (from the lateral bar), it will disappear again!

Does anyone have had the same problem and found a solution?

Will appreciate as I had to move to google but does not enjoy it in the same way as Firefox (been on it since 2012!).

Thanking you all in anticipation.

Michael

I got Thunderbird to better manage my vast number of emails and frankly delete the big ones, as my webmail provider had stopped including a "sort by size" function (just as attachments seem to be getting bigger and bigger) and someone recommended Thunderbird. However, when I go to "View-Sort by", size is not able to be selected. I see someone asked this question or something similar recently and the solution says "If the Size column is enabled (right-click any column button to enable columns) , the message (including attachments) size is shown as in the 1st attached picture. Sort by size by clicking the Size column button. To show only messages with attachments, click the paper clip icon on the Quick Filter Bar."" But I have no idea what this means, how the heck do I get columns enabled, and how do I then get a size column? I would love to have columns in general. But all I see if filters at the top of my inbox and attachments is there but I am not able to rank them by size.

On Windows 10 I'm using Thunderbird with a Juno email account (POP.Juno.com). I want to delete messages in Thunderbird without deleting them on Juno server.

I have checked "Leave on Server" but I think that applies to downloading messages to Thunderbird.

Also, it seems that we can delete messages on Juno, but that does not delete them on Thunderbird Thanks

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "browser has crashed . . just tell it to restart" . . . repeatedly Is it not compatible with a Lenovo laptop? Gail Whitaker

When I open Firefox, the wrong town name is always there with temperature. Can't Firefox remember my town name? I'm getting a little upset that so simple a problem can't be fixed automatically. Sincerely Bob