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Need help finding & installing TB v 31.8.0

I need to download & install TB ver 31.8.0 to a newly installed system running ubuntu 22.04. My earler installation of TB 31.8.0 on my other computer has critical in… (read more)

I need to download & install TB ver 31.8.0 to a newly installed system running ubuntu 22.04.

My earler installation of TB 31.8.0 on my other computer has critical information on it, running under ubuntu 14.04. It's so old that i cannot access the internet on it.

So I'm hoping to install TB 31.8.0 on this new computer, copy my TB profile from my old computer to this new computer, then do the necessary updates to this newly installed version of TB 31.8.0 to bring it up to TB vers 115

Thanks in advance!

Asked by thedudeabides2011 3 months ago

Last reply by sfhowes 3 months ago

Transferring archived emails to new pc

We have recently purchased a new work pc and installed Thunderbird successfully. It happily shows our current emails inboxes and the contents. However it is vital that I … (read more)

We have recently purchased a new work pc and installed Thunderbird successfully. It happily shows our current emails inboxes and the contents. However it is vital that I can still access old emails that have been archived on the old pc 'locally'. I have these saved in year folders, 2022, 2023 etc. The sheer size of these archives is causing me a headache, as I cannot see how to move them easily; 2023 alone is nearly 5GB! To give it some context, we are an engraving company and as part of the process we send and receive artwork files, hence the size of the folder. Customers return to us year on year and expect us to be able to recall what they used previously, or remember an email conversation of previous years. The minimum I need to keep is the 2023 email, but 2022 would be useful too. I have tried looking on Youtube, but all the videos there seem to be about moving the the 'live' emails rather than those than the archived folders saved on the pc. Any help on how to achieve this would be appreciated please.

Asked by ClassyGlass 2 months ago

Last reply by Matt 2 months ago

Thunderbird

I changed back to Thunderbird from Windows Mail. When I did Thunderbird picked up my old emails from 2018 and before. How can I get them out of Inbox and Sent Box ? … (read more)

I changed back to Thunderbird from Windows Mail. When I did Thunderbird picked up my old emails from 2018 and before. How can I get them out of Inbox and Sent Box ? TU.

Asked by jimhurley1 1 month ago

Last reply by david 1 month ago

downloading emails in Thunderbird

Suddenly yesterday afternoon I became unable to download emails to Thunderbird (I can still do it in talktalk). I get a message "Unable to write the email to the mailbox… (read more)

Suddenly yesterday afternoon I became unable to download emails to Thunderbird (I can still do it in talktalk). I get a message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disc space to copy the mailbox." I have checked there is plenty of disc space. What can I do to get the system working again? I suspect Thunderbird downloaded an update yesterday.

Asked by amral 2 months ago

Last reply by christ1 2 months ago

download

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence… (read more)

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.

Asked by bronleasull 5 months ago

Last reply by david 5 months ago

Importing Emails imports 0 emails

I'm trying to import emails that I backed up from my wordpress website's hosted email on hostgator. I have downloaded a mail.zip file however when I try to import it usin… (read more)

I'm trying to import emails that I backed up from my wordpress website's hosted email on hostgator. I have downloaded a mail.zip file however when I try to import it using Thunderbird it shows 0 emails imported. How can I import the emails using the file I have?

Thanks in advance!

Asked by Amin Bihamta 1 month ago

Last reply by Matt 1 month ago

accounts and mails missing after transfer of profile

After transferring an older (2021) TB profile into my pc and starting TB 115.6.0 64bit on a Windows 10 pc I was able to see the adress books of the old profile, but stran… (read more)

After transferring an older (2021) TB profile into my pc and starting TB 115.6.0 64bit on a Windows 10 pc I was able to see the adress books of the old profile, but strangely TB does not know the accounts and consequentially does not show any of the stored mails of that profile (file "global-messages-db.sqlite" of that profile has 94.336 kb, so I guess there is content there). It would be very important for me to have access to these stored emails. I'd be very greatful for any suggestions that might help. Thanks a lot Michael

Asked by michaelschrader 4 months ago

Last reply by david 4 months ago

How to do _periodic backups_ of my Thunderbird profile?? I recently lost a whole profile, and several hours of Mozilla support trying to recover

I was informed in the last text from a TB agent to ... "Be sure to do periodic backups." Could someone please--be specific!--tell me how to do this? And how frequently is… (read more)

I was informed in the last text from a TB agent to ... "Be sure to do periodic backups." Could someone please--be specific!--tell me how to do this? And how frequently is a good idea? Thank you!

Asked by macleanp77 3 months ago

Last reply by david 2 months ago

Some values are not stored in profiles, so where?

Hello, I just copied my whole profile folder from a Debian 12 (Thundebird 115.7) to a Ubuntu 22.04 (Thunderbird 115.8). I expected when running it, to find it in the exa… (read more)

Hello,

I just copied my whole profile folder from a Debian 12 (Thundebird 115.7) to a Ubuntu 22.04 (Thunderbird 115.8). I expected when running it, to find it in the exact same state because, as what I'm aware of, everything is stored in the profile and nowhere else on the filesystem.

But, I found that: - my favorite folders (around 10) weren't there (well, only 1 of them) - A lot of mails were in "unseen" state (not the unread/read marker, but that star that appears the first time you open a folder for mails that has just been downloaded), where they were already seen

So my concern is about where/how are those values supposed to be stored, and why they don't seem to "migrate" as well? And, may there be some other things that didn't come too?

Asked by penlo 2 months ago

Last reply by Matt 2 months ago

I want firefox for my windows 7 professional 64 bit os pls!!!

Can somebody give me a version of firefox for my windows 7 professional (64 bit os) that actually work. I literally downloaded many versions of firefox (esr ones,normal o… (read more)

Can somebody give me a version of firefox for my windows 7 professional (64 bit os) that actually work. I literally downloaded many versions of firefox (esr ones,normal ones) with exe and msi installers. But everyone one of then never works,sometimes it doesn't even install or sometimes it installs but gives error , sometimes it says we're sorry , sometimes it installs but doesn't open nor does it gave any error window. Im getting a headache.Please somebody help me (╥﹏╥)

Asked by aryan rangare 4 months ago

Last reply by jonzn4SUSE 4 months ago

Import from thunderbird installation

I want to import my old emails from another thunderbird installation to this one. Both on the same computer. My old thunderbird installation had the local folders set up … (read more)

I want to import my old emails from another thunderbird installation to this one. Both on the same computer. My old thunderbird installation had the local folders set up to point to an external SSD. I hadn't used it in a few years, and when I restarted thunderbird it lost all of my local folder information. I moved the email files (e.g. 2006 and 2006.msf) from the SSD into the local folder of the installation (I found the local folder from Troubleshooting Information). It's still not showing up. First screenshot is of the files I copied and pasted.

I also tried importing but there was an error, second screenshot is of the error.

Asked by Anna Ceguerra 3 months ago

Last reply by sfhowes 3 months ago

two same emails, one with (IMAP) at the end

Two same emails, but one does not accept my password, and the other does. And one shows (IMAP) at the end. I wanted to remove both and reinput as the rest of the emails. … (read more)

Two same emails, but one does not accept my password, and the other does. And one shows (IMAP) at the end. I wanted to remove both and reinput as the rest of the emails. Can you assist?

Asked by randydkim 3 months ago

Last reply by david 3 months ago

how do i open/load all firefox tabs from another device into active tabs on this device?

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into … (read more)

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into menus: view > sidebar > synced tabs > open all tabs

enhancement request to offer 'open all tabs' on level 1.

i did find the solution here: https://support.mozilla.org/en-US/questions/1413287#answer-1580578 How to open all synced tabs

Asked by wolf 4 months ago

Last reply by jonzn4SUSE 4 months ago

Can't install Thunderbird, also very slow

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install… (read more)

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install. The two screenshots were made within a few minutes. I let it install for around an hour one time and it simply counted more and more files without ever moving in progress. I really don't know what to do. Restarts, redownloads, nothing works. Maybe someone knows what's wrong. Thanks!

Asked by Phrimpy 4 months ago

Last reply by Matt 3 months ago

failure to download folders

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folder… (read more)

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

Asked by mherson 4 months ago

Last reply by david 4 months ago

upgrade without package manager

The Debian Firefox packages available are only 115.6. Thought it would be nice to have the latest. Grabbed all the dependencies according to the Mozilla web site. Instal… (read more)

The Debian Firefox packages available are only 115.6. Thought it would be nice to have the latest. Grabbed all the dependencies according to the Mozilla web site.

Installed Firefox 121.0 as root and placed folder into /opt, as instructed. Went through all the settings and imported my bookmarks.

Now there is a 121.0.1 upgrade available but my browser won't automagically install the upgrade. Says click here to download. So I do. I get the entire tar.bz2 bundle, which creates a full directory structure, as if I was starting over.

Can I just move a few files from that into the existing /opt/firefox directory to get the upgrade? If so, which ones?

Or, can I move few files from the existing directory into the new version, and replace the whole lot? If so, which ones?

Thanks in advance.

Asked by Scottzzz 4 months ago

Last reply by zeroknight 4 months ago

Moved some mail folders from one laptop to another using a USB. In the target laptop files are there but no mail show.

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste… (read more)

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste too to the "local folders" folder. Everything, I mean all the files are there, apparently untouched, but when I open Thunderbird there is no sign of the mails.

I presume a step by step sequence of the moves to take, fool proof, both laptops, may help. Kind of "first, switch on both laptops..."

Thank you for any help.

Stefano

Asked by stefano menada 2 months ago

Last reply by david 2 months ago