failure to download folders
I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.
All Replies (5)
Ok, if IMAP, my suggestion is to highlight the account, rightclick, select 'subscribe' and see if the desired folders appear.
Thanks, David, but that too failed. When I selected Subscribe there was a box called Folder List but it was empty. I also tried Refresh on that same screen but nothing happened there either. BUT ... ... thanks to you showing me more of my way around, I found an Update and Restart Thunderbird button on the Settings tab, and hey presto! I'm all good, and very relieved. Thanks for your willingness to help, much appreciated! Best / Maurice
I'm pleased that all is well. If you're happy, please mark this thread solved and pour a glass of wine (or two...) to celebrate. :)
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