All Products Support Forum

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web sites. Does anyone know how to turn off the default ad blocker? Please help me

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my "other devices" Right now it shows "33% completed". I do not have any other devices .... just my computer. This extra tab takes up room on the page and I just want to get rid of it but there is no apparent way to close it. I view this as an unwelcome intrusion on my Firefox browser --- How do I get rid of it?

I've lost the Edit option in my bookmarks. If I go to bookmarks and select a bookmark the only options I get are "open", "open in private tab" and "delete". No edit option. Any help? Thanks Latest 104.1.0 (Build #2015898515),

REF: Firefox v109.2.0 / Windows 7 x64

How do we get Firefox to load the browser tabs, which are activated from other Android applications, diverted in the background?

The now, inaccesible, "about:config" switch" for this action is/was: "browser.tabs.loadDivertedInBackground". The incessant switching between browser and active app can be most unproductive and unpleasant.

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

On startup this morning, I saw the Colorways options. I tried a few, but decided to keep my Dark theme.

One of the first set of Colorways options was "no option," a circle with a slash. On the new Firefox View > Colorways page, that is no longer an option. I tried Settings > Manage Colors, to no avail.

The Firefox I'm using now has screwed up colors. I want to revert to the Firefox I had on startup. How do I do that?

On a previous version (don’t remember which one) I was able to add the URL search query of MetaGer as a custom search service. After having installed the last version (103.0), I tried to add the URL of Startpage but when I tap on button the app crashes completely and closes

Due to the Firewall of our government, we Chinese couldn't download Firefox Android on Google Play Store without violating the law. And, neither Github nor F-droid provides the service for users in China to download the app directly.

How could we download it?

Hi there,

Is the script in this product bypassing Firefox privacy fences? I do not understand what they promote, but I have not a good feeling after reading their explanation. https://confection.io/scripts/click-engage-xbox-com/.

But I hope Firefox can do something against this possible new threat.

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

Hello,

I am trying to install an add-on on my (android) firefox beta by following this blog https://blog.mozilla.org/addons/2022/12/15/new-extensions-available-now-on-firefox-for-android-nightly/ I have submitted my add-on,it has been approved and i downloaded the xpi file. I have created a collection (https://support.mozilla.org/en-US/kb/how-use-collections-addonsmozillaorg) How do i add the xpi file on my collection?

Thanks

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Every time I do a Google search in Firefox, a popup from Google appears suggesting that I change my browser to Chrome. It ignores my previous answers of “No thanks.” How can I block that? I already have the popup blocker turned on in Firefox.

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in the "downloads"section and when I find the file in the file manager it shows the file but when I click to open it it plays for a second or two then closes automatically

It's not the website's or the files fault since I can download the same file on chrome

Since the new Chrome changes I have tried to switch from Chrome to Firefox but this download problem is the only thing that's bugging me and keeping me from using Firefox as my default browser

Please if anyone has a solution to my problem, it is greatly appreciated

Last few days , my laptop( windows 10) system got hanged for some reason. Then second time I got the message on my laptop , that Software Mozzila Firefox got crashed. It had stopped working for few minutes then I restarted it. 1) Has it happened to my System? 2) or even others got the same experience? 3) How to start PC when windows stopped working Suddenly. 4)Was the Mozzila Firefox failure / crash, was the reason, behind PC not working during first time? 5) On laptop a message appears , to upgrade Operating system to Windows 11( currently it is windows 10) from MS. What is the suggestion from Mozzila/

On any site I have tried (including this one right now) the Enter button of my digital keyboard does nothing. I am on a Kindle Fire HD 8 (7th generation). The Enter button works just fine in other apps, and worked in the browser apps I used before Firefox. I just checked and it's still working in the native Silk browser.