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My old Windows 7 PC laptop died. I used Thunderbird with a personal profile gmail address I will call Profile 1, and another email address I created from my online website that no longer exists, and I will call it Profile 2. I'm now running Windows 11 on a new PC. I downloaded a new Thunderbird program on the new PC. I attached the old Win 7 hard drive to the new PC and used Mozbackup to restore my old profile using my previous .pcv file backup. Profile 1 restored, but with emails only back to 2017. Profile 2 was not restored at all. Please help. Thank you.

When I got a new computer, my account was automatically set up as IMAP but I could not send emails, though I can receive on the IMAP version. I went into manual configuration and copied all the configuration information from my (working) old computer to it, using its POP3/SMTP settings, but when I Retest I get an error: 'Thunderbird failed to find the settings for your email account' I've double-checked everything and am at a standstill. I really need help!

Outlook stopped working as of last night. If I install Thunderbird as my desktop email program, will I be able to set it up with my current desktop email address: [edited] @tx.rr.com ?

I've had problems with outlook since I changed network providers from spectrum to frontier. I have the incoming and outgoing server settings for frontier.

Since my current desktop email program (outlook 2016) does not work, contact me via webmail for the moment [edited] @proton.me

Thank you

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

I'm trying to set up a bellsouth.net (ATT) account using the instructions at https://kb.uwm.edu/uwmhd/page.php?id=109671. The account setup flows perfectly until it's time to choose the Authentication Method for the Outgoing Server where the choice for OAuth2 is missing (see pic). Why isn't the OAuth2 option showing up? I'm using the most recent release of Thunderbird. Thank you.

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I set the servers as smtp.gmail.com and managed to select OAuth2 for authentication (this was difficult and required me to set the port at 465). I went through the permission process with Google, which now acknowledges (in a very warning sort of way) that Thunderbird has access to my account. I even sent an email from Thunderbird, which showed up in the sent folder on the gmail account and was received by the sent to account. However, I see only an empty inbox and empty local Trash and Outbox folders in Thunderbird. It's just not syncing anything (or maybe downloading anything?) from the gmail account. I need it to sync all my mail folders and my calendars as well, so two big problems need to be solved before I can use Thunderbird at all. I sure appreciate any help I can get!

I have a new PC. After installing Thunderbird onto my new PC, emails from my old PC are not there. Can these be recovered? I have a copy of my old PC hard drive files but not the actual PC. Thanks Jim Ferrier

Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model, Android ,OS: OPPO(New model,not still released on the Market)，Android 12.0，OS 12.1（Google Pixel_S have the same issue） Reproduce Frequency :10/10 Estimated impact: All Android users are affected Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 1: Open Chrome, search for "falaknuma das mp3 songs" 2: Click on the website "https://naasongs.co" 3: Use Firefox browser to open the page and click on download” the mp3 file 4: Observe the phenomenon

Actual result: Its showing that secure connection Failed and not able to download the File. Expected result:It should enter website and download the File normally.

Analysis from our engineers: 1:Music from other URLs in FireFox also cannot be downloaded, but can be downloaded normally in other browser. 2:All Android devices have problems, and analysis confirms that it is an application problem

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/1SVFqVL2uCyLI7bC2Go3ffYlBQayookBm?usp=sharing

Looking forward to your reply.

I have the latest version of Thunderbird and I just cannot get use to the aesthetic of it. It seems busy and cluttered. I would like to downgrade and found a website with older versions but when I start installation it is not in English.

Is there a legit place to download older versions of Thunderbird or even a skin that would make the current version look like an older one?

Hello, I am trying to add my email accounts but keep getting " Thunderbird Failed to find the settings for your email account" I have checked the settings with my provider, they are correct.

Incoming us2.imap.mailhostbox.com 993 SSL/TTS Outgoing smtp.ireg.com 25 or 587 STARTTLS Username and password on the Outgoing server as well as on the Incoming server.

I know my email address’s and passwords are correct as they work in MS Outlook (PC) and Bluemail (Android) Any help would be appreciated.

can i go back to ver 102?? can't seem to find how to do this online importexporttool ng is grey out not avail. on new version i save dozens of emails from thunderbird to my computer for 'eternal' storage in pdf format & remove them from thunderbird but can't find an easy way to do this now if i try to save as they all go to a folder with .eml suffix which i don't want, if i try to print to pdf i have to name ea. file & if i try to save them to jpg i have to say 'ok' to ea. file i tried to do 119 files this morning & gave up, hate upgrades that change such important things

I use a MacBook Pro v. 10.15.7 (Catalina), and I live in the UK. I am going to upgrade my old MacBook Pro to a MB Air, and my Time Machine has stopped working. While researching a solution I found that perhaps there was not enough space on my HD to 'create a snapshot'. So in the process of deleting stuff in order to make space, I found lots of 'duplicates' in the Apps Storage section of the HD, I thought it was safe to delete them as the 'originals' would still be there (same date, same size). I now know I have been very ignorant/stupid (my dog died a few weeks ago and my mental health hasn't been the same since.) However, I was very mistaken and seem to have deleted a lot of my working apps, the most important of which being Thunderbird, which gathered my 4 different email accounts. I'm not sure what version I had last, as it has disappeared, but I'm pretty sure it would be the latest version. My latest download is 68.2.2 (20.11.19). So I tried to reinstall it, but came across this notification 'You have launched an older version of Thunderbird... Create new profile, or Quit.' I googled this but being a not-very-techy senior lady, I can't make sense of what I should do, my main concern being not to lose all my settings, my emails saved in folders, as well as being able to receive and send. I am sure I saw some reference in the past of a library which would contain the emails, but don't know what to do about this notification. The other problem, of course is that I can't completely rely on Time Machine as my last backup is dated 24.7.23. Thank goodness today is a Sunday as there should be less traffic on my email accounts (I am involved with lots of local activities, including being a community journalist). I would be so grateful if someone could help me navigate this minefield and reinstate my app so it works as closely as it did before. Many thanks in advance for your help and patience.

I'm trying to import my .pst file from Outlook 2007 into Thunderbird v102.3.1 following the procedure outlined in the help area but it fails with "No profile found" - see attached screenshot. I suspect that Thunderbird is expecting to find the .pst file in a location different to where it's stored. Where is it expecting to find it?

Or if that's not the reason any suggestion to fix the problem would be appreciated.

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when Firefox failed to connect to an external email server and for sending queries like this one because Firefox does not work and will not reinstall. )

I came across this message from March 2022 -

"I read at AskLeo that I could use Thunderbird with Gmail as a way to backup my Gmail emails to my computer. I then want to backup the Thunderbird folder using a backup program to save the emails to an external drive.

On Windows 10 Home, where do I find the emails that Thunderbird is downloading from Gmail? I recently installed Thunderbird 102.1.0 (64-bit) using IMAP and OAuth2 authentication. "

which describes my problem well.

The answer relates to Windows 10, but I am using Linux Mint. I think I installed Thunderbird flatpack version but I cannot find the profile to backup and although I think all my emails (around 25,000) were downloaded from gmail, I cannot find them and so cannot take a backup.

Running up-to-date TB 115.6.0 (32-bit)

I have an older backup of WINMail ... a load of folders each with a number of eml files. I wish to import email only, not contacts etc.

I went to TB import tool ... but it does not have option for WINMail Did a bit of Googling .... it seems there are several approaches

1. One source says to install an addon - I went to look at ImportExportTools but it says it only works to TB ver 60

2. Another source says to roll back TB to old version of TB and then install import add / on

   seems risky to remove current ver 115   60 is a long way back.

3. Another says to convert WINMail to Mbox then use standard import tool

4. Another - said simply create a blank folder and drag and drop eml files into it - tried and that does not work

What is simplest method that works  ? .

Following an automatic update the other day, everything in Thunderbird is oversized. There are in fact some things I can no longer see at all! The program has become very difficult to us to read/write emails. See the image below, a full-screen capture showing the problem . There must be a line to edit in the fonfig file to make the display look normal again. Please help me find that line!! I am visually impaired, and life is difficult enough already! tnx, Paul pgschreier@swissonline.ch

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

I am attempting to move Thunderbird to a new computer following the instructions from the website and it is not working.

The original computer is Windows 10 and has had Thunderbird installed for a long time and was recently updated to 102.14.0 (64 bit). The new computer is Windows 11 with a clean install of 102.14.0 (64 bit). When I copy the folders from the old computer to the new one and launch Thunderbird, it is not recognizing that the profile has been copied over, there are no email accounts, etc.

I did note that the folder structure is different - the old one was under Mozilla Thunderbird and the new one is just Thunderbird; the Profile folder on the old one is Profile and the new one is Profiles and some of the files are different.

Any ideas on how to successfully migrate this?