All Products Support Forum

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon is displayed for a second but then nothing happens; all I get is a white sidebar. I have updated to 99, shutdown and rebooted, opened Slack in an new window and nothing allows replys. I am running Windows 10 Pro, build 1903, 64 bit, i5 processor, 16 GB RAM. Suggestions?

Hello,

For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted my computer, but that doesn't solve the problem. Also, if I go to Amazon.com on Google Chrome, it comes up in English. Is there a way that I can solve this problem?

Thank you

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the "Bookmarks Menu" folder. How do I make it do that?

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip.

I've unchecked block pop-ups but still the 'Look Inside' doesn't work.

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using Edge. Everything in Amazon.com works on this desktop except I cannot view my previous orders, the link in the upper right corner ""returns and orders." It begins to load but the orders do not load. I cannot see any of them.

I uninstalled Firefox, ran Ccleaner to clean the registry, then it's Health feature, I probably should have restarted after doing that.

I installed a new download of Firefox twice; it fails.

Like the title says, whenever I try to zoom out of an image to make it smaller, it causes the image to zoom out very far in just one scroll "tick".

To be more specific, I'm talking about just scrolling (not using ctrl+scroll). An example would be with Piskel.com where you simply use the scroll wheel to zoom the canvas.

Zooming in is perfectly fine, but when I try to zoom out it seems to zoom out by 3 or 4 ticks. On some websites, such as Piskel, it even it zooms the image out all the way making it very small and impossible to see (It does it with just one scroll tick).

My question is if there is a way to change or fix the zooming, making things zoom out more incrementally. (I recently switched from Chrome which didn't have this problem)

I have just seen a clip on Youtube that concerns me. Is Firefox being phased out as a browser? I hope not. I have been using it for years and it is great. Please let me know. Many thanks Anthony

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import everything into Chrome or from Chrome to MSE, but NOTHING will import into ff from any other browser.

HP laptop isn't recognizing the wireless printer. I go through all the steps but when the screen usually shows the printer name and info. it fails to do this. Can't get any farther than this.

whenever I search something that (is / sounds like) a product amazon links or other online shopping links show up as the number 1 results after a short delay. I have been redirected to amazon many times when I tried to click the #1 result but the amazon link pops up where the #1 result was.I have uplaoded 2 images the one where steam is the #1 result is what i want it to be, the second Image is what happens after a short delay.

I have tried the scaling options and it makes no difference. For PDF files, I save them. For webpages, I need to workaround and use Edge or Print Screen and past into a Word document.

I am newly running Windows 10 and reinstalled my printer drivers for HP 4520.

Thank you.

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox App Manager and Honey shows green, meaning it has permission to run. HELP!

Firefox recently stopped playing embedded youtube videos on my phpBB forum site?

i keep the latest firefox and only recently showed up embedded videos play fine on Chrome and others

here's a link to my forum which includes an embedded Youtube video demonstrating the issue, does it play on your browser? (ONLY firefox has an issue on my computer, chrome, etc. work fine)

https://www.mchenrysoftware.com/board/viewtopic.php?t=2045

thanks for any tests/insight into what might be causing the issue

brian

ADDITIONAL COMMENT: why don't you include a date on these posting? a lot of wasted time on old posts? and also need a 'Preview' on these before posting?

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant about this sort of stuff in general, and it confuses me how a website can even access my browser's console to begin with.

The latest example I came across which caused me to finally ask about it, was some strange JavaScript spam with some kind of < div > (had to edit this with spaces to show it in the post) structure containing over a thousand characters. This entire thing gets spammed in the console at a rate of a few every second. I recorded a short gif of it, which imgur seems to have converted into a video: https://i.imgur.com/dosMZjo.mp4