Showing questions tagged: Show all questions

Account Settings not saving changes

I was using Thunderbird Portable 136.0.1, from Portableapps.com . I then upgraded it to Thunderbird 146.0.1, by following Portableapp's instruction of installing the Port… (read more)

I was using Thunderbird Portable 136.0.1, from Portableapps.com . I then upgraded it to Thunderbird 146.0.1, by following Portableapp's instruction of installing the Portableapp 146 version to the same path of the old installation.

I then I added an Office365 Business email account to Thunderbird, but there was a problem with the SMTP configuration. I tried to change it, but then I found out that there's something wrong with my Account Settings for all accounts; they don't save the changes.

Let me explain: if I right click an account and choose "Settings", a new tab opens [image 1]. Whatever changes I make there, to "Account Name", "Your name", "Color", etc. don't get saved; as soon as I switch to another account and come back they are gone.

This also applies for "Edit outgoing server..." at the bottom. It always reverts to "Default server" and then every time I want to send an email I must change the default SMTP settings to the right settings of that specific account.

The "Delete" button for deleting the account also doesn't work, if I click it nothing happens.

Interestingly, if I switch to "Server settings" or "Copies and folders" the changes there do get saved and are displayed correctly for the different accounts.

What can I do to solve this? I already tried Troubleshooting Mode to no avail. I am currently trying to install Thunderbird Portableapp to a different folder, how can I then import all local folders and accounts to this new install?

Asked by Hellogoodbye 2 days ago

Last reply by sfhowes 1 day ago

elimine los informes de fallos sin enviarlos y ahora no me funciona nada

Hola, firefox no funcionaba bien, busque que hacer y lei de enviar los id de informes de fallos, pero como eran muchos los elimine SIN ENVIARLOS, porque no sabia que esta… (read more)

Hola, firefox no funcionaba bien, busque que hacer y lei de enviar los id de informes de fallos, pero como eran muchos los elimine SIN ENVIARLOS, porque no sabia que estaba enviando y ahora no logro poder usar Firefox, lo desinstale e instale nuevamente y todo sigue igual. No se como solucionarlo, necesito ayuda por favor.

Asked by ALEJANDRA GIGLIO 1 day ago

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (read more)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Asked by Achilles 1 day ago

Last reply by Paul 1 day ago

Questionable/harmful browser extensions

The Proton VPN extension/add-on usage can override the Firefox language setting when it assigns a user to a node in another land. That land's language can suddenly become… (read more)

The Proton VPN extension/add-on usage can override the Firefox language setting when it assigns a user to a node in another land. That land's language can suddenly become the default language one sees, and may remain in spite of trying to reset the Firefox language default. E.g., if one is assigned a VPN node in Japan, suddenly the general language one sees is Japanese, and it remains in spite of disabling Proton VPN and even after exiting and signing back in. The only alternative one has is to request a different node and then wait for the timeout (30 sec., 2 minutes, etc.) for another and hopefully understandable language/country node.

I raised this issue with Proton, and they maintain that loss of one's language proves that Proton VPN is working (see my response under ratings)

1. How does someone accept "working" VPN when one loses their ability to comprehend the displayed language? In my past experiences with other VPNs (NordVPN, etc.) they never corrupted my default browser language.

2. Accessibility issues???

Asked by jfdesignswest 1 day ago

Last reply by Paul 1 day ago

Printer shows 2 pages for a 1 page document

When I try to print puzzles daily from USA Today through Firefox, the crossword and/or the sudoku show up in the print box as 2 pages, when they are only 1, unnecessarily… (read more)

When I try to print puzzles daily from USA Today through Firefox, the crossword and/or the sudoku show up in the print box as 2 pages, when they are only 1, unnecessarily printing a blank page. If I print through Chrome instead, it only shows and prints 1 page. In order to print only one page in Firefox, I have to change the "pages" from all to current. Never used to have this problem.

Asked by chopperdnp 1 day ago

  • Solved

Create a Firefox backup file - trouble!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: … (read more)

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

Asked by mico515 1 day ago

Answered by Denys 1 day ago

Settings say to reopen past tabs, but it never does. Why?

Hello, I have my browser startup settings set to 'open previous windows and tabs' However, every time I start up firefox, it is on the default new window screen rather … (read more)

Hello,

I have my browser startup settings set to 'open previous windows and tabs' However, every time I start up firefox, it is on the default new window screen rather than my previous tabs. This feels frustrating as I have to reopen the tabs every time.

Would it be possible to fix this?

Thank you.

Asked by robyntry 1 day ago

Just downloaded "Hide Google AI Overviews" & Browsing Safety by Safety just appeared

Just downloaded "Hide Google AI Overviews" which is grayed out. in addition, Browsing Safety by Safety is asking for permissions. My question is simple, do I allow the B… (read more)

Just downloaded "Hide Google AI Overviews" which is grayed out. in addition, Browsing Safety by Safety is asking for permissions. My question is simple, do I allow the Browsing Safety Etc. permissions and that will allow the Hide Google Etc to run. In addition do I compromise my security by giving Google those permissions?

Thanks

Asked by Jems99 1 day ago

Can't "Refresh Firefox". The option seems to be missing.

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tr… (read more)

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

Asked by scally718 1 week ago

Last reply by scally718 1 day ago

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data U… (read more)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Asked by mark.a.craig 1 day ago

Last reply by jonzn4SUSE 1 day ago

Move bookmarks on laptop

I cannot move or remove bookmarks on my laptop. The bookmark tool appears locked and does not allow it. Is there another way to move the bookmarks to bookmarks toolbar?… (read more)

I cannot move or remove bookmarks on my laptop. The bookmark tool appears locked and does not allow it. Is there another way to move the bookmarks to bookmarks toolbar? My laptop is a MAD RYZEN 5 3500.

Asked by jc_brtt88 1 day ago

Assistance Required: Disabling Picture-in-Picture Feature

Good afternon, I am writing to request assistance in disabling the Picture-in-Picture (PiP) feature on my browser. Despite my best efforts over the past few days to dis… (read more)

Good afternon,

I am writing to request assistance in disabling the Picture-in-Picture (PiP) feature on my browser. Despite my best efforts over the past few days to disable this option through the settings, it continues to activate when I listen to music on YouTube.

Each time I navigate away from the YouTube tab, the Picture-in-Picture window appears and persists across all my other tabs, which is quite distracting and impedes my ability to work.

Closing the PiP window pauses the music, which is not ideal for my experience.

I am looking for guidance on how to effectively deactivate this feature, as the settings adjustments I have made do not seem to take effect.

Any help you can provide to resolve this issue would be greatly appreciated.

Thank you for your attention to this matter.

Asked by info9299 1 day ago

Last reply by TyDraniu 1 day ago

Firefox Multi-Account Containers Issue

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com w… (read more)

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com website. If I try to login using a container, I get invalid username or password error. If I login without using a container, it's fine. I am copy/pasting my account info. I tried different containers; same issue. Tried creating a new container; same issue. Try again without using a container; login to Reddit is successful.

Asked by cgifford 3 months ago

Last reply by Lonnie 1 day ago

Fogged Page

Hello, When accessing a site, the page is fully fogged and in the upper left corner is a "Close" which clears the screen. Not sure why this is happening or how to stop it… (read more)

Hello, When accessing a site, the page is fully fogged and in the upper left corner is a "Close" which clears the screen. Not sure why this is happening or how to stop it.

Thank you.

Asked by Gman17 1 day ago

Last reply by Paul 1 day ago

Übertragung geschützter Daten

Ich habe über die Sicherheitssoftware "Trend Micro Security" eingestellt, dass keine heiklen Daten wie Kreditkartennummer, Debitnummer, Kontonummer etc den PC verlassen, … (read more)

Ich habe über die Sicherheitssoftware "Trend Micro Security" eingestellt, dass keine heiklen Daten wie Kreditkartennummer, Debitnummer, Kontonummer etc den PC verlassen, ohne dass ich zustimme. Nun bekomme ich, wenn ich Mozilla Firefox öffne, ständig die Warnung von Trend Micro, dass die Sicherheitssoftware verhindert hat, das Mozilla eine von den gepeicherten Nummern übertragen wollte. "Die Funktion zum Schutz vor Datendiebstählen hat verhindert, dass geschütze Daten den Computer verlassen." Angegeben ist das Programm "Firefox.exe". Was passiert da bei Firefox im Hintergrund?

Asked by thomas.weinheimer 1 day ago

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after… (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Asked by liobderh 1 day ago