Showing questions tagged: Show all questions
  • Solved

Thunderbird Spam Filters Question

I have Thunderbird 115.8.0 installed on my MacBook Pro with two email accounts, Yahoo and Gmail. I have set up the Tools/Message Filters/Block Filters as well. When I fir… (read more)

I have Thunderbird 115.8.0 installed on my MacBook Pro with two email accounts, Yahoo and Gmail. I have set up the Tools/Message Filters/Block Filters as well. When I first launch Thunderbird all the spam shows up in my inbox, and just sits there. What I have to do is go to Tools/Message Filters at which point I'm asked to select an account. I select Yahoo (my primary account) and then "Run Filters" before anything actually happens. Then if I go back to my inbox, the spam emails start disappearing. It seems that Thunderbird does not remember the "Yahoo" selection in filters in between launches. Is there a setting I am missing, or is this just the product of having two different email accounts? Thank you.

Asked by Homer712 3 months ago

Answered by Googlethunderbird 3 months ago

  • Solved

No option for autofilling credit cards in Privacy & Security settings.

I've been trying to add my credit card to my account on Firefox but I cant seem to find a setting for autofilling in settings. I've looked at the forum but cant find the … (read more)

I've been trying to add my credit card to my account on Firefox but I cant seem to find a setting for autofilling in settings. I've looked at the forum but cant find the "Autofill credit cards" checkbox.

Am I missing something here? I have attached screenshots of what I see in my settings section.

Asked by Brion 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox very buggy!!!

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks… (read more)

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks for email address, then doesn't provide password screen option, takes forever to send email, and then sometimes repeats itself. Tabs crash and clicks fail to work randomly. Out of desperation I reset my Firefox password and that seemed to help temporarily, but not enough. So what's happened and how to fix??? Thanks.

Asked by dbissett 3 months ago

Answered by cor-el 3 months ago

  • Solved

I can't turn off SafeSearch, set on Strict by default

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue? … (read more)

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue?

Asked by lu 3 months ago

Answered by lu 3 months ago

  • Solved

Sudden lack of access to university gmail account

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let m… (read more)

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

Asked by SLG 3 months ago

Answered by SLG 3 months ago

  • Solved

Hasło głowne nie zabezpiecza dostępu do poczty.

System Win10 Pro, wersja22H2. Ustawione jest hasło główne, zgodnie ze wskazówkami. Po uruchomieniu programu Mozilla Thunderbird, pokazuje się okienko z żądaniem wpisania … (read more)

System Win10 Pro, wersja22H2. Ustawione jest hasło główne, zgodnie ze wskazówkami. Po uruchomieniu programu Mozilla Thunderbird, pokazuje się okienko z żądaniem wpisania hasła. Po wpisaniu hasła program uruchamia się do końca prawidłowo. Wystarczy jednak kliknąć przycisk ANULUJ, aby z pominięciem hasła mieć dostęp do poczty. Dlaczego?

Asked by krzychumarkowski 3 months ago

Answered by sfhowes 3 months ago

  • Solved

Cannot retrieve mail after pwd change

I had to change my gmail pwd due to a possible security breach as reported to me by Experian. After the change, Tbird flashed this error message upon the next startup (… (read more)

I had to change my gmail pwd due to a possible security breach as reported to me by Experian.

After the change, Tbird flashed this error message upon the next startup (please see image)

After about 20 minutes of poking about, I found where I could change the password for my google account. I changed it to the new password. There is zero chance I got it wrong because I copy/pasted it from my pwd mgr. I still get this error message making T'bird useless to me.

I'm definitely let down that such as simple op as pwd change was so difficult to find and now seems impossible to do. I haven't a CLUE what the STAT command is or how to address this condition.

Any suggestions are greatly welcomed.

Asked by Paul Cassel 3 months ago

Answered by Paul Cassel 3 months ago

  • Solved

Thunderbird doesn't save SMTP passwords for multiple accounts using same server, windows 11.

After changing passwords at the email provider, it asked for and saved the passwords for the incoming server. It asked for the SMTP password for the first account and sav… (read more)

After changing passwords at the email provider, it asked for and saved the passwords for the incoming server. It asked for the SMTP password for the first account and saved that (using that username) but did not ask for or save passwords for the other accounts using the same SMTP server.

So... email can be received on three accounts but can be only sent from one. Is there some way to add the passwords?

Asked by mrpetep 5 months ago

Answered by mrpetep 5 months ago

  • Solved

adding websites to location permissions in firefox

I cannot find a way to add websites to the location permissions in Firefox Windows PC. I can easily get to the "Location Permissions settings " but there is no way to add… (read more)

I cannot find a way to add websites to the location permissions in Firefox Windows PC. I can easily get to the "Location Permissions settings " but there is no way to add, only remove. When I display the access icon in the URL address bar, it shows " you have granted the website additional permissions" , but the site does not display in the FF Settings-Location Box, and the target website does allow me access based on location. Is there another area where location is restricted? would appreciate some help, thx.

Asked by rejemard 4 months ago

Answered by cor-el 4 months ago

  • Solved

Security certificate

Since within no more than two hours after the validity of a new security certificate began I could no longer receive emails in Thunderbird (although I can in other email … (read more)

Since within no more than two hours after the validity of a new security certificate began I could no longer receive emails in Thunderbird (although I can in other email programs or webmail) I keep getting asked to add a security exception but cannot do so. The certificate and the pop-up screen are attached. The location shown is that of my service provider. I am using Thunderbird 115.7.0 in Windows 10. What can I do?

Asked by Gene 4 months ago

Answered by Gene 4 months ago

  • Solved

Thunderbird keeps asking for my passwords (mac)

Recently my Thunderbird started asking for my passwords every time I opened it (I have multiple Hotmail accounts). After I added the passwords it would keep asking for th… (read more)

Recently my Thunderbird started asking for my passwords every time I opened it (I have multiple Hotmail accounts). After I added the passwords it would keep asking for them over and over again (they were ALL correct). I have now uninstalled and re-installed the latest version of Thunderbird and only added 1 account back in and it still keeps doing the same. The password is visible and correct in the saved passwords section. I am now having to use another client (Outlook,which works correctly, but isnt a patch on Thunderbird) Running MACOS 12.7.3 Any help would be greatly appreciated.

Asked by martyn ranger 4 months ago

Answered by martyn ranger 4 months ago

  • Solved

Credit Card Auto-Fill

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear … (read more)

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Asked by amreuben 4 months ago

Answered by amreuben 4 months ago

  • Solved

Oauth2 authentication failing on Thunderbird

Hello, I have been using Thunderbird for years to collect all emails in one place with out issue. In the last few days authentication has started failing. It started on … (read more)

Hello,

I have been using Thunderbird for years to collect all emails in one place with out issue. In the last few days authentication has started failing. It started on one gmail account prompting for a password. When I enter the password it is rejected. A second GMail account is now doing the same and one of my Yahoo accounts is now doing it too.

I can still access the accounts on my phone using Oauth2.

Nothing I have tried fixes it. I am in danger of losing access to all my of my email accounts on windows.

What is going wrong?

Asked by GrumpyMonkey 4 months ago

Answered by GrumpyMonkey 4 months ago

  • Solved

Re: how messages are displayed

Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message containe… (read more)

Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message contained the following: [A screenshot of a computer Description automatically generated] Inbound Another example is receiving an email from a bank. Instead of showing the embedded link, it displayed as html. So, I can't read what was sent. Or it's hard to pick out the link.

I've gone to privacy and controls, but I can't find where I need to change this. Please help.

Asked by jennifer.mann.ca 4 months ago

Answered by jennifer.mann.ca 4 months ago

  • Solved

Verified location for checksums

Hello folks, I need to do a clean install requiring the download of Thunderbird.exe file, I did ask a similar question a while ago but this was related to a Linux instal… (read more)

Hello folks,

I need to do a clean install requiring the download of Thunderbird.exe file, I did ask a similar question a while ago but this was related to a Linux install.

Is it just me or does no one lese use checksums anymore, web sites would often suggest checking downloads publishing their checksums on the same pages as the download, this doesn't seem to be the case for Thunderbird hence my question below:

There's a directory list below, would it be safe to assume this relates to the latest download on Thunderbirds home page Version 115.7.0 https://www.thunderbird.net/en-US/thunderbird/115.7.0/releasenotes/

https://ftp.mozilla.org/pub/thunderbird/releases/115.7.0/

I had a quick look on Source Forge as they usually have a page with hash codes but couldn't find Thunderbird listed.

Thanks

Asked by JustOne 4 months ago

Answered by Matt 4 months ago

  • Solved

Password problem

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it … (read more)

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

Asked by Mike Gibb 4 months ago

Answered by Matt 4 months ago