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  • Archived

Firefox Browser issues

I cannot sign in to USAA website using Firefox browser. I was able to sign in for over a year and, suddenly, it will not let me. When I go to the USAA sign in page and … (read more)

I cannot sign in to USAA website using Firefox browser. I was able to sign in for over a year and, suddenly, it will not let me. When I go to the USAA sign in page and enter my user ID and hit "next", I get a prompt that says" We are unable to complete your request. Our system is currently unavailable. Please try again later. I have tried to log in at least 50 times with the same result. I am able to sign in with other web browsers (Chrome, Edge, etc)

Asked by mikepulliam46 9 months ago

Last reply by t.r.ernst 9 months ago

  • Archived

Main menu, recent bookmarks

I run Firefox 115.0.3 on Windows 10, desktop. The main menu in Firefox has a "recent bookmark" listed and I would like to remove it from the menu. I thought it would be … (read more)

I run Firefox 115.0.3 on Windows 10, desktop. The main menu in Firefox has a "recent bookmark" listed and I would like to remove it from the menu. I thought it would be a simple matter of going into bookmark menu settings or the settings from the main menu, but it is not. When I was unable to resolve it, I did an internet search and was unable to find a straight forward answer. As one fix suggested, I tried turning off "history" to no avail. I've attached an image which shows "recent bookmarks" in the main menu of Firefox browser. I don't feel it is necessary to have recent bookmarks in the main menu when it is easily access from the bookmark icon. Perhaps I've overlooked an option in settings. Can someone please help resolve the issue.

Asked by bernadette.terrell 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox & Thunderbird stop working and you have to wait for them to wakeup

I use both Firefox and Thunderbird. I am using WIN 10 with Norton. I've tried the troubleshooter and refresh for Firefox. It had no affect and since it did not work on F… (read more)

I use both Firefox and Thunderbird. I am using WIN 10 with Norton. I've tried the troubleshooter and refresh for Firefox. It had no affect and since it did not work on FIrefox I decided not to try it on Thunderbird.

Asked by mnewdorf 9 months ago

Last reply by Dropa 9 months ago

  • Archived

Firefox Beta, Extensions, Add support for adding new permissions.

We need support added into the firefox mobile addon ecosystem for adding new permissions from and for our addons. Currently my issue is that MAL-Sync cannot add new permi… (read more)

We need support added into the firefox mobile addon ecosystem for adding new permissions from and for our addons. Currently my issue is that MAL-Sync cannot add new permissions for the new websites and ones with changed domains which in my case happens to be the latter. I already tried uninstalling the addon and reinstalling it but to no avail. The add permissions button in the addon also does not work because the support for it in Firefox mobile does not exist like it does on the desktop counterpart. I am on Firefox beta currently. On the desktop when clicking the add button a little bubble would pop up asking to add permissions for mal-sync for whatever sites had support added. Please add in this functionality.

Asked by Loki 9 months ago

Last reply by Paul 9 months ago

  • Archived

Sign in problem, Pocket account inaccessible

I have been a Firefox and Pocket user for years and have enjoyed being able to simply save articles from the internet to my Pocket account. Recently when I tried to save … (read more)

I have been a Firefox and Pocket user for years and have enjoyed being able to simply save articles from the internet to my Pocket account. Recently when I tried to save an article to Pocket I was taken to a page that asked for my Firefox credentials even though I was already logged in. When I entered my login credentials I was asked for a code from the authentication app I use but Firefox wasn't available on any of them and I don't have access to the codes I must have received when i set up two factor authorization. So, I created a new account to log info Firefox and assumed that my Pocket Credentials could be used to then sign into Pocket. I was wrong.

I can log into Pocket using my Pocket credentials but I am unable to save articles from ANY browser to my old Pocket account because I can't log into my old Firefox account. This is beyond frustrating. I hope someone can help.

Asked by RMS 9 months ago

Last reply by Terry 9 months ago

  • Archived

pages not going back(w backspace) to where I was on previous page/form

I posted before but that fix is no longer working .. I have tried to go back a version now as well- but it still will not work.. I look up jail clients for court dates --… (read more)

I posted before but that fix is no longer working .. I have tried to go back a version now as well- but it still will not work.. I look up jail clients for court dates --https://judicialsearch.co.grayson.tx.us:8443/default.aspx the default is case # and I must change it to defendant to enter first and last names-- I look up 400+ people --but everything I go back it starts OVER at case#. This is very annoying and time consuming I am running the latest version on FF 116 and I have changed Backspace to browser.backspace_action to 0 / and fission.autostart to false / dom.forms.autocomplete.formautofill to true Firefox USE to save the names I added in names section under addresses(which I would like to have back but thats not the MAIN concern) I need the page to go back to name search and NOT change to Case search.. PLEASE tell me how to get this done? I can not be extra hours because of Firefox.. Thanks so much for any help

Asked by Jody Pratt 9 months ago

Last reply by Jody Pratt 8 months ago

  • Solved
  • Archived

Version 116

I have windows 7. On August 1 Firefox automatically uploaded version 116. Now my computer is running very slowly, and is taking a long time to load pages on the internet … (read more)

I have windows 7. On August 1 Firefox automatically uploaded version 116. Now my computer is running very slowly, and is taking a long time to load pages on the internet when I browse the web. I just learned searching the web (I never go any notification from Firefox) that version 115 was going to be the last version for windows 7, so how did I get version 116 automatically loaded onto my computer? How do I go back to version 115 which was working great? I right clicked on the Firefox icon on my desktop and clicked restore previous version and it states there is no previous version there. How do I go back to version 115.

Asked by tom3trip 9 months ago

Answered by tom3trip 9 months ago

  • Archived

Problem with eBay web page-part of it is missing

I went to use my eBay web page and part of the information is missing (see attachment). The seller information, etc., should show at the right hand side of webpage, but … (read more)

I went to use my eBay web page and part of the information is missing (see attachment). The seller information, etc., should show at the right hand side of webpage, but it is blank. I tried different pages and the same thing still occurred. I tried opening the same page on Microsoft Edge and there was no problem at all. I had no issue with eBay at all until I updated to Version 116.

Asked by Mitzee 9 months ago

Last reply by t.r.ernst 9 months ago

  • Solved
  • Archived

remove logins

Logins appear on log-in pages as soon as I type anything in the user box. I have not told Firefox to save any logins or passwords, I do not want it to do that. But on th… (read more)

Logins appear on log-in pages as soon as I type anything in the user box. I have not told Firefox to save any logins or passwords, I do not want it to do that. But on the "saved logins" page after going to the Passwords item on the main menu (three lines) it says No Logins Are Found. None. How do I make sure none are saved, since obviously some are being saved somewhere? And how can I get rid of the ones that appear, so must be saved somewhere? I use Windows 10, and Firefox with the latest updates as of August 2, 2023. Norton 360 is installed. Thank you for help with this.

Asked by jtevans 9 months ago

Answered by cor-el 9 months ago

  • Archived

Firefox now forgetting primary password

As of installing the latest cumulitive update to Windows 10 (version 22H2, build 19045.3271), every time I restart my computer and open Firefox, it opens and immediately … (read more)

As of installing the latest cumulitive update to Windows 10 (version 22H2, build 19045.3271), every time I restart my computer and open Firefox, it opens and immediately closes. Then I reopen it, and it does not ask for my primary password. I often have to reset the password and then it gives me access to my stored information. This is a brand new problem, and it's extrememly frustrating. I have tried downloading the program again and re-installing as an update. And Firefox is also up to date (116.0). Any suggestions as to why it's happening or how to fix it? Thanks.

Asked by trevor27 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Browser Highjack

This has never been a problem. However about 2 weeks ago Firefox took control of itself. For example: You have site A open, you finish your work on site A and move on to … (read more)

This has never been a problem. However about 2 weeks ago Firefox took control of itself. For example: You have site A open, you finish your work on site A and move on to a second site( we will call it B). Site B opens and then is quickly replaced by site A again.

This time the bar at the browser screen top is pink and has a little machine like head at the end. You click on the little head fellow and it will say Site under remote control Dev. Tools.

I have spoken to Dell two times, Dell has removed and re-installed Firefox one time and it is still the same. Dell says your people are working on your site and it will go way in time. Help Thank you Leonard Santamaria

Asked by ls1953 9 months ago

Last reply by Terry 9 months ago

  • Archived

Want to de-Alphabetize (disable sort by name) bookmarks in a folder

I have the latest version of Firefox for Windows 10. I accidentally sorted my bookmarks by name (hundreds of them in a folder called Other Bookmarks) and want to go back … (read more)

I have the latest version of Firefox for Windows 10. I accidentally sorted my bookmarks by name (hundreds of them in a folder called Other Bookmarks) and want to go back to unsorted...but no matter what I do, even if I check the "unsorted" option, the bookmarks stay in the "sort by name" alphabetized mode.

How do I fix this?

Thank you

Nick

Asked by nickxyz 9 months ago

Last reply by nickxyz 9 months ago

  • Archived

Osu not playing audio at beatmaps demo.

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion? … (read more)

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion?

Asked by eddy2912 9 months ago

Last reply by eddy2912 9 months ago

  • Archived

scrollbar slower all of a sudden

I clicked the scrollbar while clicking m1 and m2 at the same time or close to the same time, and firefox's scrollbar suddenly became slower when I click on a spot and hol… (read more)

I clicked the scrollbar while clicking m1 and m2 at the same time or close to the same time, and firefox's scrollbar suddenly became slower when I click on a spot and hold there. It's usually fast and follows to exactly where my cursor is, but now it's slow. It used to have the same speed as just dragging the scrollbar. Google doesn't have this problem. I refreshed firefox and uninstalled my smooth scroll extension, but the issue is still there. Was there an update today or yesterday that did this?

Asked by hipx2 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Most if not all sites load slowly

I noticed for a couple of weeks maybe that any site I visit, it'll stay blank for a few seconds longer and then it'll pop up. It is definitely taking longer than it used … (read more)

I noticed for a couple of weeks maybe that any site I visit, it'll stay blank for a few seconds longer and then it'll pop up. It is definitely taking longer than it used to load in the past, mobile or wifi. I use ublock and dark reader add-ons.

Asked by cmeza1985 9 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

Logging In to a site

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from w… (read more)

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from which I am unable to log-in.

However, if I do the same using Safari as a browser, I'm taken to a page entitled myid.telstra.com (with a lock symbol in front of it), from which I CAN log-in.

Can anyone offer an explanation. Note, this situation with Firefoix kind of happened overnight some period ago - I had been successfully logging in using Firefox for months/years befoe hand.

Asked by angeloandglenys 9 months ago

Answered by angeloandglenys 8 months ago

  • Archived

no sound in the browser and in the about:support page the max channel in the media options shows 0

There is no sound in the browser and in the about:support page the max channel in the media options shows 0, but in the listing of output devices the max channel should b… (read more)

There is no sound in the browser and in the about:support page the max channel in the media options shows 0, but in the listing of output devices the max channel should be 8. All other software sound plays fine in my device.

Asked by 折木凛曦 9 months ago

Last reply by Medhasree Suram 9 months ago