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Export login data

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password … (read more)

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

Asked by mjdubie 10 months ago

Answered by cor-el 10 months ago

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Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (read more)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Asked by Cats2 10 months ago

Last reply by Paul 10 months ago

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HOW DOES A CUSTOMER GET HELP WHEN THE ACCOUNT EMAIL IS WRONG??? WE DO NOT AGREE ON PRIMARY ACCOUNT THEREFORE i cannot get into firefox!!!!!

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any c… (read more)

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Asked by Cats2 10 months ago

Last reply by Paul 10 months ago

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Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (read more)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Asked by Leonard L. 10 months ago

Answered by cor-el 10 months ago

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Why can't I have expanded extensions on the toolbar?

Hi, I have a widescreen monitor and I really like utilizing, well, the width of it. But for the life of me I cannot take out the extension icons from the little jigsaw pu… (read more)

Hi, I have a widescreen monitor and I really like utilizing, well, the width of it. But for the life of me I cannot take out the extension icons from the little jigsaw puzzle. For instance, I'd really like Ublock Origin to be right on the toolbar and not click through the jigsaw icon. I tried setting extensions.unifiedExtensions.enabled flag to false but it did nothing.

Asked by szemawy 10 months ago

Answered by TyDraniu 10 months ago

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Discord time is incorrect by 10 hours and 30 mins

My discord time has been broken and I've asked the discord support but they said to ask here if there's any issues with firefox itself. I've closed and reopened the page… (read more)

My discord time has been broken and I've asked the discord support but they said to ask here if there's any issues with firefox itself. I've closed and reopened the page multiple times, used a vpn, cleared cache and cookies, and even tried and restarted my computer but the issue persists. Any help would be appreciated, thanks.

Edit: this issue only exists within firefox, not with any other browsers nor the app.

Asked by dark.druid07 10 months ago

Answered by dark.druid07 10 months ago

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tabs NOT highlight links

How do I tell firefox's tab key not to go to links, only form fields. That is, if you go to https://visca.com/apac/dites/, hitting 'tab' should take you to the form field… (read more)

How do I tell firefox's tab key not to go to links, only form fields. That is, if you go to https://visca.com/apac/dites/, hitting 'tab' should take you to the form field [Cerca], whereas now it scrolls through all the links first.

Thanks in advance, Lou

Asked by louhevly 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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history

Two issues: 1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' .… (read more)

Two issues:

1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' ... There are many, many posts from users having same issue.

2. Whatever history is being recorded is no longer simply a list (Ctrl-H) but is sorted into Today, Last Week etc. which is both annoying and makes searching for previously located site impossible unless you know WHEN you visited (unlikely).

Why was the changed? And why don't you change it back so when I select History, Show All History from task bar, Firefox would do just that?

Asked by campgraves 10 months ago

Answered by cor-el 10 months ago

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Automatic dynamic theme to show name of profile in browser header

I use multiple Firefox profiles. I would like an EASY way to see the name of the Firefox profile somewhere on the screen. The attached image shows a theme I created whi… (read more)

I use multiple Firefox profiles. I would like an EASY way to see the name of the Firefox profile somewhere on the screen. The attached image shows a theme I created which shows the name of the profile on the menu bar. I forgot exactly how I did it, but it involved typing this in a Word document, taking a screenshot and turning it into a jpeg, crop the image, upload it as a theme, then test it. Repeated several times until I got it to work.

I don't need or want fancy graphics here. I just need the name of the Firefox profile to appear somewhere in the window. In my fantasy world, there would be an option to include this name in the window Title bar.

Asked by dan400man1 10 months ago

Answered by Paul 10 months ago

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Multiple home pages

The message I received from you is for Windows. I have a MAC. See picture below. If I try to open up more than one tab, I get multiple home pages. Is there an adjustm… (read more)

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

Asked by mafrazier1 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (read more)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Cookies pop-up disappears before I can make a selection.

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. How… (read more)

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

Asked by BigO 10 months ago

Answered by cor-el 10 months ago

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firefox har förhindrat att den här sidan automatiskt styr om till en annan sida

Jag använder VismaNet och får felmeddelande "firefox har förhindrat att den här sidan automatiskt styr om till en annan sida" när jag loggar in, hur kan jag tillåta detta… (read more)

Jag använder VismaNet och får felmeddelande "firefox har förhindrat att den här sidan automatiskt styr om till en annan sida" när jag loggar in, hur kan jag tillåta detta så att jag slipper trycka på knappne "Tillåt".

Asked by eva.marie.griffiths 10 months ago

Answered by cor-el 10 months ago

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Sorting bookmarks issue

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks. When I go to Manage Bookmarks, select that … (read more)

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks.

When I go to Manage Bookmarks, select that folder, and use the Views/Sort/Sort by Name.A-Z sort order, the subfolders aren't shown in alpha order. Any new subfolders I create end up at the bottom, listed after the page bookmarks.

Is there any way to get all the subfolders to sort properly?

Thanks for your help!

Asked by kathleen4 10 months ago

Answered by cor-el 10 months ago

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Websites

There at least 3 websites now that I cannot open, straighttalk.com, kbb.com, and redbox.com. Last month I could open these websites, before that I could not, now I canno… (read more)

There at least 3 websites now that I cannot open, straighttalk.com, kbb.com, and redbox.com. Last month I could open these websites, before that I could not, now I cannot again. I have had this problem for months. I have emptied my cache, I keep firefox up to date, and I have restarted my computer and browser multiple times. This is the error message I get from straighttalk.com:

Access denied Error 15 www.straighttalk.com 2023-06-26 13:48:00 UTC

This is the error message I get from kbb.com Access Denied You don't have permission to access "http://www.kbb.com/" on this server.

This is the error message I get from redbox.com 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Any help would be greatly appreciated. Thank you Nicki

Asked by Nicki Z. 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago