All Products Support Forum

I use Pinterest quite a bit and somehow a great deal of pins have disappeared.

This happened once before when I was using Chrome, and I was able to go digging into my cached files and find the cached versions of the thumbnails of my Pins, so I could somewhat recreate them based on that.

I'm not sure how to go about that with Firefox. Would any information (specifically images) be stored from a previous version of a webpage?

Thank you!

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed after looking at them. This problem has happened in the past, but was resolved, only now I am finding it happen again. I do not want to have files saved unless I want to save them, not Firefox deciding that any file I open should be saved. I have Windows 11 & Firefox Version 113.0.1. Is there a way to revert to an older version of Firefox?

Till version 112 I used this in my userChrome.css to get back the close buttons on tabs, but only when I hover over them (active or inactive tabs): .tab-close-button{ display: none } .tabbrowser-tab:not([pinned]):hover .tab-close-button{

   display: -moz-box !important

}

But now with version 113.0.1 it doesn't work at all and no X appears when I hover over my tabs.

I tried adding #tabbrowser-tabs[closebuttons="activetab"] on top of the previous code, but it made the X appear all the time.

How could I update this code so I get the desired result only when I hover over a tab?

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmark folders when I select the arrows at the end of my bookmarks toolbar. In Firefox I don't see that. I can see those folders under the bookmarks toolbar in the bookmark manager, but I would love to just be able to click on the arrows on the end of the bookmarks toolbar and have them drop down just like they did in Chrome. Do I have it all wrong? Do I always have to have my bookmark manager open to be able to bounce from bookmark to bookmark? Thanks in advance for any help.

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which happened 4 days ago. Any thoughts on how to debug this?

I stupidly upgraded to the worst system in the world, Windows 11, and the silly animations caused serious strain on my device. I disabled the animation effects in settings, but now when I use Firefox as usual, the loading page icon animation has become a static hourglass icon, which is unfriendly. How can I enable the loading page icon animation while keeping the system animation effects turned off?

We downloaded the GPO Templates for AD and looking to customize Firefox.

We would like to disable Forms and Autofill: Autofill addresses Autofill credit cards

Also would like to lock down so they can't reenable if possible.

We would like to do this all through GPOs if possible. I found these in the about:config: extensions.formautofill.addresses.enabled extensions.formautofill.creditCards.enabled

But again want to do through the GPO. Is this possible?

Side note while working on GPOs, I set Exceptions for the popup blocker and they are not showing up in the browser. I also filled out to remove Search Engines but they all still appear in the browsers. These two GPO settings don't appear to be working.

Hi!

Let's start by saying that I love Firefox, that I use it as my primary browser everywhere and I love that is not based on chromium. However, for reasons to me unknown is missing a very important feature (natively at least): tab grouping. This feature is extremely simple to implement and in today life, where in most jobs (I'm a researcher) you have to deal with a tons of tabs opened in your browser, being able to effectively organize them is a must.

My question is: has Firefox the intention to implement (again) this feature? Will this happen soon?

I'm really trying my best to not switch to a competitor browser and I really want to support Firefox and hope that it gains more and more users. But for this to happen it really needs to be on par with time. How come every other popular browser has a very good tab grouping feature and Firefox doesn't?

Please, let me know if there's a chance to see this feature implemented in reasonable times. Sooner or later, you will probably have to do that reagardless.

Wish you the best, A.

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor, and all is as it should be. I'm a photographer and aware of image quality and settings. Still images are perfect and the monitor displays stills correctly. My monitors are working fine. When I checked videos via Google Chrome, they all displayed perfectly. So, I can only deduce that it's a Firefox browser issue. I haven't added any new add-ons or extensions. I know that the browser has updated at least twice in recent weeks.

I have attached a screen shot of the difference between a chrome and firefox video. Please help. I don't want to change to using chrome. Thanks in advance.

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

Since a couple of months I see only [object Object] instead of code blocks on (almost) all web pages. For example on StackOverflow.

Any ideas what could cause this?

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?

I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Hello. When I paste something inside firefox, then firefox suddenly shuts down and after that a window pops up, informing me that firefox has crashed and asking if I want to load the previous session... No changes have been made to my computer lately. Firefox has been updated to 113.0.1 but the problem has not been solved. Any suggestion?

Thank you.

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that site. If I go to the site and wait so it can do its thing, it opens about a few of them, and then Firefox decides that the rule I have set up is garbage, and firefox decides to ignore it and block the pop-ups from the site.

Why?

Why on Earth does Firefox decides that he must do something against the rule that the user has set up. Why does it have this completely disrespect to the user settings?

I am honestly really mad at whoever decided that ignoring an exception from the user was the default behaviour.

Now, if someone knows enough what is going on they will tell me, go to about:config, go to this obscure command and change its value, value which I can't know without coming here and ask. If I create an exception, then I am in my right to expect that the browser should do exactly as the exception has been configured.

By the way I have tried with the troubleshooting mode and still happens.

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7

I enter/submit my USAA username on the login page via a username dialog box. I then expect the password dialog box to open, but when I submit the username, FF flashes, i.e. the password dialog box displays for a split second and reverts right back to the username dialog box.

This happens at usaa.com with my user agent set to Windows/FF v 113. BUT if I set the user agent to Android/phone FF v 113, USAA detects the browser as Android/phone FF and it redirects to user agent to https://mobile.usaa.com where I AM able to enter username/password and login.

So what is wrong with FF? There are multiple threads of users unable to login to banking and other sites on the FF browser.

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.