• Solved

Ubuntu crashes while moving a Firefox tab with mouse

Hello Volunteers, Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113… (read more)

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

Asked by DD 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (read more)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Sending email to Gmail accounts

I keep getting "Undelivered Mail Returned to Sender" messages when sending emails from Thunderbird to Gmail accounts. Can you help? I am using Thunderbird 102.11.2 (32-bi… (read more)

I keep getting "Undelivered Mail Returned to Sender" messages when sending emails from Thunderbird to Gmail accounts. Can you help? I am using Thunderbird 102.11.2 (32-bit) as POP mail server with email account through pairserver.com (SSL/TSL with normal password). I can send to Gmail accounts with no trouble directly from webmail.pair.com.

Asked by orders38 1 week ago

Answered by david 1 week ago

  • Solved

Ebay running very slow in Firefox

Since probably 3 or 4 weeks ago Ebay through Firefox has been terribly slow. I have selected the option not to track in the address bar and still the same problem. I ru… (read more)

Since probably 3 or 4 weeks ago Ebay through Firefox has been terribly slow. I have selected the option not to track in the address bar and still the same problem. I run ebay through MS Edge and runs perfectly. Happens to me in 3 out of 4 computers. Only in 1 works ok, very strange...

Speed connection in all of them is at least 200mb/s

Thanks.

Asked by XMG 1 week ago

Answered by XMG 1 week ago

  • Solved

email error

People I email say, when they reply to my email, they get a non deliverable reply, even though I receive their reply. I have my email linked to my Gmail so I can see my T… (read more)

People I email say, when they reply to my email, they get a non deliverable reply, even though I receive their reply. I have my email linked to my Gmail so I can see my Thunderbird emails on my cell phone. Is there a setting I need to change to get this to stop? Lisa

Asked by lisa104 2 weeks ago

Answered by lisa104 1 week ago

  • Solved

connecting thunderbird to microsoft 365 email account

I have upgraded to the Microsoft 365 Business Professional email service which should allow me to continue with Thunderbird, now that basic authentication is no longer su… (read more)

I have upgraded to the Microsoft 365 Business Professional email service which should allow me to continue with Thunderbird, now that basic authentication is no longer supported.

I have enabled Exchange settings. Also, POP/IMAP and SMTP are authorized in the MS 365 account, and those setting are correct in T-Bird. From within Thunderbird, a login screen for the MS 365 email account is generated when T-Bird attempts to log in to the server, but the log in just takes me to the server page in the browser.

This help article https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 advises that Thunderbird may need to be authorized. I followed the link, but was not able to make it work.

Given the following provided link, what is to be used for {tenant-id} ? https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753

Any other advice? Thank you very much!

Asked by mgedde 2 weeks ago

Answered by mgedde 2 weeks ago

  • Solved

How can I stop .pdf files from automatically downloading to my computer?

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed… (read more)

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed after looking at them. This problem has happened in the past, but was resolved, only now I am finding it happen again. I do not want to have files saved unless I want to save them, not Firefox deciding that any file I open should be saved. I have Windows 11 & Firefox Version 113.0.1. Is there a way to revert to an older version of Firefox?

Asked by sreller_6 3 weeks ago

Answered by Terry 3 weeks ago

  • Solved

Since update 102.11.0 (64-bits) my mail freezes

Hi, Since the latest update today 102.11.0 (64-bits) my Thunderbird on Windows 10, freezes when receiving mail. I did a new install but that did not help, I have turned … (read more)

Hi,

Since the latest update today 102.11.0 (64-bits) my Thunderbird on Windows 10, freezes when receiving mail. I did a new install but that did not help, I have turned off every email notificiation, that also didn't help.

I have asked my ISP but they have no server problems with my imap account. On my phone, with a different program, I have no problem at all.

Is there anything I can do to get this fixed?

Thanks !

Asked by faith4 4 weeks ago

Answered by faith4 4 weeks ago

  • Solved

Overflow Menu Is Broken

I'm using Firefox 112 on Windows 10. The toolbar contains icons for several extensions that I don't want to see. I click on the >> menu and then Customize Toolbar. … (read more)

I'm using Firefox 112 on Windows 10. The toolbar contains icons for several extensions that I don't want to see. I click on the >> menu and then Customize Toolbar. That opens the Overflow Menu. It says, "Drag and drop items here to keep them within reach but out of your toolbar." I try to drag one of those extension icons onto the Overflow Menu. It won't go. The dragged icon picks up a circle with a line through it, indicating that this is not allowed or not working.

How can I use the Overflow Menu as advertised, to remove unwanted extension icons from the toolbar? Or is there a good workaround?

Asked by raywood 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Force landscape orientation in fullscreen mode

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape… (read more)

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape mode, even with auto-rotation disabled. Now, there seems to be no way for me to enter landscape mode while playing back a video, without enabling auto-rotation (which I otherwise always keep disabled).

I realize that the desired behavior here can be subjective, but at least it would be nice if there is/would be a way of configuring this behavior?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 month ago

Answered by Paul 1 month ago

  • Solved

how to reduce font size in subject to from lines in email

I had problems with thunderbird email text too small. Resolved that but now the title line with subject to and from is too large. How do I change it. Windows 11 latest … (read more)

I had problems with thunderbird email text too small. Resolved that but now the title line with subject to and from is too large. How do I change it. Windows 11 latest version of thunderbird.

Asked by pattyroll 1 month ago

Answered by pattyroll 3 weeks ago

  • Solved

Download incomplete

When i use a link to an Excel Workbook stored in a GitHub repo the downloaded file is only 6 Bytes - and consequently rubbish. When I do exactly the same thing with Edge … (read more)

When i use a link to an Excel Workbook stored in a GitHub repo the downloaded file is only 6 Bytes - and consequently rubbish. When I do exactly the same thing with Edge or with FireFox or Edge on another computer the downloaded file is complete. I've cleaned up FireFox but it didn't help.

Asked by warbe 1 month ago

Answered by warbe 1 month ago

  • Solved

Extension Icons not displayed on Toolbar

Hello, Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons i… (read more)

Hello,

Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons installed without issue, however the icons for them are not displayed on the tool bar. I can access them using the jigsaw icon, but this is is less inconvenient that accessing the add-on directly.

I then reset Firefox in case it was a glitch and signed in again to allow the sync to reinstall the add-ons. This time only the Privacy Badger icon made it onto the toolbar. Again I can access the add-ons using the jigsaw icon.

I have tried to add the add-ons to the Customise Toolbar setting, but they do not show up in the list of things that can be added.

Firefox version: 112.0.1 (64 bit)

I have attached images to show what is happening. Is there anyway I can force the add-on icons onto the toolbar to make them more accessible?

Thank you

Asked by russell.seymour 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Line Feeds in Google's Search Box

Using Google with Firefox I type search terms then press 'Return'. Instead of displaying search results Firefox starts a new line in the search terms box. This has only j… (read more)

Using Google with Firefox I type search terms then press 'Return'. Instead of displaying search results Firefox starts a new line in the search terms box. This has only just started....

Asked by nagrom1 1 month ago

Answered by nagrom1 1 month ago

  • Solved

No media notification while watching youtube videos (since Firefox 111 or earlier)

No media notification while watching youtube videos (since Firefox 111 or earlier). It was availabe recently, it was possible to play video in the background. Now it's n… (read more)

No media notification while watching youtube videos (since Firefox 111 or earlier).

It was availabe recently, it was possible to play video in the background. Now it's no longer possible.

i checked on two different Android devices - the same issue.

Any tips?

Thabk you for help.

Asked by cpphool 1 month ago

Answered by Paul 1 month ago

  • Solved

Firefox creates almost 200 processes on exit, 100% CPU

Hello, When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each… (read more)

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Asked by Red-Herring 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Downloading PDF files.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person … (read more)

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Asked by dlukian 2 months ago

Answered by Paul 2 months ago

  • Solved

remove importenterpriseroots

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can… (read more)

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can use firefox again? Can I just delete the entire Mozilla folder

Asked by darkgcn14 2 months ago

Answered by darkgcn14 2 months ago