• Solved

Group tab isn't Working

I've got Reading the full Article on GROUP TABS that has been released yesterday on My Firefox it Got Update and Installed But I just couldn't found the "Add to the Group… (read more)

I've got Reading the full Article on GROUP TABS that has been released yesterday on My Firefox it Got Update and Installed But I just couldn't found the "Add to the Group option when I click right at any of my tab" + If I drag over one on Another Tab it just got replaced like they substitute their Places No BOX Border line Shows No Group Created NOTHING. I'm a Nearly 6 Year Old Firefox User I NEEDED that FEATURE SO BADLY PLEASE FIX it SOMEHOW. ThAnks Regards: Loyal USer

Asked by reviewtvnetwork 2 weeks ago

Answered by MarkRH 2 weeks ago

  • Solved

After update 138.0.1 my profile is not "opening" emails

After update 138.0.1 my profile is not "opening" emails. I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either cl… (read more)

After update 138.0.1 my profile is not "opening" emails.

I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either click or double click them are "white".

I even tried reading the "source code" it shows nothing. I even tried going to the beta channel, but no avail, the issue persists.

Is there a cleanup, any file to delete? something?

Asked by helder5 4 days ago

Answered by helder5 3 days ago

  • Solved

YouTube Homepage Stuck Loading

How do I get the YouTube homepage to load more recommended content like it usually does? Right now when I access the homepage a small portion of recommended content is l… (read more)

How do I get the YouTube homepage to load more recommended content like it usually does?

Right now when I access the homepage a small portion of recommended content is loaded followed by a loading icon that doesn't seem to load anything.

Asked by blop202 3 weeks ago

Answered by blop202 3 weeks ago

  • Solved

suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (read more)

Asked by MikeZZ 1 month ago

Answered by James 1 month ago

  • Solved

Tab Groups Disappear after Save/Close

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs. Here's what I did: I created several … (read more)

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs.

Here's what I did: I created several groups by right-clicking and added tabs to each of the groups. Since it appears that only way to collapse a group is to "save and close group," I closed each group. Now they are all gone. When I right-click to create a new group or "add tab to group," the closed groups are nowhere to be found. Plus, I do not see a "list all tabs icon" on my toolbar to reopen the grouped tabs, which is what [article] says should happen.

Suggestions for making this work?

Asked by Mitch 1 week ago

Answered by Mitch 1 week ago

  • Solved

Disable Group Tabs

Hello, I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them. I've tried to change the v… (read more)

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Asked by DreaSpirit 1 month ago

Answered by Agent virtuel 1 month ago

  • Solved

Where is the Firefox apt repository for Debian .deb packaged releases? The article's link is broken.

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended https://packages.mozil… (read more)

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended

https://packages.mozilla.org/apt leads to 404, not a Debian software repository / archive.

Step 4 (is broken)

Next, add the Mozilla APT repository to your sources list:

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

Asked by mjevans 1 week ago

Answered by mjevans 4 days ago

  • Solved
  • Locked

Sidebar NOT staying put in FF 1380.1 (64bit)

MY FF recently updated to version 1380.1 (64bits) and my Sidebar Bookmarks are gone. That is I have to manually put them back every time I now start FF. I want them to al… (read more)

MY FF recently updated to version 1380.1 (64bits) and my Sidebar Bookmarks are gone. That is I have to manually put them back every time I now start FF. I want them to always show when I start FF. When I need extra screen space, I would click the X and they'd disappear for that session. And when I was done, I'd click on View - Bookmarks they'd be reinstalled. And when I shut FF down and returned later, they'd be right there where I need them.

My question is, how do I get back to that setup?

Asked by lajoes 2 weeks ago

Answered by lajoes 6 days ago

  • Locked

Thunderbird message pane is empty when trying to view any email at all.

I have Version 128.5.2esr (64-bit), it says it is up to date. So I've been noticing a couple of days now that I can no longer view messages in the message pane to the ri… (read more)

I have Version 128.5.2esr (64-bit), it says it is up to date.

So I've been noticing a couple of days now that I can no longer view messages in the message pane to the right of the screen. When I click on an email in the list on the left, the top of the pane on the right shows me the To, From, subject etc, as well as a yellow bar saying "Warning: To protect your privacy, Thunderbird has blocked remote content in this message." Then, nothing underneath this. Where it used to show the email contents. I do NOT want to have to double click every single email in my inbox to look at them in a separate tab. Most of what I get is not useful. I want to be able to click once and preview the email, then click Down to check the next one, and on and on the same as Thunderbird did it LAST WEEK.

Can someone help me get it back to working please? Thanks!

Asked by elvenswordmaiden 4 months ago

Last reply by Wayne Mery 1 day ago

  • Solved

Tab Grouping Not Available

I'm running v138.0.1, but the ability to group tabs that was supposedly introduced in v137 is completely absent from my browser. I can neither drag tabs onto another to c… (read more)

I'm running v138.0.1, but the ability to group tabs that was supposedly introduced in v137 is completely absent from my browser. I can neither drag tabs onto another to create a group, nor create groups by right clicking on a tab. What's up with that?

Asked by jjstoller 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

tab groups

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse t… (read more)

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse to group. i found container groups but they work nothing like the page showed. i have firefox version 138 and the tab groups was starting to be roled out on 137

Asked by Fishy 1 week ago

Answered by James 1 week ago

  • Solved

can't see message body when opening thunderbird

I suddenly can't see message body when opening Thunderbird. I only see a list of every email received but cannot read it in the opening window. I need to double click. … (read more)

I suddenly can't see message body when opening Thunderbird. I only see a list of every email received but cannot read it in the opening window. I need to double click.

Asked by Jigzoos 1 month ago

Answered by Jigzoos 1 month ago

  • Solved

Thunderbird cannot connect to ISP mail server, cannot get mail

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs he… (read more)

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

Asked by proteus2 4 months ago

Answered by proteus2 4 months ago

  • Solved

Problems moving Thunderbird to a new computer - Windows 11

Hi, I'm having issues moving a 10 year old Thunderbird installation on a Windows 10 Pro computer to a new Windows 11 Pro PC. I looked at all the guides & prior suppo… (read more)

Hi, I'm having issues moving a 10 year old Thunderbird installation on a Windows 10 Pro computer to a new Windows 11 Pro PC.

I looked at all the guides & prior support messages and followed the instructions carefully. My old Windows 10 installation was in a custom directory (G:/Program Data/Thunderbird). I ensured it was updated to the most current version and closed it before moving files. I installed Thunderbird on the Windows 11 machine, went to Troubleshooting Info and found the folder that it used for the profile (when I go to profile editor, there are 2 profiles listed in the new build - I verified that I was in the directory for the default profile). I then closed Thunderbird on the new PC.

The two computers are on the same network so I moved all the files from the old location to the new location via just drag and drop. Of note, I couldn't "go up 3 levels" on the original machine's directory as per the instructions because, well, there weren't 3 higher levels of directories - I just moved the Thunderbird to Thunderbird on the new PC.

When I open Thunderbird on the new PC, it still acts like it's a new installation, except I do have my Address book. I tried deleting the second profile it had created; no different. I tried creating a new profile and specifying a directory somewhere else (eg. C:\Program Data\Thunderbird) and moving the files there - no different. I tried copying (presumably inactive) Thunderbird folders from the old computer C:\Users\~\Roaming and \Local over to a similar location on the new PC - nothing changed.

Anybody have any other ideas of what I'm doing wrong? Thank you!

Asked by Leef 4 months ago

Answered by david 4 months ago

  • Solved

Cookie settings will not save. Checkboxes uncheck themselves. Video included.

https://youtu.be/Px_OuISuwiA After briefly succumbing to the ToS hysteria, I decided to switch to Librewolf. It took a while, but I got logged into sync, set up my exten… (read more)

https://youtu.be/Px_OuISuwiA

After briefly succumbing to the ToS hysteria, I decided to switch to Librewolf. It took a while, but I got logged into sync, set up my extensions and copied over my cookie exceptions and custom CSS.

Some of the data that came over from Firefox sync seemed very wrong or out of date, most notably the settings for container tabs. No big deal I thought. I'll just manually edit the discrepancies. Once I had everything set up the way I like it, I looked up a guide on how to sync my current configuration with the cloud and followed the steps.

Phew. Time to watch some YouTube to relax. Problem is that when I finished a video and tried to watch another video, I was logged out and my site settings had reverted to default. I figured the cookie settings were wrong, so I went to the settings page and saw the behaviour outlined in the video I posted.

I've been trying to get this working for over a day now. I've tried resetting Firefox, creating new profiles and doing a clean re-install using "Geek Uninstaller" to make sure everything is removed first. I've tried 3 different forks of Firefox and all 3 of them do the same thing. After I re-install everything, I open the browser and the first thing I do is go to the settings but it's still doing the thing I showed in the video.

The fact that the data on my Firefox Sync is so old has me wondering. Why won't the cloud data update itself anymore? Based on the state of my containers, the Sync data is more than a year out of date. Could there be something wrong with that data that broke my browser when it downloaded?

I'm going to try and get hold of another computer later and try syncing to that to see if it breaks that browser too. I'll update this post when I know more.

Thanks for reading all this.

P.S. I'm typing this using Edge because my Firefox is so badly broken.

Asked by Joseph 2 months ago

Answered by Joseph 2 months ago

  • Solved

"SHOW ALL HISTORY" problem

Firefox is no longer saving all my history. OR, I can't find it. I can't find it because: HISTORY/SHOW ALL HISTORY is now only showing "today". This occurred … (read more)

Firefox is no longer saving all my history. OR, I can't find it. I can't find it because: HISTORY/SHOW ALL HISTORY is now only showing "today". This occurred with v133, but I do not know if it occurred with any given update. I updated to 134.0.1. That did not fix problem. I have not tried regressing.

In the past, I was able to save YEARS of history (although I sometimes created a new profile to restart the history file due to its size).

1. I was using the "DYNAMIC HISTORY" addon, which worked fine for years. When I found Firefox was showing only the current days' history, I disabled that addon. Didn't fix anything.

2. "Delete cookies and site data when Firefox is closed" option IS NOT SELECTED. NEVER HAS BEEN

3. OTHER SETTINGS: no - Always use private browsing mode yes - Remember browsing and download history yes - Remember search and form history NO - Clear history when Firefox closes

any suggestions or help would be greatly appreciated. I am also baffled: googling this problem comes up empty handed.


.

Asked by Joe P 3 months ago

Answered by Joe P 3 months ago

  • Solved

Translation is not working as expected

As far as I can tell from reading the help pages, the Firefox translation feature should automatically translate any page in any available language, unless explicitly set… (read more)

As far as I can tell from reading the help pages, the Firefox translation feature should automatically translate any page in any available language, unless explicitly set not to do so. However, I observe that no translation occurs unless I first select text, right click, and select translate, and even then, the translation is presented as unformatted text in a separate dialog box, which is not much better than copying and pasting web pages into some other translator service. Am I missing something here?

Sadly, this is not even close to being competitive with the Google Translate level of functionality. I use Google Translate every day to read package labels in grocery stores, road signs, and a host of other written sources of information. Occasionally, I even use it to hold conversations with people I would not otherwise be able to talk to. So far, I am nearly monolingual, and I am unwilling to do without this; I probably wouldn't travel if it were not available. It does tie me to that fraction of the surface area of the earth where high speed internet access is generally available, but I don't really need to go any places where it is not; I am not trying to hike across Antarctica. I understand that there is a loss of privacy when dealing with Google, but I do whatever I can to fend that off, and the value of the free services I receive in exchange is huge. What's the future of Firefox in this respect?

Asked by Bruce Girton 4 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

NO WEBSITE ACCESS due to "Potential Security Issue" - SEC ERROR EXPIRED ISSUER CERT, no bypass or exceptions like I've been able to do in the past, plz help me

I dread the days where FF has an updated version of something for me to install.. because this issue ALWAYS rears its ugly head. I've been ignoring the updates since Feb… (read more)

I dread the days where FF has an updated version of something for me to install.. because this issue ALWAYS rears its ugly head.

I've been ignoring the updates since Feb and for very good reason because this time (138.01 or whatever) I'm unable to bypass these security certificate expired error codes that say:

"If your clock is already set to the right time, the website is likely misconfigured, and there is nothing you can do to resolve the issue. You can notify the website’s administrator about the problem." I literally was able to access all these sites without issue until I downloaded your must have update. How is this fixed???

Should I just uninstall FF and go back to Brave? I'm so tired of dealing with this as a normal day to day, no coding/tech background, etc. internet user.

Asked by DJ-meowz 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago