All Products Support Forum

Thunderbird has stopped getting messages from my Gmail account on startup and later automatically. I can still get them manually by clicking on Get Messages. All my Server Settings in Thunderbird are set to get messages on startup and automatically. My Gmail settings are also enabled for all POP mail and have not changed. This is a recent issue. Is this a bug in the recent update?

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Since one of the recent FireFox updates, the default action in the URL bar for "unknown" domains is always a search. As a web developer, this is extremely aggravating, since I can no longer type "foo.local" into the URL bar and confirm, in order to access http://foo.local/ (see also attached image). It will instead execute a search for "foo.local".

I have looked through the options of browser.urlbar in about:config, but so far I couldn't identify if any of these options would influence this new behaviour.

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of them are sites I don't use anymore, but I can't remove them; I highlight them and hit Shift-Delete, but they won't go away! I don't know what the new update did, but I want this fixed.

In Firefox>Privacy and Security, there are two very similar looking settings regarding routine cookie destruction:

Cookies and Site Data>check Delete cookies and site data when Firefox is closed. Manage Permissions [A site list with Block, Allow, Allow for Session]

History>Firefox will Use custom settings for History>Clear history when Firefox closes. Settings: check Cookies

My current understanding is that Cookies and Site Data potentially provides exclusions from the cookie carnage, whereas the History setting per above would delete all cookies. Is this correct as far as it goes? What I keep wondering is why the topic of cookie destruction when closing cannot be handled in one area of the Settings layout, instead of in two different areas.

Until the most recently Firefox update (7/1/20), when I clicked in my address bar, it would drop down and show the web sites I visited most frequently. Now, when I click in the address bar, it shows a bunch of random websites, some of which I only visited once a long time ago. How do I get the drop down menu back to how it was before the update? Thanks.

I had to reinstall my Windows 10 and I reinstalled Thunderbird 68.10.0

The emails are as they should be but I can not select a @Sender column I received an email from somebody I knew had dies and it had been spammed But the is no way to see the Actual email without opening the email.

I received an email which says it's from ymail.com The header shows "BraydenLaby@parkingclinic.dk" But I can only see this after opening the email

My wife also has Thunderbird 68 on her computer and the @ Sender column is visible But not on my computer

How do I restore it

Peter