All Products Support Forum

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team does not care about the interests of users, currently I need to use 2 browsers because one of them does not have an option to create shortcuts to the sites I frequent

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

I have received an email from Talktalk explaining that they will be making changes to the system in October and giving different email app settings. I use Thunderbird and I made what I think are the recommended changes including changing the incoming mail settings to mail.talktalk.net. I have tried to verify the changes and use Thunderbird but I now find that I can get no further as I am asked to 'Enter your password for 'aparr17@talk.net' on 'mailtalktalk.net' I am subsequently advised that 'Log in to servermail.talktalk.net with user name aparr17 @talktalk.net' failed and asked to enter a new password. Needless to say I can get no further and as I would like to continue to use Thunderbird after Talktalk have made the changes can you advise me how to get further forward with Thunderbird and the changed settings.

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have no need for this and tried to use the customize toolbar option to remove it. It did not work. How do I get rid of this thing? It's just kinda taking up space on the screen as I doubt I'm ever gonna use it.

Any tips here?

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes.

I have my emails configured where Yahoo and gmail available by selecting. Sometimes Yahoo mail will close and Gmail will remain open, Firefox doesn't crash but somehow closes either gmail or yahoo but not both???

Hello How to remove extension symbol from toolbar? ^(see image): https://i.imgur.com/2bh8se5.png Any idea? Thanks

Since getting a new iPhone 14 on Saturday I can no longer receive emails for my main email account via my laptop. I have migrated my email account across to the new phone and can send and receive these ok on the phone but for some reason it has ceased working on my laptop. My other accounts (sales@ and accounts@) can both send and receive ok but they are not set up on my phone, only my simon@ email address. Is it related to the new phone perhaps or is that a conicidence?.. Either way I need to restore functionality to be able to send and receive emails via my laptop so can anyone help and advise what I should do... I did read something about deleting the password which I have done but I am not sure now how to reset that or to set up a new one! Help !!

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0

I find the default view when searching for a keyword very overwhelming. There's a button that translates "show results as list" (my language is German) which leads to a much better view of the emails containing the key word. How can I make it the default search view? Thanks!

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please advise how I may retrieve my password that I have saved.

I have one computer with error "user authenticated but not connected". I have already reinstalled software, re-created user account. Changed password.

On account recreation OAuth2 do not display regular app rights display at end of Oauth2 login cycle. Microsoft Mail works on same computer and same account works on other machine.

How to completely reset Thunderbird settings?

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authenticated but not connected" warning. After a while it's working again.

I have tried several settings but can't figure out what solves this issue.

I'm using port 993 / SSL/TLS and authentication method is set to normal password.

Most of the times this works.

When I switch to OAuth2, I get the Microsoft screen to login to my work / school account which I do not have.

I've search the web to find a solution for this but I can't find it. Hopefully someone can help me out because it drives me "nuts" ;)

My thunderbird configuration uses POP to download email onto my local computer. I recenly became aware that evrytime I read an email I have received from Constant Contact, Constant contact is being sent and report of my access that email. That is not refering to when the email is downloaded. After I download the message, Constant Contact is notified I have open the email. This happens just by opening the email, no links in the email have been clicked. I have the sending of return receipts turned off, but this seems like something different than a return receipt.

I suspect this is related to some of the tags I see in the email: X-Campaign-Activity-ID, X-Channel-ID, X-Feedback-ID, etc.

I am sure the marketing people on the other end love this, but to me it is an invasion of my privacy. Is there a way to prevent this in Thunderbird? It seems to me to be a no-brainer that email users should be able to prevent such an intrusion into their privacy. Am I wrong on that?