All Products Support Forum

Hi there!

I have a pretty frustrating issue with custom search engines. I use custom search engines all the time to look up words on a dictionary website. In cases where I need to look up something that is more than one word, I'm unable to use this feature because Firefox automatically adds '+' to encode spaces to the URL. since the website that I use does not know how to deal with that, I am unable to use this otherwise convenient feature in cases where my searches utilize spaces.

is this behavior adjustable in any way?

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main window with a few hundred tabs open. I realized that when I opened firefox back up and immediately wanted to restore it using Recently Closed Windows, which usually works, but not this time, because it's been 4 windows. I backed up the sessionstore-backups folder but it seems like the "upgrade" files are too large for it to handle and the recovery files don't contain the missing window.

Help?

On Windows 11, latest version, lots of addons including tree-style-tab, so empty header tabs are in the file for my pinned tabs.

MathJax formulas are not displayed correctly in Firefox browser windows, e.g. https://mail.google.com/mail/u/0/?ui=2&ik=96a0a80d2a&view=lg&permmsgid=msg-f%3A1748952987569305801&ser=1 Windows 10, Firefox 106.0.5 (64 bit) Thanks

Hi, thanks a lot in advance and sorry to bother. :)

I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookmarks in each device (.json/.html files) the checksums of those files don't coincide between devices. Nevertheless, if I open the exported HTMLs in Firefox and save them as Text Files, the resultant files have all the same checksum (sha256sum), i.e., are all the same.

Is this how it is supposed to be? Or should my bookmarks JSON/HTML files be exactly the same in all devices and something is wrong?

Thanks a lot in advance.

All my bookmarks have disappeared from bookmarks. I restored bookmarks in the menu folder but my bookmarks in the bookmarks toolbar are still missing. How can I get my bookmarks in my bookmarks toolbar back?

I'm using Firefox browser v106 on Linux (Debian distribution on amd64).

My settings use "Firefox Home" (Web Search and Shortcuts) as Homepage. When I try to open a new page or tab, I have an error : "Oops, something went wrong loading this content. Refresh page to try again".

Despite my research, impossible to fix this issue. In Web Developer Tools / Console, I have the log : "TypeError : sectionOrder is undefined", in file resource://activity-stream/data/content/activity-stream.bundle.js

Have you any clue to fix this issue without resetting my Firefox profile ?

A website I use regularly has internal links that no longer work in regular mode. They used to work and still work in Troubleshooting Mode.

These links are imperative to using the webpage. I'm not sure what changed or why they work in troubleshoot mode, but I need to fix this right away. They also work on other browsers.

The Bookmarks Toolbar is showing up with a message to use it, even though I don't want to use it and have not added any bookmarks to it. This has shifted the actual screen down one line and messed up things I do that rely on screen positioning. Please turn it back off.

Steps to Reproduce: Copy picture from browser(Happens only when copying from Mozilla) and paste it into discord message window

Picture actually should attach only as one file

Happens not only to me https://www.reddit.com/r/discordapp/comments/x11iq3/comment/imbg35t/

Hello community, As soon as firefox 106.0.2 finished installing itself i was greated with some nice new color schemes to choose from, and also some other settings regarding accessing content and tabs from other devices, retrieving closed tabs and so on. Ever since i can't seem to find and access those settings. Any ideas would be much appreciated. Thanks in advance. I'm on linux, Manjaro.

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Long story short, it's in the title. After the most-recent update, Firefox has been hanging whenever I type, and I'm right in the middle of typing a novel. The CPU usage spikes, according to the Firefox Task Manager, to 300% or MORE just from typing a few words. Even right now, typing this, the screen is sentences behind where I am in my typing. Took an entire minute for the page to catch up. On a single paragraph.

The hanging/lag does not occur when I navigate between pages, stream videos on Youtube or Netflix, or other things which should be about 100x more resource-intensive than typing a few sentences. And yet, that's all that does it.

There are no problems with lag when using Chrome, Discord, or other internet-based programs for typing. There are some issues with my word processor, Open Office Writer, but only when Firefox is open and running too, even though the two don't interact, to my knowledge.

I have followed every step on this page: https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding This page: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems And this page: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources beyond upgrading my computer, because it is absolutely ridiculous to consider doing that given the circumstances. It's only Firefox having the problem, after all.

In addition, I have reinstalled my keyboard driver, turned off cursor highlighting (it wasn't on, but I enabled it and disabled it again, just in case), and removed any delay in repeat keys in the keyboard config. No difference.

Honestly, I don't know that there's a community-based solution for this, but I'm willing to be wrong about that. I just want to make certain someone more official than myself is aware of the problem.

Thanks in advance, -Tyr

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to read things, which is a ROYAL PAIN as I miss seeing a lot of things. No one can seem to help. I tried the limited percentage things, 67% used to work but now that is too big and when I go smaller I can't read ANY of the text, it is TOO TINY! I can't do my work! The screen shot won't paste on here.

Firefox thinks I'm in Puerto Rico I am not I am in Southern California ZIP code 92410 this is becoming a great problem for me how do I get this app to know where I am