All Products Support Forum

Hello,

The new UI has this massive customizable toolbar at the top of the screen, it wastes a lot of space and doesn't look good compared to the old UI, you can fully customize it even leaving it blank but that does not remove it entirely and it looks off with just a blank nothing up there, where is the option to completely remove this new toolbar?

Regards,

Hey Fam! Congrats on a superb delivery! Quick question - for iCloud users when can we expect to be able to use the TBSync addon to support syncing key data? Thanks!

Hi, The 115 release is fantastic but although I've added the Office 365 account and email works well neither the calendar or contacts populate with the account information. I can't find any setting or subscription option to add them. Can anyone advise please? Thanks.

I want to try out v115, but I'm quite sure it doesn't support the themes/plugins I'm used to (Darko, Mailbox Alert, Manually sort folders, tbkeys-lite).

Before I download and try v115, are there any things I need to perform so that it doesn't overwrite v102 to work alongside, until I know the new version suits my needs?

I couldn't find anything on this "try out", but I suppose it should be possible - you may want to add this to the blog post because I bet many people want to see it in action but are afraid to make their currently stable mail workflow break.

i have version 115. this is what i expected and its still not possible to adjust : 1. I only need one address book instead of these three:1.all addresses,2.personal ,3.?collected I don't like/wish having this group of 3. Can I install to have just one book? 2.i close tb with opened items. when i open tb these items are still opened. can i install this way: tb opens without these items and goes directly to inbox? 3.I can not drag down from an opened mail - customize toolbars- items that I see in general such as archiving ,unwanted, ? all reply ...Why not? regards

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywhere.

So I want my UI to look proper so title bar at the top, with the title only, menu bar below it, and the rest tabs etc below that, you know like i trained my brain for the last quatre century.

Unfortunately with this new supernova UI this is messed up, see attached image. I consider this a UI bug its absolutely counter intuitive, please fix.

Also the font looke now more washed out in comparison with the previouse build, I want my font crisk #000000 on #FFFFFF no gray or grayisch or anything, the UI ist nto an art peace, its a tool, as simple as that.

Thunderbird 115.0 (though also happened on 102), M2 macbook pro; OS up to date.

On AC & battery, thunderbird uses up huge amounts of power sporadically in its background activity, taking up ~50-80% of processor power & hundreds of gb virtual memory (see activity monitor screenshot attached). Computer gets pretty hot to touch with thunderbird on, which I don't see with other apps. Troubleshooting info below.

This has been happening for several months now, since I switched to thunderbird & was hoping it would resolve at 115. I can't find any correlation with other usage patterns of the computer (ie I dont think it's correlated with idle usage, but not willing to stage reputation on that).

Thanks so much for any help!

 Application Basics

   Name: Thunderbird
   Version: 115.0
   Build ID: 20230711125218
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:115.0) Gecko/20100101 Thunderbird/115.0
   OS: Darwin 22.5.0 Darwin Kernel Version 22.5.0: Thu Jun  8 22:21:34 PDT 2023; root:xnu-8796.121.3~7/RELEASE_ARM64_T8112
   OS Theme:
   Rosetta Translated: false

   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 8.0 GB
   Disk Space Available: 18.0 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

     RNP (OpenPGP)
     OK
     0.17.0
     0.17.0.MZLA.115.0
     /Applications/Thunderbird.app/Contents/MacOS/librnp.dylib

 Calendar Settings

     Research Presentations

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Personal

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Deneb Blue

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Classes

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     A1R Confocal

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

   [trimmed]

Hi. I really like the new look of 115, but the file menu should be above the toolbar. Is there a way to put the file menu at the top of the window (above the toolbar)?

Thanks

For the release version of TB 115.0

The quickfilter is broken is a particular manner:

   some characters can be entered in the quickfilter-box.
   other characters (i.e. 'r', 'o'  the reply-shortcut key?) fail to be inserted/loses focus, and instead the reply- or open-message-action is initiated for the selected message.

I have not tested this extensively, but the issue shows up on my Win10 32-bit system

I have an issue in 115, and it seems to be with imap accounts.

No matter how I have thunderbird set to mark emails read, say after 10 seconds, or even if set not to mark emails read automatically. If I click on and email, and it opens in the reading pane, then click on to another email, the email stays shown as unread, as I would expect, however, if I move to a different mail folder, when I return to the original folder, the emails have changed to read.

Also, If I mark an email as junk, thunderbird will immediately jump to the next email, and instantly mark the new mail as read, even if I have a delay set or set to not automatically mark as read.

This is inadvertently marking emails read, even if I have no intension of dealing with them for the time being.

Anyone else notice this behaviour?

I do not see this behaviour in 102, where everything works as it should.

Hi,

after updating to new Thunderbird 115.0 menu bar appeared below tool bar and I couldn't find a way how to put it above as in previous versions. Please see attached image. Any idea?

Thank you.

I downloaded the installation file for Thunderbird 115, English (British) edition. When I try to install it I get " Can not create temp folder archive"

The task manager data for Thunderbird is also shown as a screenshot

Hi,

Just installed this seeing how it's hyped in the news and as soon as I started it I noticed it completely ignores my window decorations and shows some "grey" hardly visible "decorations" and "buttons" if we can call them that.

Find attached a couple of screenshots to show what I mean: One if the Mailspring clients with the proper window decorations, very clear and crisp while in focus. The other is Thunderbird Supernova, control buttons small and hardly visible if you don't have good eyes. Do not the windows IS IN FOCUS despite appearances.

Env: Fedora 36 x64, MATE desktop environment.

Any way to sort this?

Since Thunderbird changed the menu bar is not any more above the email bar. It is with Bestand, Bewerken, Beeld enz.

How can I get it back at the top??

It is far less easy now.

I wanted to ask for help but on the Dutch site I could not find a button for help. Only at he English site.

But I am Dutch.

Hope that I can get the Menu bar on top again like in Firefox..

Please help and change it back.

Kind regards

Paulien de Jongh [removed address, phone# and email from public support forum] Holland

I currently use:

  <profile>\chrome\userChrome.css 

to make various buttons stand out for some elderly users that I support. For example:

1. button-archive:hover {

  border: 2px dashed black !important;

}

1. button-archive,
2. hdrArchiveButton {

  background-image: none !important;
  background-color: #66ff66 !important; 

}

I can't figure out how to do this with Supernova (115+). Thanks.

I have a userChrome.css to change the color of unread messages in the "list of messages" pane to orange:

/* Messagepane text */ treechildren::-moz-tree-cell-text(new) {

       color: #34ebdc !important;
       font-weight: normal;

} treechildren::-moz-tree-cell-text(unread) {

       color: #34c6eb !important;
       font-weight: normal !important;

}

This worked fine in TB 102 and prior. When I upgraded to TB 115 this no longer has any effect. I'm not sure if the userChrome.css is being ignored or if the styling elements in userChrome.css have changed.

I'm on Windows 11 and userChrome.css is located in 2 places: C:\Users\$username\AppData\Roaming\Thunderbird\Profiles\$profile.default\chrome\userChrome.css C:\Users\$username\Application Data\Thunderbird\Profiles\$profile.default\chrome\userChrome.css

What will be the process, for moving from 102 to 115? I use Thunderbird for work and use tags, message filters, and saved searches in my workflow. Will you be issuing a document, that will describe the migration process, or will it just update to 115 eventually without a migration process?

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was not found. What am I missing?