All Products Support Forum

Hi Community. I have used Firefiox for years on Android phones and my Windows devices. Now I have a Chrome tablet I want to use in place of a Windows laptop I cannot get the desktop to show the Menu Bar. Any suggestions?

Mozila VPN on Android sometimes appear to automatically turn itself off.

The explanation could be in your settings on Android: Go to settings, - select Apps, - - choose Mozilla VPN in the list, - - - go to Battery and select background Use,

go back to Mozilla VPN in the list, - - - go to Mobile Data, - - - - turn On "Allow Background Data Usage" - - - - turn On "Allow App while Data saver is On"

now your VPN shouldn't turn off any longer.

When restarting your phone the explanation why the Mozilla VPN is OFF is that to keep your security, the app requires re-authenticating with their servers (new encryption key).

I used to put a YouTube video with autoplay turned off, so whenever I fell asleep, the screen of my phone would turn off when the video was over.

Suddenly, some weeks ago, whenever the YouTube video stops, the screen remains on. And it drains the battery all night long.

I already completely uninstalled and reinstalled Firefox, and also tried the Video Background Play Fix add-on, but this problems persists, and it's ONLY on YouTube.

What can I do?

I have an existing list on my email and I want to add new names to that list. The system won't let me add a contact on my inventory of contacts either by name or by email address. How do I update my list. It will let me delete names

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to do the same job.

But these don't seem to sync with Firefox for Windows and there's no Shortcuts option in the sync menu. I switch between two platforms a lot and having those shortcuts sync is really important as I add pages for looking at at different times on different devices.

I *know* I could use bookmarks, but that's another couple of clicks every time I want to go to a webpage - over the course of a day that could be hundreds.

It's used to be possible to have a syned homepage in Firefox for Android. It's still possible in Vivaldi, Opera & Brave. But I'd like to use Firefox.

Anyone any info on how I can sync the homepage Shortcuts across Firefox for Android and for Windows?

Or is there another way of having a synced speed dial-style homepage on Firefox on different platforms?

The firefox app always rotates to landscape mode if I turn my phone. I can find a setting that locks the screen for the phone itself, and it appears to stop other apps from rotating, but firefox doesn't seem to care if I have screenlock set to on and just keeps on rotating.

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Facebook account name ma ka laadla my

Hi, I'm trying to use auto-fill in other apps on my android device for other android apps and it isn't letting me signing using this utility.

I turned on the option in Firefox browser and also permit the app to auto-fill in other app. but still when I'm trying to log into other apps in the login window first it shows me small popup called "unlock Firefox" and when i click it, it isn't working. The app isn't filling up my credentials in other apps which is also frustrating. i don't want to store my credentials in multiple apps that's why I want to use Firefox.

Let me know what I can do best to help to resolve this issue.

Hello,

Quite à few month ago, after update, my new Firefox for Android does not allow me to access to the print option. I cannot find the page nor the tools options using my mobile. When using edge, chrome or other browser, I still do have this option and therefore able to print pdf copies of the resources I do want to archive. Is it possible to know why these printing options are unaccessible on Firefox using Android ?

Regards

I have the "Autofill in other apps" service set to Firefox but when I attempt to enter a password in any app, I get a message taht says "Unlock Firefox." Tapping on this message does nothing; the message just keeps popping up. No password options appear. If I manually start typing the password, the message goes away, but I am not able to autofill passwords in apps.

If I turn the Autofill in other apps service off, at least I don't get the annoying message, but I'd really like to be able to autofill the passwords. Any suggestions?

Firefox version 95.2.0 (Build #: 2015851755) Android version: 10 Phone: Moto Z4

Thanks!

When will import and export be a full part of FF ???? I have bookmarks that I want to move from FF to FF Beta and can't. WHY isn't there aa import export ????? WHEN will will it be a part of the product??? I've seen so many requests for this here and on GitHub, yet no resolution. WHY?

Why has the option to print STILL not been added back in? (January 2022, version 96 for Android) Why was it removed to begin with? Seems like a key feature for a lot of people. No plugins or add-ons for it either. Once I switch, I won't be back.

This only happens on mobile. Whenever I leave the Firefox app (without closing) and reopen it, the website reloads and everything I had done beforehand is lost. This makes it impossible to use Firefox along with other apps at the same time. The same issue also occurs when I have to open another app (from Firefox) to upload a file; after selecting an image to upload, I'm back to Firefox, but the website reloads and forgets I was uploading something.

TLDR; websites reload upon leaving Firefox, without closing the application

Being a decade user of Firefox I must say that I started to hate it because the last editions hide the choice for enabling or disabling javascript. The stupid comand "about:config" leads nowhere and all previous answers are absurd. Why Mozilla decided to hide the option " turn on / turn off" javascript? It turned a previously great navigator into a stupid user unfriendly useless software. I use the internet for over 40 years and Firefox has always been my favourite. What obscure financial reasons made developers decide to hide the simple option of earlier editions? Please put back the "on/off" option for javascript. Untill then I'll use Chrome.