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Thunderbird doesn't receive emails any more.

I need to know how to get my version of Thunderbird to receive emails. As of now, I can receive emails using another program (Yahoo), and can send emails using Thunderbir… (read more)

I need to know how to get my version of Thunderbird to receive emails. As of now, I can receive emails using another program (Yahoo), and can send emails using Thunderbird, but haven't been able to receive emails on my Thunderbird program since June 11, 2021. Thunderbird is an excellent email program, otherwise.

Asked by manning2887 21 hours ago

Last reply by sfhowes 15 hours ago

  • Solved

Crash at sturtup even in safe-mode

Firefox crashes at startup even in safe mode. I think there was firefox update after first crash and it did not start after that. Developers version works fine. Latest r… (read more)

Asked by Wodensday 1 day ago

Answered by cor-el 1 day ago

  • Solved

V78.12 does not start. Safe modes do not help.

I updated TB to 78.12 two days ago and have not been able to start it. I restarted my PC a few times and tried Safe Mode for both Windows 10 starting and TB to no avail.… (read more)

I updated TB to 78.12 two days ago and have not been able to start it. I restarted my PC a few times and tried Safe Mode for both Windows 10 starting and TB to no avail. Installing V78.11 solved the problem instantly. Everything is back to normal now. I wonder if anyone else has experienced the same.

BTW, I cannot find a button to click to ask a question. I had to search the Internet and find this link to ask this question: https://support.mozilla.org/en-US/questions/new/thunderbird/form Could anyone shed some light on this?

Asked by Hong 4 days ago

Answered by День сумо 19 hours ago

on home page a icon listed as "xcazp3" it will not dismiss, what is it?

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. … (read more)

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. What is it?

Asked by surf1mo 2 days ago

Last reply by cor-el 17 hours ago

Firefox freezing with Yahoo News Articles

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to t… (read more)

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed??

Asked by mikeb2115 22 hours ago

Last reply by FredMcD 18 hours ago

  • Solved

How to disable annoying pop up for update reminder FF89+

Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, re… (read more)

Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, reminding me to once again update the apparently flawed software. I just updated yesterday!!!! Can I not trust that the programmers know what they're doing and that the system can actually work as expected without the intrusive proof that they screwed up again?! This is the worst business decision to make these things interfere with my workload. Every firefuxn day there's a new update alert!!! It makes me not trust this browser...

Asked by Shuriken Sky 1 day ago

Answered by FredMcD 23 hours ago

Flickering Ui`s on twitch\youtube

Hi there. When watching twitch or youtube on one screen everything is just fine. I do have 2 monitors, and sometimes i watch 2 twitch streamers at the same time. or one w… (read more)

Hi there. When watching twitch or youtube on one screen everything is just fine. I do have 2 monitors, and sometimes i watch 2 twitch streamers at the same time. or one with youtube and one with twitch. Everything have been working just fine, but for maybe 2 weeks ago, the UI or stuff around the video\stream im watching is flickering. This only happens when watching 2 videos at same time. It flickers on both. The video itself is just fine, but everything around is flickering, like chat on twitch, or the recommended videos on the rightside of youtube video window. Turning Safe mode on and it stops. uninstalling all addons, and the problem is still there. And still work fine in Safe mode. Havent done any changes anywhere with firefox, and only use 2 addons. And if im watching 2 videos and scrolls down and up on one of the screens, it flickers even more. Hardware Acc is off.

Asked by Fangorian 20 hours ago

  • Solved

streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 2 months ago

Answered by cor-el 2 months ago

Pureflix video not working

Pureflix videos stopped working on Mozilla Firefox and on brave browsers. It works fine in edge browser. I put pureflix.com in the exceptions for cookies and popups in … (read more)

Pureflix videos stopped working on Mozilla Firefox and on brave browsers. It works fine in edge browser. I put pureflix.com in the exceptions for cookies and popups in the firefox settings. Pureflix help said they had no other help to give me and to take it to Firefox. They said no other customers were have the same problem. videos like youtube work fine in firefox and brave. When I click on the watch it button, it goes to black screen and never plays. no error message. the firefox toolbar is still at the top and working fine. The blackscreen is in the content area. Using windows defender for fire wall. using dell laptop inspirion 13.

Asked by Rgems 3 days ago

Last reply by FredMcD 23 hours ago

  • Solved

Firefox not opening after crash

My PC crashed and when I try to open firefox I get this error XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column… (read more)

My PC crashed and when I try to open firefox I get this error

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column 15:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^"

I saw this answer https://support.mozilla.org/en-US/questions/1303747 but I don't understand anything from it, English is not my first language. Will I lose my bookmarks and extensions? Do I delete the folders in program files or run the uninstaller? When running the installer there is an option to "restore default settings, remove extensions etc", should it be on or off?

I deleted the folder, ran the installer again and set the option to restore default settings off, and still can't open firefox. Can someone explain in simple terms?

Asked by Mr. Potato 1 day ago

Answered by Mr. Potato 1 day ago

Extremely high CPU usage while playing video (youtube)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebook… (read more)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebooks, so I have a strong feeling it is not a hardware/notebook related issue) Hardware:

  • CPU: i7-6500U
  • RAM: 8GB / DDR3
  • Video: Intel HD graphics
  • Memory usage never runs above 60%

OS: doesn't matter, experiencing same issue on windows 7/10 and linux.

to compare, same video 1080p/60Hz played with:

  • brave/chromium ~30..35% cpu
  • mpv playing same video directly from youtube ~ 19..25% cpu
  • Firefox - constantly freezing, youtube autmatically switching from 1080p to 720p, then to 480p, playing 480p @ 60..90% cpu usage

I have tried everything from this forum and from others - nothing helped.

And finally, last nail in a coffin - even my very old notebook Core2duo with 2GB ram playing 720p videos with brave browser without issues while firefox struggling to play 480p, constantly freezing and making notebook fan run like crazy.

Firefox is literally forcing me to use other browser.

Asked by George Eliozov 2 days ago

Last reply by FredMcD 23 hours ago

Some web pages not displaying properly after July 19, 2021 update

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on … (read more)

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on an email, most of the content is not showing, including the sender's message. Other frequently used websites are similarly affected.

This same problem occurred after another recent firefox update, and it was eventually fixed when I "checked for updates".

I'm hoping this bug is widespread enough that the Mozilla team will be providing a further update that fixes this.

Meanwhile, if anyone has an idea, I'll listen!

Asked by mellodron 3 days ago

Last reply by mellodron 1 day ago

Firefox asks for Primary Password every few hours

Since a few days, Firefox pops up the Primary Password dialog every few hours. I use a primary password since years, and this never happened before. Usually it asks for t… (read more)

Since a few days, Firefox pops up the Primary Password dialog every few hours.

I use a primary password since years, and this never happened before. Usually it asks for the primary password at startup and then never again. I don't use Sync.

What could it be? A change in version 90 that I updated to a few days ago?

I see on reddit other people reporting the same problem.

Asked by xerces9 1 day ago

Sign In Not Accepting Password

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing … (read more)

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing after enetering password.

Asked by jdgrasty 1 day ago

Last reply by FredMcD 1 day ago