All Products Support Forum

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile. I have been opening up another browser, Edge or Chrome, if I needed a WYSIWYG image. I forget when this began - it's been more than two updates. Thank you.

Win 11 Pro v.21H2 64-bit HP Spectre x360 2-in-1 laptop 16x10, 11th Gen i7, 16 GB RAM

Whenever i start typing a "g" in the address bar, Google is recommended first. I would prefer for it to be something i commonly search for starting with g, but I can't seem to remove it. Using the usual shift+del doesn't remove it for some reason.

Thanks!

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox

Formatting is fine for the first second after the search, then chanegs and text displays over the images in the ades and is unreadble, unless I hover my moude over the ad.

With thanks

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEnterpriseRoots certificates settings in HKLM\SOFTWARE\Policies but there is no Firefox folder there. I searched all through the registry and did not find that specific entry. In Firefox about:settings, I have the certificates policy ImportEnterpriseRoots set to True but as I said, it is not in my registry on Windows 10. I tried Refresh Firefox and that also did not help. I have uBlock Origin Extension that may be doing this but I don't know where if it is. I tried disabling uBlock and it did not remove the issue. Any other suggestions?

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer list I can see only the PDF printer, not my default printer or any other printer. Also if I click on the link "Print thru the system printer window" I see only "Print on file" and "Print on LPR" I tried the same on Chomium and there I can see my default printer My system is a Ubuntu desktop 22.04 recently updated from 20.04 LTS Thank for your work

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, others are throwing this kind of message. I wasn't even able to post this mesage from FF but other support.mozilla.org pages are working fine. Tried Troubleshoot mode, same issues.

Below are my Crash Report IDs

bp-d2e8b395-e76f-4f17-a6ce-f74530221123 23.11.2022, 20:28 Wyświetl bp-94f286d3-58ac-462d-9f7d-c62db0221123 23.11.2022, 20:28 Wyświetl bp-a6cd1461-5da3-4ada-82a7-f1f720221123 23.11.2022, 20:28 Wyświetl bp-f09520a5-d22b-4e77-9aaa-4450a0221123 23.11.2022, 20:28 Wyświetl bp-e52ff76f-49da-478a-85c3-188490221123 23.11.2022, 20:28 Wyświetl bp-af0438b5-2dc8-4f9f-9d44-27fc80221123 23.11.2022, 20:28 Wyświetl bp-ccb6f322-08c0-4988-94f2-bbe2a0221123 23.11.2022, 20:28 Wyświetl bp-607ddccf-48a7-4b99-8e60-7a0da0221123 23.11.2022, 20:28 Wyświetl bp-8848042f-78ef-447a-8443-3f1ee0221123 23.11.2022, 20:28 Wyświetl bp-4265b4bd-0886-4cc1-ae99-96ed20221123 23.11.2022, 20:28 Wyświetl bp-377c8550-bc41-4f92-8dbd-f1aa00221123 23.11.2022, 20:28 Wyświetl bp-4993fe49-f020-47ee-9216-4e1190221123 23.11.2022, 20:28 Wyświetl bp-7af51c18-16c9-42e9-8913-5e0b80221123 23.11.2022, 20:28 Wyświetl bp-4e3db8aa-0dcb-4198-8935-029930221123 23.11.2022, 20:28 Wyświetl bp-4252c2fc-217e-4cd0-8efc-cbe6a0221123 23.11.2022, 20:28 Wyświetl bp-3acf0b04-734e-4395-99eb-ed2460221123 23.11.2022, 20:28 Wyświetl bp-76cc428d-b6b5-4da8-b25e-0a4620221123 23.11.2022, 20:28 Wyświetl bp-683c5bb7-1251-49d4-8c3a-ec0420221123 23.11.2022, 20:28 Wyświetl

I recently came across this [https://support.mozilla.org/en-US/que.../1276091|question] when searching for a solution to unintentional detaching of tabs. The responses included mention of an addon as well as a new setting added in version 74 that sounded like the perfect solution for me by retaining the ability to detach a tab to a new window if explicitly requested via context menu.

I configured allowTabDetach to "false" but today had a tab unintentionally move to a new window because I clicked on a tab too quickly while the mouse was in motion. I'm not sure if there was a regression in behavior for this setting or if perhaps it does not combine well with the Tree Style Tab extension.

I have firefox set up so that it does not suggest anything except for my bookmarks.

So when I type in the address bar the only suggestions that come up are my bookmarks, no other suggestions.

For example when I need to translate something quick and want to go to the bookmarked page for google translate as soon as I type "trans..." it will suggest the link, Which is what I want and expect and is efficient.

But as has happened before, now I get a random suggestion coming up first so I have type more just to get to the same result otherwise I end up following a link to a suggested site which is at best aggravating.

I checked my seeting and there is one box ticked in the search suggestion settings that I cannot disable. I have tried and it always comes back.

How can I fix this?

Thanks in advance.

I just started to run FF107, I don't understand why setting the compact option, do not really make things more dense. Same goes with all the menu.

Who needs all that spacing?

I have this

menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {

 padding-block: 2px !important;

}

in the css file and still no "compactness"...

Thank you.

I have been using Firefox on OpenSuse Tumbleweed. When media is playing in Firefox, the media player widget says, "Firefox is playing Media". There is no thumbnail or title. I have tried on multiple websites, and all are the same.

media.hardwaremediakeys.enabled is set to true.

Chromium on the same system shows the title and progress bar, but no thumbnail.

Hello,

I have set my OS and Firefox language to English. While the settings, menu, etc. are in English, various alerts and popups which let me save/upload a file (please take a look at the attached picture) are in the local language.

Does anyone know how to fix it? It doesn't occur with other browsers.

Thank you.

Hi there ! How can i get this type of Tabs? Is it possible? This is so cool ! (Though dark tab ofcourse :D) Example Image Attached...

Thanks Shaer Alvy

Firefox version: 107 IPA symbol show incorrect ：https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct： https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99

thanks

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox icons on the taskbar. Firefox windows opened in each profile would be grouped with the same profile and kept separate from other profiles. With the latest update I still have two icons, the Default profile has a Firefox icon and the 'Personal' profile has a private browsing icon. Even though there are no private windows open. According to latest updates, if I open private windows then they should be grouped with their own icon. However, whether I have Default or Personal profile windows open, Private windows are grouped with their standard browsing windows.

This is on Win 10, Firefox 107.0.1

Any ideas how to fix this? Ideally I would have the standard Firefox icon on both profiles then, to conform with the private window separation update, my private windows would be separated from the standard windows but also from different profiles.

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

Hi,

Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices.

I created a custom font and it seems that at 100% zoom my characters are getting chopped on the bottom. At 90% and 120% its renders correctly.

I have attached a sample screenshot with the font at 120% and the font at 100% resized so they are equal in total pixel volume to illustrate the difference.

Already looked at the following:

• Turning off ClearType in Windows.
• Various settings using the font-smoothing css property:

https://developer.mozilla.org/en-US/d.../font-smooth

Neither of these seem to have any effect. Because my font is meant to have an old school video game style and feel the way that it renders, trying to smooth it over has a negative effect.

I realize the fix may not be something that can be changed in FireFox itself, but if anyone who has experience with this type of issue can offer any advice or guidance it would be greatly appreciated.

You can play around with the zoom levels with my font here: https://www.stevesgames.com/about

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close