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Sync option not present

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option. Using firefox 111.1.1 (Build #2015941331), 7ca9e… (read more)

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option.

Using firefox 111.1.1 (Build #2015941331), 7ca9e3119b+ GV: 111.0.1-20230321111920 AS: 96.4.0

on Oneplus Nord CE 5G model EB2103

Thanks

Asked by mattwedd 1 year ago

Answered by TyDraniu 1 year ago

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Tabs Reappearing After Being Closed

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I e… (read more)

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I exit. However, when I open the app again, the previously closed tabs are there as if they were never closed. This is fixed if I delete browsing data but, obviously, this is not an ideal solution. I have tried to attach a short clip of this issue in action but it will not upload. Any help would be appreciated. Thanks.

Asked by daylight_EX 6 months ago

Answered by daylight_EX 6 months ago

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Freeze and links don't work

Hi, I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers … (read more)

Hi,

I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers have no issues, anything I can do?

Asked by wilpang20 8 months ago

Answered by wilpang20 7 months ago

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How to change where downloaded items go?

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now… (read more)

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now sent is inconvenient at best but i cannot find such an option to change my preference in either the Firefox settings bar nor my phone's device settings.

Asked by e.yvette058 8 months ago

Answered by e.yvette058 8 months ago

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Mp4 video not showing up on downloads and not even the file is opening

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in… (read more)

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in the "downloads"section and when I find the file in the file manager it shows the file but when I click to open it it plays for a second or two then closes automatically

It's not the website's or the files fault since I can download the same file on chrome

Since the new Chrome changes I have tried to switch from Chrome to Firefox but this download problem is the only thing that's bugging me and keeping me from using Firefox as my default browser

Please if anyone has a solution to my problem, it is greatly appreciated

Asked by Shravan 1 year ago

Answered by Paul 1 year ago

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Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (read more)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Asked by Ravindra R 10 months ago

Answered by Paul 10 months ago

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How to keep Mozilla VPN always on with Android OS?

Mozila VPN on Android sometimes appear to automatically turn itself off. The explanation could be in your settings on Android: Go to settings, - select Apps, - - cho… (read more)

Mozila VPN on Android sometimes appear to automatically turn itself off.

The explanation could be in your settings on Android: Go to settings, - select Apps, - - choose Mozilla VPN in the list, - - - go to Battery and select background Use,

go back to Mozilla VPN in the list, - - - go to Mobile Data, - - - - turn On "Allow Background Data Usage" - - - - turn On "Allow App while Data saver is On"

now your VPN shouldn't turn off any longer.

When restarting your phone the explanation why the Mozilla VPN is OFF is that to keep your security, the app requires re-authenticating with their servers (new encryption key).

Asked by 139744cwb$×^4ho74cqo#€7bxq3b 2 years ago

Answered by 139744cwb$×^4ho74cqo#€7bxq3b 2 years ago

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videos freezing on any site

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. Whe… (read more)

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. When I skip ahead it plays for a few seconds and then stops again. I tried playing videos on other sites, and the same thing happens. The Youtube app works perfectly, and so does the Netflix app and the Chrome app - so I know it's a problem particular to the Firefox app. I removed most of my add-ons to test and it didn't help (the only ones I didn't remove are the uBlock Origin and the Search by Image ones). Also tried uninstalling and installing the app again, but no dice. Any idea how I can fix that?

Asked by Debellatis 9 months ago

Answered by Debellatis 9 months ago

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Firefox crashes Android system and System UI processes after every image download

Firefox crashes Android system and System UI processes after every image download. It happens after every image download finishes. Firefox version in screenshots. … (read more)

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

Asked by ssssaaaa 7 months ago

Answered by Paul 7 months ago

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sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (read more)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 1 year ago

Answered by causingnose5432 1 year ago

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disable auto tab saving in Firefox mobile

Why does Firefox automatically save tabs? It is annoying to have to delete them every day... I want the option to NEVER save the tab and close them all when exiting … (read more)

Why does Firefox automatically save tabs? It is annoying to have to delete them every day... I want the option to NEVER save the tab and close them all when exiting

Asked by jcgood1984 11 months ago

Answered by Paul 11 months ago

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Meine Konto Google ist gelöscht ich mich nicht anmelden

Meine Konto Google ist gelöscht ich nicht nicht anmelden c.uzundere9@gmail.com c.uzundere@gmx.net MANAPOLIER Telefon Nummer Internet ist MANAPOLIER Werde anrufen oder @ge… (read more)

Meine Konto Google ist gelöscht ich nicht nicht anmelden c.uzundere9@gmail.com c.uzundere@gmx.net MANAPOLIER Telefon Nummer Internet ist MANAPOLIER Werde anrufen oder @geht nicht Bekomme auch nicht nur Mozilla Ich glaube jedesmal wenn was @sende an euch ist unbekannt alles ist unbekannt Ich würde sehr gerne mich anmelden leider geht nicht 017-630754280 sogar Telefonieren geht nicht LG cemile uzundere

Asked by Cemile Uzundere 1 year ago

Answered by Cemile Uzundere 1 year ago

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Google sign in with device accounts not working on new device

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempti… (read more)

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempting to use a Google service would offer the option to login using one of my device accounts. On my new device however, it just asks for a password. I'm not really sure what could have changed here other than maybe something related to Android versions but there's no setting I can find to fix this. I know it's a small issue but it is a nuisance and I would much prefer using the Android account service rather than having to manually log in with a password every time my session expires. Is there any way to fix this?

Asked by Somnambulist 6 months ago

Answered by Somnambulist 6 months ago