All Products Support Forum

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I would like to ctrl-Z some change. As a result I tend to lose some work when the tab I'm working in closes. It would be nice to be able to rebind some of the default key combinations, or at least disable them.

I found a method description that edits the omni.ja file, but also that this method is unsupported. Moreover, running ubuntu kind of rules this out as an option, as canonical has ruled that firefox is to be installed via snap, in a read-only data store.

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Also when I'm not using the Firefox browser it still tries to open! Once I open the browser sometimes there are as many as seven or more attempts by this page to open! PLEASE HELP ME GET RID OF IT PERMANENTLY! Thank you! Email removed for privacy reasons

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

Hello All, Hulu tells me I must pause my Ad Blocker to watch a show. I click Turn off add blocker, but it just keeps re-directing me to out-of-date, unrelated community discussions. Can anyone help me? Thanks to All.

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome. It stutters even if I have just Firefox opened video

Hi everyone,

I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefox started randomly moving these around so that the same letters that have always made it open the same URL now opens a different URL and I have to actually search the suggestions. How can this annoying behaviour be fixed?

(a few months ago, the address bar wouldn't delete entries, but this problem vanished as mysteriously as it appeared)

FF version 122.0.1 (64-bit), Windows 10

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Hello, I have a problem with Firefox on (only) the vive.com site. It shows a fast (same as Chrome/Opera) loading, but only on firefox it stays @ 99% a very long time, whereas on other browsers, in the instant, you can see the content of the page. You can test for example on that page: https://developer.vive.com/resources/vive-sense/

I work in a society where I need to have a brower with proxy support & security (firefox is the best to me) but that can work without waiting minutes to access a page, whereas it has been downloaded fast.

Opera is fast on vive.com, but that shit doesn't have proxy support, so I need configure firewall, put a gateway, and I really hate, it's a pure security fail (never put a gateway on windows, microsoft takes the control of your windows and scan your datas). We don't wish that in our society.

So I'm there to report you that, I think there is a problem and I really don't understand what can do firefox to make the user wait so much time, and it's not related to the processor, it's the same on my crappy laptop or on a brand new powerful 3D station. With opera, it's really in a second, and with firefox, it's a minute. Really weird.

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

Last update of Firefox has caused the PC to freeze. Tried all "so called" fixes to no avail. Other browsers ( Chrome & Edge) worked fine. Tried uninstall and re-install Firefox with same results. Have had to restore the PC to the earlier version where there is no problems. Now working on the previous version and will not update again until problem is fixed. All ideas for a fix are welcome.

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

I'm facing a bewildering problem with Ctrl+Shift+T, which has only started in the past few hours and persisted through troubleshooting.

In short, it's opening a default new tab when I press that combination, rather than reopening the last closed tab, as is its normal function. The problem is not that the tabs themselves are lost -- the "Reopen Closed Tab" drop-down menu entry is still available on right-click, and seems to function as expected. Similarly, I checked about:config to see if there was a problem with sessionstore or sessionrestore, both of which are at their default settings and can't be causing this. Rather, something about the combination itself is no longer working.

I ran Firefox in Troubleshoot Mode to see if any of my settings were causing this. The problem persisted there, so that doesn't seem to be the case.

A little over a month ago, I got a new phone and synced up my desktop and mobile (Android) Firefox tabs, which I hadn't done previously. This is really the only thing I can think of that would lead to any issues, but it's impossible to match the timeframes -- I noticed this problem today, five hours ago. (The failure for ctrl+shift+t to work includes tabs that were opened from mobile sync.) I make heavy use of this keyboard shortcut and would've noticed it earlier if it started earlier.

Something about Ctrl+Shift+T itself is not properly being 'translated'. Ctrl+T works as expected (opens a blank tab), which is the same thing the Shift version is doing. Both my Ctrl and Shift keys are working fine in other respects (e.g. shift key capitalizes letters and adds special characters), so it's not keyboard hardware. It's not "inconsistent" -- it consistently works for everything else, and consistently doesn't work for this.

I'm using Firefox 122.0 on Windows 11.

Hi,

As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I've even tried deleting cookies, cache, site data and so on, to no avail. I've also tried a clean terminal with no extensions installed and i have the same issue. Other browsers do not have this issue on the exact same form. I am at a loss, any assistance would be appreciated.

In regular web pages, I'm able to hover over an URL / picture w/ URL behind it, etc.... It shows up on the status bar at the bottom of the page (that's what it used to be called). Sometimes I can't.

Somewhere around the same time as I started noticing this, I had just upgraded to a Win11 computer. So, when I try to hover over a suspicious link, I get nothing!

Is there code these people can put in that shields them from hover? So, we can't see what we're getting into? If so, then I presume if I can't hover, don't click... Right?

TIA

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David