All Products Support Forum

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tabs were there. Today when I open Firefox it only had to single Firefox default homepage. Checking under History there is no option to restore previous tabs, and the recently closed tabs was empty.

To test, I opened an IMDB page and pinned it. I then went to Wikipedia. This gave me a pinned and unpinned tab. I shutdown Firefox via the "X" to close the window. When I restarted Firefox there was only the default homepage. Neither IMDB nor Wikipedia showed up under recently closed tabs and no option to restore the previous session was available.

I have operated Firefox this way for several years. I don't know why this behavior is no longer being supported.

Not sure what happened with my last update installation but I use Ancestry to do my family tree. It will load to the main page but will not let me get my dna matches. Please help.

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

I recently wanted to switch to using Firefox passwords from LastPass. I imported my passwords from LastPass into Firefox Browser on my personal Laptop. I have enabled password sync, besides all other things. Yet the passwords do not seem to be syncing. I have been trying multiple things since yesterday, but nothing seems to fix the issue, like logging out and logging back in, trying to manually sync etc. This seems like a bug to me.

I wanted to start using Firefix passwords on my Android device as well, but this issue is making it difficult for me. Please look into this issue asap.

A few versions ago, Firefox (Mac) changed behavior when clicking on a link in an outside program. Specifically, if Firefox is not running and I click a link in Outlook, Firefox opens the clicked link in a tab but also opens my homepage in a second tab. Since I'm only interested in the clicked link at this time I don't want it to open my home page, just the clicked link. This problem is exacerbated by my.yahoo.com which causes a switch from the tab containing the clicked link to the homepage tab.

How do I get Firefox to only open the link that I clicked and not my homepage in addition? This was the normal behavior until a few months ago.

Mac OS 11.7.4 Firefox 110.0.1

Thank you!

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

• • • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

• security.certerrors.mitm.auto_enable_enterprise_roots
• security.certerrors.mitm.priming.enabled
• security.ssl.enable_ocsp_stapling
• security.insecure_field_warning.contextual.enabled
• security.certerrors.permanentOverride
• network.stricttransportsecurity.preloadlist
• security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

bold textFirefox has become a HUGE memory hog, and every update makes it worse. Would it be POSSIBLE for mozilla firefox to ACTUALLY listen? Instead of ASSUMING you already know EVERYTHING, pay attention to your users.........MOZILLA FIREFOX, WILL USE UP ALL MEMORY(IDLING). There are several THOUSANDS of posts stating that mozilla firefox is a HUGE memory HOG, and of course the people of firefox can NEVER be BOTHERED to listen to the public.

  That is the problem, we are left without the slightest bit of help or service when mozilla decides to intentionally ruin our PC's. And absolutely no one will believe us when it's been stated THOUSANDS of times that mozilla firefox uses up ALL memory(on the net).
   Please do something, we the public are getting FED-UP, with a corporation that "just can't be bothered to ever help anyone". Hint: the incessant updates do more to make the users angry, than "improve a browsing experience". I'm seeing 500mgs and 12 windows forced open just to idle firefox, and this is directly after the update.  email address: jimerb6@yahoo.com. Please explain away how it's all my fault, or my computer, or the net provider, this is wildly out of control. I await the least bit of offered help or service.

In Firefox Focus for Android Version 110.1.0 Build#370591223 the option 'Add Shortcut' does not appear in the menu anymore. It was there prior to the update yesterday. I still have several shortcuts listed on the home page when Focus opens which I cannot remove, but that's a different issue.

Has this feature been removed from Firefox Focus for Android?

bold textwhy has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go back to searching in the search bar instead of the address bar

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? 

Regards, Haneen

Since ver 111.0 I have not been able to use stock exchange platform onvista.de. It does not show chart and further anymore. I only see a blank body of the site, for example see https://www.onvista.de/derivate/Knock-Outs/242774026-SV3AUN-DE000SV3AUN7.

Hello, on one of my computers I have my new tab set to have 10 rows of pinned links. I went to `about:config` and copied the `browser.newtabpage.pinned` string. I then pasted it into the string on a new device I'm setting up, but it doesn't do anything.

Is there any way to get this working? My new tab on the device I'm setting up has none of the pinned links, just sites I commonly visit

Thanks, let me know if I need to provide any more information.

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.