Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Incoming messages only momentarily highlighted

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by Pooh Bear

more options

Incoming messages are suddenly only highlighted for a split second after download after which highlighting disappears.

Incoming messages are suddenly only highlighted for a split second after download after which highlighting disappears.

All Replies (2)

more options

Highlighted how? new messages has a yellow asterix beside then and the are bold.

Note here that if you have mail going to a phone or other mobile device that it may well be coming in as "read" hence flicking from unread to read immediately after download. That is bold to normal text.

more options

I do use an I-Pad but this has just suddenly occurred, long after I began to use the I-Pad. Also, my wife has a separate address on the same account and her incoming emails are still highlighted.