Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is location column empty for all messages?

  • 2 replies
  • 2 have this problem
  • 14 views
  • Last reply by ArtKendall

more options

The location column header appears. but it has no contents.

The location column header appears. but it has no contents.

Chosen solution

I believe the Location column is empty because it isn't relevant when you're just viewing the Threads Pane (message list) of a folder - the Location is highlighted in the Folder Pane. But if you select a message that e.g. is part of a thread, with elements in the Inbox and Sent folders, then Message/Open in Conversation, the Location column displays the folder name for each message. Similarly, if you search from Edit/Find/Search Messages, the Location column displays the folder in which a search result is stored.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I believe the Location column is empty because it isn't relevant when you're just viewing the Threads Pane (message list) of a folder - the Location is highlighted in the Folder Pane. But if you select a message that e.g. is part of a thread, with elements in the Inbox and Sent folders, then Message/Open in Conversation, the Location column displays the folder name for each message. Similarly, if you search from Edit/Find/Search Messages, the Location column displays the folder in which a search result is stored.