Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use Yahoo mail. I went to Firefox options to change my "mail to" to Yahoo, but when I click on e-mail a link, I wind up in my Yahoo in-box and not a compose b

  • 13 replies
  • 3 have this problem
  • 9 views
  • Last reply by jscher2000

more options

If I have a web site on my screen that I want to send to someone, I right-click, click on "Yahoo", then click on "E-mail this page". My Yahoo in-box opens, rather than a blank e-mail compose page with the link in blue.

All Replies (13)

more options

Make sure your mailto setting is set to Yahoo! Mail.

more options

Thanks for your response Super, but my mailto setting is on Yahoo!Mail. Now what?

more options

Could you possibly post a screenshot? I don't see any e-mail option when I right-click on a website or link.

more options

I did a screen shot and copied it to Word, but I'm not able to add it here for you to look at. I do have it on my clipboard, but don't know what my next step is for you to see it. Can you help?

more options

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

more options

I'm sorry, Ed, but I guess I just don't know how to do that. I open a web page and press PrtScn on my keyboard. Then I go to Word, paste, and save it to my desktop. Then I go to the "browse ' under my reply box, go to browse and click on the file on my desktop. and get, "Error uploading image. What am I doing wrong?

more options

The main thing is to save the screenshot image in a common file format such as PNG or JPG.

Try using the Sniping Tool that is built into Windows Vista and above.
http://en.wikipedia.org/wiki/Snipping_Tool

more options

I couldn't use the Sniping Tool, Ed, because as soon as I moved my mouse pointer off the box to go to the Sniping Tool, the box disappeared. This time I pasted the Screen Shot into a Paint file and it worked.

more options

Hi dcarr, I think that right-click menu item is created by a Yahoo! add-on. I'm not sure why that isn't working (I don't use that add-on).

The built-in Firefox feature to email a link to a page can be found on the menu:

  • File menu > Email Link...
  • orange Firefox button > Email Link...

This is the one that know to use Yahoo based on the setting in the Options dialog.

more options

I have this problem also Didn't have it with Live Mail

more options

Hi jaxjax, this thread got into a lot of different subjects... Could you be more specific about the problem you are encountering with Yahoo! Mail?

I noticed in 2011 you posted that Email Link didn't work for you with Yahoo! Mail. Is that still the issue?

What about mailto links, for example: example.example.com

Do those generate a message with a name in the "To" space?

more options

If I am on a website that I want to forward I go to "File" then "email link" It sends me to my Yahoo Mail (as it should" but the web address that it shows is a combination of letters including parts dof the actual address I am trying to forward. This what comes up for the East Hampton library;, which should just be www.easthamptonlibrary.com http%3A%2F%2Fwww.easthamptonlibrary.org%2F&subject Help Jaxjax

more options

Hi jaxjax, yes, I see that too. They are not decoding the URL fully, and they are not getting the page title into the subject line.

I can't fix how Yahoo works, but maybe we can come up with a workaround for Yahoo! mail users that isn't too much of a pain. Maybe this:

(1) Open a tab to Yahoo! mail so you can see your current server name, for example:

us-mg4.mail.yahoo.com

You'll need that information in a minute.

(2) Select and copy the following script (please visit this thread to copy the script in case it got corrupted in the email notification):

javascript:void(window.open('https://us-mg4.mail.yahoo.com/neo/launch?action=compose&to=&subject='+encodeURIComponent(document.title)+'&body='+encodeURIComponent(location.href),'_blank'));

(3) Create a new bookmark in a convenient location, such as the Bookmarks Toolbar

  • If you usually display the Bookmarks Toolbar, right-click it and choose New Bookmark.
  • If you prefer not to display the Bookmarks Toolbar, click the bookmarks menu, then right-click an existing bookmark and choose New Bookmark.

For "Name" you can choose something like Email-Y.

For "Location", paste the script. Then move the cursor to the beginning of the line and edit the Yahoo! server to match your mail server.

Finally, click Add.

Now on a page you want to share, click your new bookmark and a message should launch in a new tab with the correct subject and body. (For me, it takes several seconds to appear after the Yahoo! inbox appears.)

Any luck?