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Is there a way to uninstall and then re-install Thunderbird without losing all my e-mails

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  • Last reply by joshua8hh

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I have an error happening saying Thunderbird has stopped working and as far as I can see i have to uninstall it and re-install to get it fixed but I don't want to loose all my e-mail and contacts. How do I avoid this

I have an error happening saying Thunderbird has stopped working and as far as I can see i have to uninstall it and re-install to get it fixed but I don't want to loose all my e-mail and contacts. How do I avoid this

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Your settings and email are in your Profile and is separate from the program files. You can reinstall without affecting the Profile. It never hurts to backup the Profile once in a while though.

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AFAIk you can just uninstall Thunderbird and reinstall. The profile will not be deleted. If you want to make sure, however, make a backup of your profile folder first.

Read up on "backup", e.g. here : http://email.about.com/od/mozillathunderbirdtips/qt/et_backup_prof.htm

(google is your friend :9 )

P.S. _ Matter of fact you should regularly backup your data (e.g. your thunderbirdprofile) to some place different so as not to loose it all, if a thunderbird-bug/virus/windows-failure/Layer8-Problem corrupts your data.