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When I upgrade to FF 26 on my PC laptop, I am no longer able to open any web pages on any browser. Help

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  • Last reply by cor-el

billgilesusa
billgilesusa
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Whenever I upgrade to FF 26 on my pc laptop I am no longer able to open any web pages on my laptop in any browser. If I reset my system to a previous date I am good to go. Any ideas on what may be going on or how to troubleshoot it? I am not a technical person - btw

My connection to the internet still shows as connected, but I cannot open any web pages.

thanks,

Bill

Whenever I upgrade to FF 26 on my pc laptop I am no longer able to open any web pages on my laptop in any browser. If I reset my system to a previous date I am good to go. Any ideas on what may be going on or how to troubleshoot it? I am not a technical person - btw My connection to the internet still shows as connected, but I cannot open any web pages. thanks, Bill

Chosen solution

Is this happening on a computer running Windows (you posted with as Mac)?

If this is an issue on a Windows computer:

It is possible that security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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cor-el
cor-el
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Chosen Solution

Is this happening on a computer running Windows (you posted with as Mac)?

If this is an issue on a Windows computer:

It is possible that security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: