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Firefox hangs many times..

Posted

Firefox hangs many times.It's very annoying. It crashes after a pop up which says :

(Warning: Unresponsive Plugin; Shock wave flash may be busy, or it may have stopped responding.)

I updated the flash player another day but still this problem continued. Some other day a similar kind of pop up came but it didn't said anything about Shock wave flash but it is a script problem.Firefox always hangs because of some script problem. When i open Windows media player, Photoshop on the other side..Firefox hangs. I never had any problem with Firefox before.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • VLC media player Web Plugin 2.0.6
  • iTunes Detector Plug-in
  • Yahoo Application State Plugin version 1.0.0.7
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • Firefox 25.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.2; rv:25.0) Gecko/20100101 Firefox/25.0
  • Support URL: https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

Extensions

  • avast! Online Security 9.0.2006.53 (wrc@avast.com)
  • Speed Dial 0.9.6.16 ({64161300-e22b-11db-8314-0800200c9a66})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16384
  • driverDate: 10-1-2012
  • driverDate2:
  • driverVersion: 8.15.10.2697
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0) Direct3D9Ex vs_0_0 ps_2_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • dom.max_script_run_time: 20
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 25.0.1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1385444212
  • places.history.expiration.transient_current_max_pages: 26560
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1384027760

Misc

  • User JS: No
  • Accessibility: No
Aman Routh
  • Top 25 Contributor
37 solutions 283 answers

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

Go to Firefox > Help > Troubleshooting Information.

Click the "Reset Firefox" button.

Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.

Firefox will open with all factory defaults applied.


Further information:

Reset Firefox


Did this fix your problems? Please report back to us!

Thank you.

Modified by Aman Routh

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Question owner

Still the same problem.

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FredMcD
  • Top 25 Contributor
114 solutions 1458 answers

Try to remove all video programs that Firefox uses. Then, go to the web site and reinstall only the flash player.

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cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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Question owner

The 2 plugins which are out of date are java-deployment-toolkit and Adobe Acrobat.I never use to update them.Can that cause this problem too ?

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FredMcD
  • Top 25 Contributor
114 solutions 1458 answers

Helpful Reply

Out of date anything can cause problems. Go to their web sites and install the current programs

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Question owner

That didn't work.

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Helpful Reply

I didn't updated those 2 programs but removed it because both of them are not needed for me.But still i am having this hanging problem.It's more than annoying.If i open 4 pages or more,sometimes Firefox hangs.If i open VLC player or Photoshop on the other side,it hangs.What else could be there to try...I think its better to quit Firefox.

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