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Mac OS X Services don't appear in right click menu

Posted

The Services menu does not appear in Firefox when right clicking context appropriate context (see this screenshot in Firefox http://imgur.com/mkxFHoO ).

An example of this Services context menu in TextEdit as it appears in other apps as well http://imgur.com/nyrESSP

The Services menu does not appear in Firefox when right clicking context appropriate context (see this screenshot in Firefox http://imgur.com/mkxFHoO ). An example of this Services context menu in TextEdit as it appears in other apps as well http://imgur.com/nyrESSP

Modified by xilni

Additional System Details

Installed Plug-ins

  • Version 4.9.1.16010
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Provides information about the default web browser
  • Shockwave Flash 11.9 r900
  • Displays Java applet content, or a placeholder if Java is not installed.
  • iPhoto6
  • 5.1.10411.0
  • Facebook Video Calling by Skype
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuakeLive Plugin is required for QuakeLive
  • Office Live Update v1.0

Application

  • Firefox 25.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:25.0) Gecko/20100101 Firefox/25.0
  • Support URL: https://support.mozilla.org/1/firefox/25.0/Darwin/en-US/

Extensions

  • Adblock Edge 2.0.7 ({fe272bd1-5f76-4ea4-8501-a05d35d823fc})
  • Calomel SSL Validation 0.66 (calomelsslvalidation@calomel.org)
  • Disconnect 3.6.0 (2.0@disconnect.me)
  • HTTPS-Everywhere 3.4.2 (https-everywhere@eff.org)
  • InvisibleHand 3.9.4 (canitbecheaper@trafficbroker.co.uk)
  • LastPass 3.0.6 (support@lastpass.com)
  • Lightbeam 1.0.2 (jid1-F9UJ2thwoAm5gQ@jetpack)
  • Reddit Enhancement Suite 4.3.0.4 (jid1-xUfzOsOFlzSOXg@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • YouTube Center 2.0.1 (jid1-cwbvBTE216jjpg@jetpack)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 647
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureContentBackend': u'quartz', u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9600M GT OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131025151332
  • browser.startup.homepage_override.buildID: 20131025151332
  • browser.startup.homepage_override.mstone: 25.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 25.0
  • font.internaluseonly.changed: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1384108898
  • places.history.expiration.transient_current_max_pages: 100664
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.divxbrowserplugin: 0
  • plugin.state.flip4mac wmv plugin: 0
  • privacy.cpd.cookies: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1383800690

Misc

  • User JS: No
  • Accessibility: No
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

Sorry, the first screenshot posted is not available.

Sorry, the first screenshot posted is not available.

Question owner

Sorry about that, edited it so the parentheses that follows is no longer part of the URL.

Sorry about that, edited it so the parentheses that follows is no longer part of the URL.
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

Helpful Reply

Is this context added by a third party add-on or program on your computer?
Oops! I forgot that this feature was built-in. Sorry.

<strike>Is this context added by a third party add-on or program on your computer?</strike><br> Oops! I forgot that this feature was built-in. Sorry.

Modified by Wesley Branton

Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

Helpful Reply

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox. * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox) * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. [[Image:FirefoxSafeMode|width=520]] ''Once you get the pop-up, just select "'Start in Safe Mode"'' [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' Please report back soon.

Question owner

It's a built in feature of Mac OS X that allows applications or even scripts to export their actions to other applications via the menu bar or via a context sensitive right click menu.

It's a built in feature of Mac OS X that allows applications or even scripts to export their actions to other applications via the menu bar or via a context sensitive right click menu.
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

Has this feature ever worked on Firefox before?

Has this feature ever worked on Firefox before?

Question owner

Replying now from safe mode and it hasn't changed. Doesn't seem to be an add on issue.

http://imgur.com/jCUN8t3

Replying now from safe mode and it hasn't changed. Doesn't seem to be an add on issue. http://imgur.com/jCUN8t3
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

I'm sorry, but I think that Firefox has its own context menu that replaces all built-in ones from the operating system.
I'll do some additional research tomorrow.
Sorry for any inconvenience.


Has this always been an issue or has it just recently started to occur?

I'm sorry, but I think that Firefox has its own context menu that replaces all built-in ones from the operating system.<br> I'll do some additional research tomorrow.<br> Sorry for any inconvenience. ---------------------- Has this always been an issue or has it just recently started to occur?

Question owner

I've never needed anything from the Services menu in Firefox before so I have never payed attention.

I've never needed anything from the Services menu in Firefox before so I have never payed attention.

Question owner

"I'm sorry, but I think that Firefox has its own context menu that replaces all built-in ones from the operating system."

Yes I think that's what's causing all this.

Thank you for your time.

"I'm sorry, but I think that Firefox has its own context menu that replaces all built-in ones from the operating system." Yes I think that's what's causing all this. Thank you for your time.
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

Sorry that your problem can't be fixed.
We hope that this does cause any inconvenience to you.
Thank you for using the Mozilla support forum. We hope that you will continue to browse using Mozilla Firefox.

Sorry that your problem can't be fixed.<br> We hope that this does cause any inconvenience to you.<br> Thank you for using the Mozilla support forum. We hope that you will continue to browse using Mozilla Firefox.

Question owner

Any chance this can be solved in the future or would it require a radical redesign of Firefox?

Any chance this can be solved in the future or would it require a radical redesign of Firefox?
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

I'm sorry, but I'm not with the Firefox development team, nor do I have any knowledge about plans for future Firefox versions.


If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

I'm sorry, but I'm not with the Firefox development team, nor do I have any knowledge about plans for future Firefox versions. ------------------- If you want to leave feedback for Firefox developers, you can go to the Firefox ''Help'' menu and select ''Submit Feedback...'' or use [https://input.mozilla.org/feedback this link]. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

Question owner

Done, thank you for help regardless.

Done, thank you for help regardless.
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

Glad to be of assistance.

Glad to be of assistance.
rats 1 solutions 16 answers

This is still a problem in Firefox Aurora 28a2.

Offering a right-click services menu in OSX is standard and firefox should follow that standard. Is it very hard to implement this?

This is still a problem in Firefox Aurora 28a2. Offering a right-click services menu in OSX is standard and firefox should follow that standard. Is it very hard to implement this?
Wesley Branton
  • Top 10 Contributor
710 solutions 5606 answers

@rats
The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

<b>@rats</b><br> The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers. If you want to leave feedback for Firefox developers, you can go to the Firefox ''Help'' menu and select ''Submit Feedback...'' or use [https://input.mozilla.org/feedback this link]. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.