I have ZTE open and phone just showed FMT on the screen when switched on.n.
Screen was locked, phone would do nothing. Holding start button in did nothing either. Problem cured by removing battery. Did we do something wrong?
Screen was locked, phone would do nothing. Holding start button in did nothing either. Problem cured by removing battery. Did we do something wrong?
Chosen solution
Hello,
After reading the information provided about your issue I suggest if this happens in future you should follow these steps:
- Take the back cover of the phone off.
- Take the battery out.
- Take the SIM card and microSD card out (if applicable).
- Wait 10 seconds.
- Put the SIM card and microSD card back in (if applicable).
- Put the battery back in.
- Put the back cover back on.
- Turn the device on.
- Check if the issue you were having is still present.
Please mark this as the solution in order to close the question so that it is known that it doesn't require answering!
Hope this helps!
Curtis
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Chosen Solution
Hello,
After reading the information provided about your issue I suggest if this happens in future you should follow these steps:
- Take the back cover of the phone off.
- Take the battery out.
- Take the SIM card and microSD card out (if applicable).
- Wait 10 seconds.
- Put the SIM card and microSD card back in (if applicable).
- Put the battery back in.
- Put the back cover back on.
- Turn the device on.
- Check if the issue you were having is still present.
Please mark this as the solution in order to close the question so that it is known that it doesn't require answering!
Hope this helps!
Curtis