Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, I D/L'd FF 23 but inadvertantly D/L'd it from a 3rd party, dalesearch took over FF I have stripped it out and run my malware how can I get rid of it.Thanks

  • 1 reply
  • 4 have this problem
  • 4 views
  • Last reply by kobe

more options

I downloaded FF 23 but inadvertantly from a 3rd party, FF was taken over by something called Dalesearch which apparently is malware, I stripped FF23 out ran my anti malware programme and re downloaded FF23 from the Mozilla site, everything works now but Dalesearch is permanently in my search window but not active. I can overwrite it and all is ok. Can anyone tell me how to get rid of this completely as it is a bit worrying. I can find my way around a computer but am not an expert so please no complicated answers. Many thanks Pete30

I downloaded FF 23 but inadvertantly from a 3rd party, FF was taken over by something called Dalesearch which apparently is malware, I stripped FF23 out ran my anti malware programme and re downloaded FF23 from the Mozilla site, everything works now but Dalesearch is permanently in my search window but not active. I can overwrite it and all is ok. Can anyone tell me how to get rid of this completely as it is a bit worrying. I can find my way around a computer but am not an expert so please no complicated answers. Many thanks Pete30

Chosen solution

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

You may also want to see the ....

Always download Firefox from mozilla.org

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

You may also want to see the ....

Always download Firefox from mozilla.org