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All google searches are being redirected to and run through google.co.in

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  • Last reply by cor-el

lane.lombardia
lane.lombardia
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I am in IT and am attempting to support a customer using Firefox. All of his Google Searches in Firefox are redirected to google.co.in and he is also exposed to a number of google-sourced ads specific to India, even though the customer is in New Jersey, in the US and has not been to India. I could not see any tab in Firefox that would hold location specific settings. The customer is running Windows 7.

I am in IT and am attempting to support a customer using Firefox. All of his Google Searches in Firefox are redirected to google.co.in and he is also exposed to a number of google-sourced ads specific to India, even though the customer is in New Jersey, in the US and has not been to India. I could not see any tab in Firefox that would hold location specific settings. The customer is running Windows 7.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The customer can try these steps:

Check the reported location:

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":