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some video services dont work

Posted

Hey. Have really no idea what kind of problem that is. There are some video services which just stopped workin in my Firefox 22. It could be a issue with some sort of addon (is there a way to give you a plugin list?). I just get a black window on videos i get from for example twitch.tv, moviepilot.de. Youtube works without problems. They work on other browers like opera. Flash, Quicktime, Java are installed with their current version. Is there any other video-player-stream-thing I missed out?

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.8 r800
  • Google Update
  • npsitesafety
  • Unity Player 4.1.2f1
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • iTunes Detector Plug-in
  • Google Updater pluginhttp://pack.google.com/
  • 4.0.60831.0
  • Pando Web Plugin
  • DivX OVS Helper Plug-in
  • Version 0.9.18, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/
  • NPWLPG
  • Downloader Detector
  • DivX Web Player version 1.5.0.52
  • npquakezero
  • npmkd25aos
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/de/

Extensions

  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • ColorZilla 2.8 ({6AC85730-7D0F-4de0-B3FA-21142DD85326})
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • DownThemAll! 2.0.16 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • DuckDuckGo Plus 0.2.43 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • DVDVideoSoft YouTube MP3 and Video Download 4.2.1.9 ({ACAA314B-EEBA-48e4-AD47-84E31C44796C})
  • Firebug 1.11.4 (firebug@software.joehewitt.com)
  • Flagfox 4.2.10 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • FoxyProxy Standard 4.2.1 (foxyproxy@eric.h.jung)
  • Ghostery 2.9.6 (firefox@ghostery.com)
  • Greasemonkey 1.10 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • iMacros for Firefox 8.3.0 ({81BF1D23-5F17-408D-AC6B-BD6DF7CAF670})
  • JavaScript Debugger 0.9.89 ({f13b157f-b174-47e7-a34d-4815ddfdfeb8})
  • Live HTTP headers 0.17 ({8f8fe09b-0bd3-4470-bc1b-8cad42b8203a})
  • Multiple Tab Handler 0.7.2013052901 (multipletab@piro.sakura.ne.jp)
  • Multirow Bookmarks Toolbar 5.0.1 ({FBF6D7FB-F305-4445-BB3D-FEF66579A033})
  • ReloadEvery 17.0.0 ({888d99e7-e8b5-46a3-851e-1ec45da1e644})
  • Save Image in Folder 1.3.14 ({5e594888-3e8e-47da-b2c6-b0b545112f84})
  • Status-bar Scientific Calculator 5.0.2 (ststusscicalc@sunny)
  • TrashMail.net 2.6.2 (spam@trashmail.net)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • WOT 20130515 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • AnyColor 0.3.3 (anycolor.pavlos256@gmail.com) (Inactive)
  • Ask Chrome Search Engine 1.0.0.0 (askopensearch-VTS@ask.com) (Inactive)
  • AVG Security Toolbar 8.0.0.34.1 (avg@toolbar) (Inactive)
  • BittorrentBar_DE 10.16.4.519 ({64ead72b-ffd4-4e01-aa3a-4c71665d73e4}) (Inactive)
  • Brief 1.6.4 (brief@mozdev.org) (Inactive)
  • Cooliris 1.12.3.58254 (piclens@cooliris.com) (Inactive)
  • DivX HiQ 2.1.0.900 ({6904342A-8307-11DF-A508-4AE2DFD72085}) (Inactive)
  • DivX Plus Web Player HTML5 <video> 2.1.0.900 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • dlkampfbericht 0.1 ({51968861-e83d-4498-8303-8d03cfadae9a}) (Inactive)
  • dlkarte 0.1 ({c8583551-ac77-410a-9aa5-5663305802f8}) (Inactive)
  • dlsitting 0.1 ({af39ad82-cf5e-4af9-aad9-bde6a65f98fe}) (Inactive)
  • EPUBReader 1.4.2.1 ({5384767E-00D9-40E9-B72F-9CC39D655D6F}) (Inactive)
  • Fasterfox (EladKarako Mod) 3.1.3 ({eeeeeeee-aaaa-0000-aaaa-000000000000}) (Inactive)
  • Firefox Synchronisation Extension 7.3.2.26 ({A27F3FEF-1113-4cfb-A032-8E12D7D8EE70}) (Inactive)
  • Fission 1.0.9 ({1280606b-2510-4fe0-97ef-9b5a22eafe41}) (Inactive)
  • Forecastfox 2.2.2 ({0538E3E3-7E9B-4d49-8831-A227C80A7AD3}) (Inactive)
  • FoxTab 1.4.9 ({ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}) (Inactive)
  • Googlepedia 0.6.3 ({1ABADB6E-DC4B-11DA-9F70-791A9CD9513E}) (Inactive)
  • LastPass 2.0.20 (support@lastpass.com) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Organize Status Bar 0.6.4 ({35106bca-6c78-48c7-ac28-56df30b51d2c}) (Inactive)
  • Simple Dyyno Launcher 1.0.0.24 (NPDyyno@dyyno.com) (Inactive)
  • SkipScreen 0.7.0 (SkipScreen@SkipScreen) (Inactive)
  • Test Pilot 1.2.2 (testpilot@labs.mozilla.com) (Inactive)
  • Ubiquity 0.6 (ubiquity@labs.mozilla.com) (Inactive)
  • Virtus Search Opt-in 3.6.7 (extension@virtusdesigns.com) (Inactive)
  • vShare Plugin 1.0.0 (vshare@toolbar) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6800 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6738
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 7.0.6002.18409
  • driverDate: 4-5-2012
  • driverDate2:
  • driverVersion: 8.961.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6800 Series)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 317440
  • browser.history_expire_days.mirror: 180
  • browser.history_expire_days_min: 2
  • browser.link.open_newwindow.restriction: 0
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: https://duckduckgo.com/
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.tabs.warnOnClose: False
  • browser.urlbar.autocomplete.enabled: False
  • dom.ipc.plugins.enabled.npcoolirisplugin.dll: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Arial
  • font.size.variable.x-western: 14
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C)
  • general.useragent.extra.ubiquity:
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • javascript.options.strict: True
  • network.cookie.prefsMigrated: True
  • network.dns.disablePrefetch: True
  • network.http.max-connections: 34
  • places.database.lastMaintenance: 1374255104
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 37428
  • places.history.expiration.transient_optimal_database_size: 123161067
  • places.last_vacuum: 1297784709
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • plugin.state.npvlc: 0
  • privacy.clearOnShutdown.cache: False
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.sessions: False
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • security.enable_java: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1372013444

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10759 solutions 96840 answers

If you use extensions (Firefox/Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Ghostery that can block content then make sure that such extensions aren't blocking content.

Question owner

got adblock and ghostery but it doesnt work although both are disabled.

cor-el
  • Top 10 Contributor
  • Moderator
10759 solutions 96840 answers

Helpful Reply

Did you try Safe Mode?

Question owner

yep, that seems to work with safemode. so guess its a plugin problem? gonna try to reenable plugin by plugin and check which one it is.

cor-el
  • Top 10 Contributor
  • Moderator
10759 solutions 96840 answers

Helpful Reply

No, plugins are not affected by Safe Mode


In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • the default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • the default toolbar layout is used (localstore-safe.rdf)
  • the Javascript JIT compiler is disabled
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected

Modified by cor-el