X
Tap here to go to the mobile version of the site.
mozilla

Support Forum

This thread was archived. Please ask a new question if you need help.

Thunderbird

jacob18456
jacob18456
Posted

I can't log in on the Thunderbird help site. Not sure why. It keeps asking for my Facebook or other account and I don't have any. I don't have a lot of time to read the on-line information although I did read some of it about the Windows transfer wizard and some non-Mozilla transfer program.

On an old computer with XPSP3, I have outlook express with about 20 saved messages, and Thunderbird 17 that I just installed. All information was successfully transferred, including the saved messages, from Outlook into Thunderbird 17. Both programs are working fine. New computer with Win 7 pro on the way and I'll be using Thunderbird. Is there a simplest way to move EVERYTHING from either outlook or Thunderbird on the old computer, to the new one, that you've recently used? Thank you.

I can't log in on the Thunderbird help site. Not sure why. It keeps asking for my Facebook or other account and I don't have any. I don't have a lot of time to read the on-line information although I did read some of it about the Windows transfer wizard and some non-Mozilla transfer program. On an old computer with XPSP3, I have outlook express with about 20 saved messages, and Thunderbird 17 that I just installed. All information was successfully transferred, including the saved messages, from Outlook into Thunderbird 17. Both programs are working fine. New computer with Win 7 pro on the way and I'll be using Thunderbird. Is there a simplest way to move EVERYTHING from either outlook or Thunderbird on the old computer, to the new one, that you've recently used? Thank you.
  • Question details
    Product Firefox
    Topic Download, install and migration
    System Details
    • Windows XP
    • Firefox 22.0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

Close
feer56
Andrew
  • Moderator
315 solutions 3975 answers
Posted

Please visit https://support.mozillamessaging.com/ for help with Thunderbird. This place is for help with Mozilla Firefox.

Please visit https://support.mozillamessaging.com/ for help with Thunderbird. This place is for help with Mozilla Firefox.
jacob18456
jacob18456
Posted

Question owner

I did try to log in on that Thunderbirdsite, I think (I'm there now and my question is here) but had trouble on the log in. But thank you.

I did try to log in on that Thunderbirdsite, I think (I'm there now and my question is here) but had trouble on the log in. But thank you.
jacob18456
jacob18456
Posted

Question owner

Still having the same problem!!! Thunderbird 17.0.7 I logged onto Thunderbird support, enter the information, click on post, and then this window appears as show in the screen capture of Thunderbird 1 (see Thunderbird 2 for more info)

Still having the same problem!!! Thunderbird 17.0.7 I logged onto Thunderbird support, enter the information, click on post, and then this window appears as show in the screen capture of Thunderbird 1 (see Thunderbird 2 for more info)