can't open firefox
When i open firefox in normal and safe mode the crash reporter open a ask me to restart firefox and every time i click on restart firefox i got another crash reporter. Crash ID: bp-9e7de36c-3e17-42f2-9722-cb2892130717
Chosen solution
Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.
That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.
You can also try to uninstall Windows update KB2670838 if you have this update.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (2)
Chosen Solution
Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.
That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.
You can also try to uninstall Windows update KB2670838 if you have this update.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Modified by cor-el
Thank you, i uninstall the update and now it's working. Thank you very much.