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Can you please tell me how to a) stop the compatibility check, and b) stop the What's New page appearing everytime. Thanks

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  • Last reply by philipp

rodale
rodale
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Having recently updated Firefox to version 20.0.1 I get the compatibility check everytime and also the What's new page. Can you tell me how I turn these off, please.

Having recently updated Firefox to version 20.0.1 I get the compatibility check everytime and also the What's new page. Can you tell me how I turn these off, please.

Chosen solution

hello rodale, what you're seeing is probably a side effect of firefox not being able to save certain preferences into its profile folder.

go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js.

in case this didn't solve the issue yet please also refer to How to fix preferences that won't save.

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philipp
philipp
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Chosen Solution

hello rodale, what you're seeing is probably a side effect of firefox not being able to save certain preferences into its profile folder.

go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js.

in case this didn't solve the issue yet please also refer to How to fix preferences that won't save.