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Firefox crashing at start

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  • 4 have this problem
  • 5 views
  • Last reply by philipp

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Firefox crashes everytime i try to open it. The Crash Reporter appears all the time and gives the choices of: "Restart Fierefox" or "Exit firefox". If I click on "Restart Firefox", the same window appears.

Firefox works fine in Safe Mode if I open it by "Shift+click"

Firefox crashes everytime i try to open it. The Crash Reporter appears all the time and gives the choices of: "Restart Fierefox" or "Exit firefox". If I click on "Restart Firefox", the same window appears. Firefox works fine in Safe Mode if I open it by "Shift+click"

Modified by polothekiller

Chosen solution

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

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Chosen Solution

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.