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My profile folder has been loaded, but my preferences do not appear on Firefox

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  • 2 have this problem
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  • Last reply by cor-el

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I am reinstalling everything on my laptop after the hard drive was replaced. I have followed Firefox instructions to: Create a new profile Copy files between profiles

My bookmarks, passwords, etc are not available when I open Firefox.

When I follow the troubleshooting insturctions, Firefox >Help >Troubleshooting Information, and click the "Show Folder" button next to Profile Folder, it opens the correct profile with all the content. My personal info (bookmarks, passwords, etc) still is not incorporated into the Firefox home screen.

What am I missing? Please help.

I am reinstalling everything on my laptop after the hard drive was replaced. I have followed Firefox instructions to: Create a new profile Copy files between profiles My bookmarks, passwords, etc are not available when I open Firefox. When I follow the troubleshooting insturctions, Firefox >Help >Troubleshooting Information, and click the "Show Folder" button next to Profile Folder, it opens the correct profile with all the content. My personal info (bookmarks, passwords, etc) still is not incorporated into the Firefox home screen. What am I missing? Please help.

All Replies (1)

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Do you see the bookmarks in the Bookmarks Manager (Library)and the passwords in the Password Manager?