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Since my last update on 2/5/13, when Starting FF 18.0.3, add-ons are checked for compatibility and FF opens the "What's New" home page. How cdo I correct this


How do I correct this issue? I'm on 32-bit Windows Vista. I've tried deleting the user update folder in Appdata and checked for other issues in the support sections.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • Shockwave Flash 11.2 r202
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version
  • 5.1.10516.0
  • Unity Player 3.5.2f2
  • 1.7.0069.2
  • np-mswmp


  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

Helpful Reply

How to fix preferences that won't save

Question owner

I deleted the User.js file and everything is normal for this issue--thanks