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Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

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Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2

More Information

Tyler Downer
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1226 solutions 8030 answers

This is caused by a file on your computer called datamngr.dll, can you search and find that file?

This is caused by a file on your computer called datamngr.dll, can you search and find that file?
philipp
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2974 solutions 13817 answers

it might be malware related, please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner and microsoft safety scanner.

it might be malware related, please run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] and [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner].
cor-el
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12299 solutions 113913 answers
See also: *https://support.mozilla.org/kb/remove-babylon-toolbar-home-page-and-search-engine *[[/questions/935739]] and [[/questions/935739#answer-367152]] *[[/questions/923451]]

Question owner

I found 2 files with that name, what should I do whit this files? and also I found DataMngrHlpFF8.dll Thanks Let me know

I found 2 files with that name, what should I do whit this files? and also I found DataMngrHlpFF8.dll Thanks Let me know

Question owner

I found 2 files with that name, what should I do whit this files? and also I found DataMngrHlpFF8.dll Thanks Let me know

I found 2 files with that name, what should I do whit this files? and also I found DataMngrHlpFF8.dll Thanks Let me know
philipp
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  • Moderator
2974 solutions 13817 answers

Helpful Reply

this is malware - delete those files and do a full scan of your system with the tools already recommended above.

this is malware - delete those files and do a full scan of your system with the tools already recommended above.
John99
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695 solutions 9602 answers

Helpful Reply

I am guessing the file was part of some utility you used possibly for file sharing. We know that the

  1. datamngr.dll is crashing Firefox,
  2. and I presume DataMngrHlpFF8.dllis related.

Unless you have any reason to suspect the second file is useful you could probably delete it. At the very least quarantine it somewhere safe, and maybe rename it to end .old intead of .dll

I am guessing the file was part of some utility you used possibly for file sharing. We know that the #''datamngr.dll'' is crashing Firefox, #and I presume ''DataMngrHlpFF8.dll''is related. Unless you have any reason to suspect the second file is useful you could probably delete it. At the very least quarantine it somewhere safe, and maybe rename it to end .old intead of .dll
cor-el
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12299 solutions 113913 answers
See also these about searchqu/searchnu: *[[/questions/816181]] *http://bit.ly/searchqutoolbar *http://www.ilivid.com/faq.htm#8

Question owner

Thanks so much! I founded like 8 files related to DataMngrHlp, apparently they where part or in imesh software :(), I scanned my pc with windows malware romover and malwarebytes before place the post and none of these detected DataMngrHlp. Thanks.

Thanks so much! I founded like 8 files related to DataMngrHlp, apparently they where part or in imesh software :(), I scanned my pc with windows malware romover and malwarebytes before place the post and none of these detected DataMngrHlp. Thanks.