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Unable to Connect

  • 2 replies
  • 19 have this problem
  • 3 views
  • Last reply by cor-el

KellyBell
KellyBell
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when I open Firefox, the homepage loads - but when I try to access ANY website, I get the same error messaage: Unable to connect. This happens for EVERY web address I type in.

I have been using Firefox for YEARS and this has never happened before.

I can use Internet Explorer and everything works fine.... but I prefer to use Firefox.

when I open Firefox, the homepage loads - but when I try to access ANY website, I get the same error messaage: Unable to connect. This happens for EVERY web address I type in. I have been using Firefox for YEARS and this has never happened before. I can use Internet Explorer and everything works fine.... but I prefer to use Firefox.

All Replies (2)

philipp
philipp
  • Moderator
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hello KellyBell, did this happen immediately after a firefox update? if so please see: Fix problems connecting to websites after updating Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: