hello bleetie, firefox doesn't interfere with your outlook express address-book whatsoever. something else on your computer must have gone wrong - please contact microsoft's support or a forum specialised on outlook express, sicne we most probably can't get any solution for the problem you've described...

Firefox is a web browser, not a email client so it may just be a coincidence that the outlook problem happened sometime after you installed Firefox. It is a separate app install as is doesn't make use of say IE or outlook to work.

Thanks Guys... I could have sworn it happened the moment Firefox asked to import all my bookmarks, favourites, etc from Google Chrome... .so I haven't really found the solution yet (aside from restoring from archives), but I'll mark this one as solved in this forum...

wish me luck on my treacherous adventure LOL

I have a similar issue. It DOES look like a FF issue. Internet Explorer keeps the contacts. FF will work but within a certain period of time, it removes access to it. I have to reset FF to get it to work. WTF?????!!! It's driving me nuts.. Angela

My situation is the same...the address book appears on Explorer, but I would much rather use FF

I use multiple browsers just for this reason. When FF went to 21.0 I lost my outlook contacts. The contacts are visible and useable in MS Explorer and Chrome browsers. Being stuck being he said she said as to who might be responsible is not desirable.

So, lets blame everyone rather than help resolve the issue. Chrome is looking better.

Outlook isn't the same as Outlook Express.

clear the cache & cookies from outlook.com and reload the page.

Phillip...

You are a genius and a saviour...

Your suggestion worked perfectly. My address book is back and as good as new!!!

Thanks so much for your help!!!

Tony