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Printing long web page to Adobe Acrobat (or Primo PDF) fails and hangs at 48%

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  • 9 have this problem
  • 70 views
Posted

I'm using Firefox 18.0.1 and was viewing an html web page report that is essentially a large table. When printed, it is 28 pages. I printed to the Adobe PDF driver (I'm using CS6 so this is the latest Acrobat XI) it became stuck at 48% and, after waiting 30 minutes just for grins, I had to kill the browser. I tried again and it hang in the same place. I tried printing to my backup and good old standby, the Primo PDF printer driver and it had the same issue. I then launched IE9 and it printed without any problem so it points to Firefox.

I've worked around the issue, but wanted to get this in the discussion queue in the hope that it can pop on the radar and get fixed.

I am able to reproduce the issue at will, so let me know if there is any testing you need done.

Thanks!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • Amazon MP3 Downloader Plugin 1.0.17
  • BlackBerry WebSL Browser Plug-In
  • 4.1.10329.0
  • GEPlugin
  • Nexon Game Controller
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Citrix ICA Client Plugin (Win32)
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • Office Authorization plug-in for NPAPI browsers
  • Logitech Harmony Remote Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

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