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Having trouble with zotero translator which doesn't appear in toolbar in some cases

Posted

Zotero plug in isn't working consistently: e.g. the translator icon in the firefox address bar doesn't consistently show up. I've updated flash, adobe reader, windows--everything I can think of. And I've reinstalled the latest versions of zotero and zotero word plug in. Any ideas?

Zotero plug in isn't working consistently: e.g. the translator icon in the firefox address bar doesn't consistently show up. I've updated flash, adobe reader, windows--everything I can think of. And I've reinstalled the latest versions of zotero and zotero word plug in. Any ideas?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • GEPlugin
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.732
  • iTunes Detector Plug-in
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
3278 solutions 15076 answers

Helpful Reply

hello huntings, please go through the troubleshooting information offered by zotero: http://www.zotero.org/support/troubleshooting_translator_issues

in case this doesn't work, directly contact the extension developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon. thank you...

hello huntings, please go through the troubleshooting information offered by zotero: http://www.zotero.org/support/troubleshooting_translator_issues in case this doesn't work, directly contact the extension developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon. thank you...