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Having trouble with zotero translator which doesn't appear in toolbar in some cases

Posted

Zotero plug in isn't working consistently: e.g. the translator icon in the firefox address bar doesn't consistently show up. I've updated flash, adobe reader, windows--everything I can think of. And I've reinstalled the latest versions of zotero and zotero word plug in. Any ideas?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • GEPlugin
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.732
  • iTunes Detector Plug-in
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8901 answers

Helpful Reply

hello huntings, please go through the troubleshooting information offered by zotero: http://www.zotero.org/support/troubleshooting_translator_issues

in case this doesn't work, directly contact the extension developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon. thank you...