Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes everytime I open ANY page!! A stop script from appears and firefox crashes? Help??

  • 2 replies
  • 3 have this problem
  • Last reply by cor-el

more options

Anytime I open any yahoo page a window appears stating that a script from imageloader base media bootstrap has stopped working. It asks me to stop the script or continue. No matter what I do firefox freezes, stops responding and shuts down.

This is extremely frustrating as yahoo is my homepage and has been for years, this problem has started within the last month. I've cleared the cache and my cookies, not sure what else to do. I am thinking about just scrapping it and switching to crome.

Please help! Thank you.

All Replies (2)

more options

Are you using any Script blocker Addon.
_____________________________________________________________________________________ Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Modified by iamjayakumars

more options

You should update your Firefox 3.6.3 to the latest Firefox 17.0.1 version.

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

There are no indications that you have a problem with the user agent, so you are running a very old Firefox version that is no longer supported.