Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cant get aol in the standard version can only get the basic version right now. How do I fix this

  • 23 replies
  • 23 have this problem
  • 23 views
  • Last reply by carneyjerry

more options

aol was working with no problems but now it loads slow and i can only get the basic version. It works on internet explorer and google chrome with no problems but on firefox that is all i can get and when i try to get the standard version it wont load

aol was working with no problems but now it loads slow and i can only get the basic version. It works on internet explorer and google chrome with no problems but on firefox that is all i can get and when i try to get the standard version it wont load

All Replies (3)

more options

google chrome uses go to settings: extensions: disable extension fast save 1.1 and will work fine this is what fixed it for me

more options

I also had this problem. I went up to the Firefox logo and clicked on add-ons. Then clicked on extensions and disabled my most recent extension. Everything worked perfectly after that. My extension was the ex-friend extension for Facebook. Evidently wasn't compatible with my AOL mail account in Firefox.

more options

I REMOVED ADD-ONS AND IT FIRED RIGHT UP, STANDARD VERSION. THANK-YOU

  1. 1
  2. 2